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Looking for someone to oversee day-to-day operations is a critical business decision that needs careful consideration. How do you maintain smooth communication between FOH and BOH staff? For example, they may hold regular team meetings to go over new policies or operational updates.
Most of the same applies to the health of BOH as well. Shannon Pfeffer, an executive coach with Syrup Coaching, who has dealt with a great deal of employee anxiety within and without a pandemic. The number #1 thing owner/operators can do for their employees is give a sense of psychological safety. Even though they have ?less
This is when you can transition from a boss to a coach by keeping your staff informed and encouraged. BOH help them sweep and mop. A change to operating hours. With a communication tool like 7shifts, owners and operators can send an announcement blast to their entire team at once to share critical information.
Every foodservice operator has three fixed expenses: Restaurant Labor—The cost of all employees on the payroll in management, FOH, and BOH. Occupancy Expenses—These are the costs of existing in a brick and mortar location ( or food truck ), including rent, property taxes, and insurance. Unavoidable Restaurant Expenses.
The average speed of service across brands for Delaget clients was 3 minutes and 43 seconds in 2021 (Op Index), and the top 10% of operators clocked in at a lightning-fast 2 minutes and 47 seconds. Delaget Coach will give you the boost you need to run faster, grow faster, and tighten up that speed of service score.
The average speed of service across brands for Delaget clients was 3 minutes and 43 seconds in 2021 (Op Index), and the top 10% of operators clocked in at a lightning-fast 2 minutes and 47 seconds. Delaget Coach will give you the boost you need to run faster, grow faster, and tighten up that speed of service score.
2022 might have been QSR’s best year yet: Covid’s impact on restaurant operators dwindled, and despite inflation soaring, quick-service restaurant operators reported record sales. . Kiosks not only free up their staff to focus on BOHoperations and the drive-thru, boosting productivity, but they also increase order sizes.
Hiring a great kitchen manager can transform your BOHoperations with outstanding culinary and leadership skills. Let’s dive into our list of essential questions to ask kitchen manager candidates so you can find the best person who’ll make your BOH more productive and efficient. But how do you find the right person?
When you franchise your restaurant, you allow an independent investor to buy into your business, selling the license to use your brand name, operations, products, and knowledge. The investor operating under the franchise’s brand is called the franchisee. Get Your Step By Step Playbook. Free download.
But the bad news is they are having trouble hiring and filling positions across the board for cooks, servers, FOH and BOH positions. In the past, hiring managers have been too rigid wanting a candidate to have a certain number of years of experience in FOH or BOH or in the kitchen.
But when adopting tech, it’s important to also recognize that changes to processes and operations must happen to make new tech as effective as possible. Coach Employees to Be an Extension of Your CQO. I believe tech, especially quality management software (QMS), plays a big part behind the scenes of restaurants.
“Create a space where it's easy to do the right thing because it's established, it's set up for you, you have everything you need at your disposal, and you're focusing on the right things,” explains Laura Bien, Director of Operation Services at Salt & Straw , a 30-location ice cream chain based in Portland. Provide equal opportunities.
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