Modern Restaurant Management

JUNE 15, 2021

More restaurants are also considering hiring their own courier service to deliver food directly to customers or linking up with aggregating sales platforms as a way to preserve margin. Source More Smartly by Linking FOH to the BOH. Don’t Confuse Customer Communications with Customer Loyalty. One precedes the other.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

7 Shifts

OCTOBER 22, 2021

Many restaurants are still working around hiring and staff retention struggles, meaning they may be unable to fully capitalize on the demand of the holidays. Hire Additional Staff in Time. Hire Additional Staff in Time. The bad news for restaurants is that food service businesses are facing ongoing difficulty hiring.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

7 Shifts

MAY 31, 2021

For example, during the 3-5 pm time frame, cleanup might include a thorough cleaning of kitchen areas by the BOH team and a floor sweeping and sanitization of tables in the front of the house. Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Scheduling.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. They also recognize the good work their employees do by hiring from within. By encouraging employee growth, you’re achieving two things.

Back of House 276

Back of House Management Management BOH 276

7 Shifts

FEBRUARY 21, 2023

When staff are unhappy, you lose more than just the cost of hiring and training. Salt & Straw in Portland made “Saltie Salutes” part of their internal communication so employees can send each other recognition for jobs well done. Trust among your team and stronger communication makes your restaurant work better, too. “.I've

Front of House 381

Front of House Social Media Back of House Sports 381

7 Shifts

DECEMBER 18, 2023

Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly. Slack is a more general employee communication tool that also makes it easy to connect online.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

OCTOBER 12, 2022

Ensures that BOH staff receives a share of tips. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees effectively bridge the wage gap between FOH and BOH workers. These establishments may or may not have a BOH; a cafe may just have a crew of baristas that make coffee, heat up pastries, and do dishes themselves.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

7 Shifts

SEPTEMBER 19, 2019

Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. Build a culture of communication.

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

FEBRUARY 7, 2024

Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. Better team communication: Say goodbye to endless text threads, email chains, and whatever other inefficient methods your team uses to negotiate schedules.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Communication. Making Your Food Service Resume Stand Out.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. Why should we hire you?

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Modern Restaurant Management

APRIL 2, 2020

If an establishment needs additional staff to operate efficiently, they’re able to hire help via Qwick. REED is providing COVID-19 communications counsel at zero cost to businesses who lack this resource. The company is giving bacy by offering communications counsel on the following topics: Internal communications to employees.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. For this reason, a lot of restaurants are going to start hiring delivery staff, even if they never did before.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. If you can unify your FOH and BOH data, you can contribute to a healthier restaurant profitability in the long-term.

BOH 78

BOH FOH Back of House Point of Sale 78

7 Shifts

NOVEMBER 29, 2022

You have to hire happy people that want to be there,” said Kelly Phillips. Keep communication flowing. Ksenia Adams said keeping communication open is vital. Take care of your BOH. Since Michigan allows tip sharing (excluding salaried managers), Miss Kim starts both FOH and BOH staff at the same wage.

BOH 195

BOH Restaurant Law Back of House Front of House 195

7 Shifts

DECEMBER 18, 2023

Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly. Slack is a more general employee communication tool that also makes it easy to connect online.

Management 195

Management Management Email Marketing Point of Sale 195

Restaurant365

MARCH 12, 2021

Their mission statement says it all: “Serving our best, from the kitchen to the community through high quality ingredients, a welcoming environment, responsible service and local outreach.” Mr. Foust explained the hiring challenge that is nearly universal for restaurateurs. ” Challenge.

Hiring 78

Hiring Demo Communication Back of House 78

7 Shifts

NOVEMBER 16, 2021

For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers. Table of Contents.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Restaurant365

MAY 7, 2021

While restaurant owners and operators are certainly relieved to be coming out on the other side of the pandemic, restaurant hiring has become a looming challenge. The labor shortage is particularly concentrated for back-of-house (BOH) employees, such as line cooks, prep cooks, and dishwashers. Hiring challenges.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Modern Restaurant Management

DECEMBER 31, 2019

The ongoing labor shortage is leaving employers struggling to hire and maintain employees while also being pressured to increase wages. As the fast-casual industry is a place that according to CNBC loses up to 130% – 150% of employees every year, keeping up with the demand of hiring good, quality employees is of the utmost importance.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Update to Mobile POS System.

Mobile Ordering 78

Mobile Ordering FOH BOH Front of House 78

Next Restaurants

DECEMBER 18, 2020

In fact, “When searching for kitchen staff, only 30% of operators say they prefer someone from culinary school, while 95% indicate that BoH (Back of House) experience does impact their decision.” Better yet, by cross-training those interested , you’re also improving the skills that will allow them to move up the BoH ladder in the long-term.

Education 108

Education BOH Food Truck Customer Service 108

Restaurant365

DECEMBER 1, 2021

Their mission statement says it all: “Serving our best, from the kitchen to the community through high quality ingredients, a welcoming environment, responsible service and local outreach.” Mr. Foust explained the hiring challenge that is nearly universal for restaurateurs. ” Challenge.

Hiring 78

Hiring Demo Communication Back of House 78

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

Sling

DECEMBER 24, 2020

1) Hire A Restaurant Social Media Marketing Manager. Hiring a social media marketing manager can take a lot of the burden off the FOH/BOH managers — or management in general — and give them more time to focus on perfecting the day-to-day operations of the business. Tips For Restaurant Social Media Marketing.

Social Media 78

Social Media Marketing Customer Service Hiring 78

The Restaurant Times

NOVEMBER 4, 2021

With open configuration, all or part of the Back of House (BOH) is exposed to your visitors or customers. Instead of a maze-like kitchen with walled-off sections, use an open floor layout to encourage worker connection and communication. Hiring good restaurant staff matters but so does retaining them. ii) Open Configuration .

Design 98

Design Kitchen Safety Back of House Food Safety 98

Sling

JULY 14, 2020

Rather than making your employees come in early or stay late, you might consider hiring a third-party cleaning company to give your establishment a thorough once-over. Alternatively, you could hire several new team members to be responsible for the extra work necessary to keep your restaurant clean and safe. Back Of House.

Front of House 78

Front of House Back of House Food Supply Recycling 78

Sling

MAY 9, 2023

Focus on working on your people skills, the way you communicate, and your leadership style. If you leave it up to word-of-mouth, your new hires may miss out on essential practices, systems, and etiquette that are essential for your business. Here’s how to achieve that. This is especially important when training new employees.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Sling

SEPTEMBER 6, 2021

If need be, hire a professional photographer or purchase high-res photos online to give your website the extra kick it needs. And what better way to greet website visitors than with a warm and inviting image that communicates the story of your business. 1) Hire A Restaurant Website Manager. Gramercy Tavern. Pizza My Heart.

Website Management 78

Website Management Online Ordering Loyalty Program Mobile Ordering 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work?

Article 78

Article 2023 2022 2021 78

Gourmet Marketing

SEPTEMBER 22, 2021

You have to hire qualified candidates while keeping the lid on salaries in an economy where minimum wages are rising, people need benefits, and the turnover rate for restaurant employees is at an all-time high. Hiring new workers involves investing time in training new people and getting them competent. Hiring Options.

Hiring 52

Hiring Website Management Advertising Social Media 52

Touch Bistro

JULY 18, 2021

Learn how to hire, train, schedule, and retain restaurant staff. Gone are the days when you could just slap a hiring sign in your window and the talented masses would come to you. Make connections that will fill your pipeline with potential candidates you can hire when the inevitable turnover happens or a chef shortage strikes.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Apicbase

MAY 18, 2022

Hire an expert to ensure the agreement covers everything that is legally required. We recommend hiring a franchising legal expert or business attorney to ensure the agreement covers everything legally required. #5 Open and honest communication will take you and your franchise farther than you can imagine. #7 Franchise lawyer.

Franchising 52

Franchising Franchise Sustainability Document 52

Lavu

MARCH 11, 2020

Management can easily schedule shifts, while servers can take orders, process payments, and easily communicate, and customers can enjoy the smooth process. Back-of-house (BOH) management. Enhances Employee Communication: Restaurant management software enhances communication among the employees. Employee scheduling.

Management 78

Management Management Cash Management Mobile Ordering 78

SpotOn

SEPTEMBER 4, 2024

" Back-of-house The back-of-house, or BOH, refers to kitchen and all the restaurant operations guests cannot see. " FNG FNG is playful restaurant slang that refers to the new hire. It's also used to communicate a deadline that dishes need to be ready by. It can also include the cleaning and back-office work.

Front of House 52

Front of House Back of House Reference Fast Casual 52

Apicbase

JULY 1, 2022

Instead, you only need to hire and train skilled chefs for your central production kitchen. You can hire and use staff more efficiently : skilled chefs prepare food in the central kitchen while restaurant staff focuses on plating the food to perfection and serving it well. Prep kitchens help you run a leaner human resources operation.

Operations 52

Operations Back of House Front of House Food Supply 52

Apicbase

APRIL 20, 2022

We recommend hiring a skilled training team to assess training needs, set organisational objectives, and establish and implement training activities. You should also build a good support network to enable franchisees to share knowledge and communicate with each other. Also, invest in your restaurant tech ecosystem.

Franchising 52

Franchising Franchise Cash Management Kitchen Safety 52