7 Shifts

MAY 31, 2021

For example, during the 3-5 pm time frame, cleanup might include a thorough cleaning of kitchen areas by the BOH team and a floor sweeping and sanitization of tables in the front of the house. For example, at a casual family restaurant, the service model might look like this: The host greets the party and seats them.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

SEPTEMBER 19, 2019

Improve the BOH Work Environment Because kitchens have a reputation of being extremely grueling work environments—with stress and conflict common—it's vital to include a tactic devoted entirely to improving the BOH work environment. Build a culture of communication. Help employees achieve a work-life balance.

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

FEBRUARY 7, 2024

Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. Better team communication: Say goodbye to endless text threads, email chains, and whatever other inefficient methods your team uses to negotiate schedules.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Sling

DECEMBER 6, 2019

For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What’s the difference between FOH and BOH, and how can controlling the two help your business improve? What Is Back Of House (BOH)? We’re not suggesting that your BOH be chaotic and messy.

Front of House 88

Front of House Back of House FOH BOH 88

Modern Restaurant Management

DECEMBER 28, 2020

Brands are now realizing they can no longer rely on paid media and traditional methods of communicating with customers. Online brands like Amazon long ago discovered the tremendous value of owning first-party data and being able to communicate easily and personalize messages and offers to customers.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

FEBRUARY 18, 2020

Fourth, the Internet and its many apps, online reviews, and socially viral communication speeds will continue to disrupt restaurant industry traffic, revenues, brands, and survivability even more over the next decade. Larger box restaurants will be disrupted as the competition for dining seats continues to grow over the next decade.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Apicbase

MARCH 28, 2024

The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations.

Back of House 52

Back of House FOH BOH Front of House 52

7 Shifts

JANUARY 10, 2024

Hammel admits that there were rougher moments at the beginning, and transparency was difficult, especially layered on top of other pandemic-era factors like limited seating and vaccination policies. Communication is key — collect feedback from staff about how they want to be compensated. How did staff initially react?

Front of House 221

Front of House FOH Customer Service Back of House 221

7 Shifts

JANUARY 10, 2024

Hammel admits that there were rougher moments at the beginning, and transparency was difficult, especially layered on top of other pandemic-era factors like limited seating and vaccination policies. Communication is key — collect feedback from staff about how they want to be compensated. How did staff initially react?

Front of House 195

Front of House FOH Customer Service Back of House 195

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Update to Mobile POS System.

Mobile Ordering 78

Mobile Ordering FOH BOH Front of House 78

Modern Restaurant Management

DECEMBER 31, 2019

Restaurateurs are valuing a hybrid approach to reservations and running a waitlist to manage their floor and seat more diners, especially during the holiday season. Dan O’Connell, CEO of Foodmix Marketing Communications. We expect this trend to continue, and even pick up steam, in 2020.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Touch Bistro

AUGUST 4, 2021

Whether you’re a chef, restaurateur, or server, you need to be familiar with a vast vocabulary of culinary terms to communicate with teammates and customers. If you’re a chef trying to communicate with fellow back of house (BOH) team members but are using culinary terms you’ve made up, you’re creating a recipe for disaster.

Front of House 52

Front of House BOH Back of House Point of Sale 52

KaTom

JUNE 10, 2020

Whether you’re enjoying an al fresco meal on the patio or find yourself seated several feet away from the next table in the dining room, these movie characters are great examples of bad dining etiquette you’ll want to avoid. The Entire Cast During “La Vie Bohème” in RENT (2005).

Dine-in 62

Dine-in Front of House Kitchen Safety Food Order 62

Lavu

MARCH 11, 2020

Management can easily schedule shifts, while servers can take orders, process payments, and easily communicate, and customers can enjoy the smooth process. Back-of-house (BOH) management. Enhances Employee Communication: Restaurant management software enhances communication among the employees. Employee scheduling.

Management 78

Management Management Cash Management Mobile Ordering 78

SpotOn

SEPTEMBER 4, 2024

Example: "I seated the couple at our last available 2-top." " Back-of-house The back-of-house, or BOH, refers to kitchen and all the restaurant operations guests cannot see. A cover can be either a guest's serving or the guest's seat. 2-top, 4-top, 8-top. " Party This term refers to a group of diners.

Front of House 52

Front of House Back of House Reference Fast Casual 52

Touch Bistro

JULY 18, 2021

For those with 120 seats or more, 51% of restaurants train their kitchen staff for more than 12 hours. Announce it at an all-team huddle, send out a group email, or use your staff management and scheduling software to communicate all the details of the program. 5 Kitchen Staffing Tips to Help Keep Back of House Staff.

Back of House 52

Back of House 2021 Front of House Cash Management 52

7 Shifts

MAY 11, 2020

This may mean limiting seating per table or reorganizing your dining area to ensure tables are over 6 feet apart. If you’re relying more heavily on takeout & delivery, and those channels stay strong even after reopen, then you’ll need more BOH staff to keep up with order demand. Social distancing and protective equipment ??

BOH 368

BOH Food Safety FOH Equipment 368

7 Shifts

NOVEMBER 3, 2022

Salt & Straw uses an internal communication platform called The Dot. Build trust with open communication. Restaurant communication apps can help you get there. And how many of those women work in the FOH rather than the BOH? At Hopdoddy, they use an open kitchen concept so that the FOH and BOH are more integrated.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

AUGUST 19, 2020

It’s a matter of bringing together all the technologies an operator chooses to invest in to run their business into a unified solution — like learning tools, communication tools, scheduling, time and attendance, guest satisfaction surveys, BOH, POS, payroll, performance management, etc.

Kitchen Safety 567

Kitchen Safety Food Safety Loyalty Program Technology 567