7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. There’s always something else to get done, a new fire to put out, and broken things to fix. All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. From cleaning flat tops to refilling sanitizers, it’s easy for tasks to get lost in the shuffle.

Management 397

Management Management Email Marketing Point of Sale 397

Modern Restaurant Management

FEBRUARY 15, 2024

Fine-Tune Your Operational Workflow Increased footfall dictates a reevaluation of your kitchen's workflow. Remember, the key to withstanding the pressure of warmer climates and crowded dining halls is in pre-emptive action. Empire Cooler Service offers a selection of high-grade equipment poised to meet any culinary challenge.

Kitchen Safety 294

Kitchen Safety Equipment Food Safety Customer Service 294

Cheetah

DECEMBER 20, 2021

Ghost kitchens, a delivery-only restaurant model with no physical space for dine-in, have become essential lifelines during the pandemic. While different operational strategies and business models are put to the test, one thing is clear – ghost kitchens are not a trend, they are the new reality as delivery and dine-at-home surge.

Front of House 148

Front of House Food Supply Back of House Delivery 148

7 Shifts

NOVEMBER 16, 2021

However, servers are not the only ones who contribute to a guest's dining experience. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers. Table of Contents. What is a Tip Out? Tip Out Methods. Choosing the Right Tip Payout Method. Bartenders.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. This sparked a lively debate around the efficacy of mandatory service fees. Is it fair towards customers?

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. This sparked a lively debate around the efficacy of mandatory service fees. Is it fair towards customers?

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

Black Box Intelligence

SEPTEMBER 21, 2021

Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Family dining restaurants. Family dining restaurants have average guest checks below $15. Casual dining restaurants. This segment is typically reported as the mid-range casual dining segment.

Fast Casual 98

Fast Casual Fine Dining BOH FOH 98

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. There’s always something else to get done, a new fire to put out, and broken things to fix. All of that on top of the everyday tasks from scheduling to payroll to reporting can catch up to you. From cleaning flat tops to refilling sanitizers, it’s easy for tasks to get lost in the shuffle.

Management 195

Management Management Email Marketing Point of Sale 195

PathSpot

OCTOBER 31, 2024

While millions of people are affected by foodborne illnesses each year, many of these cases are preventable, and businesses have the opportunity to lead the way in creating safer dining experiences. By embracing these tools, food service companies can take proactive steps to create a safer, healthier dining environment.

Food Safety 40

Food Safety Food Customer Service Technology 40

Restaurant365

SEPTEMBER 4, 2020

Here are 9 tips for writing job descriptions that will attract the best employees for your restaurant business, plus a pack of seven FOH and BOH job description templates to get you started. You’ll just waste your time if you describe your restaurant as “fun” when it’s not, or “fine dining” when it’s QSR. Be truthful.

FOH 97

FOH BOH Hiring Fine Dining 97

Touch Bistro

AUGUST 23, 2021

To offer a truly immersive dining experience, let your guests indulge more than just their taste buds the next time they visit your restaurant. Whip up a feast for the eyes with restaurant interior design that wows your customers, while building brand recognition and loyalty. It’s time to get creative! The added benefit? Image Source ].

Design 129

Design 2021 Front of House Sourcing 129

The Restaurant Group

NOVEMBER 19, 2019

Food cost goals change depending what style of food service you provide; fast food, fast casual, casual dining, or fine dining. Portion control is a responsibility of both FOH and BOH. Not much can spell disaster for a food establishment faster than high or fluctuating food cost.

Management 68

Management Management FOH Fast Casual 68

Modern Restaurant Management

MARCH 11, 2025

Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Restaurant365

APRIL 19, 2022

However, that number can vary significantly, with QSR on the low end and fine dining restaurants on the higher end. (Do So, once you staff your business to the optimum level, the next challenge is how to reduce labor costs in a restaurant business. The key is analyzing your labor productivity. Restaurant Labor Cost Control.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

Black Box Intelligence

SEPTEMBER 26, 2024

Comp Traffic Best Region: California Best Segment: Fine Dining Best Cuisine: Chicken Worst Region: NY-NJ Worst Segment: Family Dining Worst Cuisine: Sandwich August marked a potentially pivotal moment for the restaurant industry. Lagging Segments In contrast, the worst performing segment was Family Dining. Comp Sales -3.6%

Front of House 52

Front of House Point of Sale Guest Recovery Back of House 52

Restaurant365

FEBRUARY 4, 2021

However, that number can range, with quick service restaurants on the low end and fine dining establishments on the high end. Some are predicting a potential boom in the restaurant industry in the post-pandemic era. Consumers are ready to return to restaurants, and companies are innovating with new business models and new locations.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

The Restaurant Times

OCTOBER 15, 2021

Irfan Kuci is the Director of Business Development at Focus Hospitality Consulting (FHC), a growing consulting firm based in Dubai with expertise in Back of House (BOH) design, MEP design, interior design, F&B concept creation, project management, franchising as well as hotel/restaurant operational assessments.

Hospitality 52

Hospitality Operations Back of House Front of House 52

Sling

SEPTEMBER 6, 2021

Building a great online presence is essential to the success of your restaurant. A well-designed restaurant website is the cornerstone of this online presence and can serve to both attract new customers and build loyalty in existing customers. That’s the holy grail of restaurant marketing. But how do you create an inspiring restaurant website?

Website Management 78

Website Management Online Ordering Loyalty Program Mobile Ordering 78

Lavu

MARCH 11, 2020

Back-of-house (BOH) management. Inefficient practices are being phased out in favor of more efficient and faster methods of operating. Keeping your procedures and systems up-to-date is a great method to streamline your operations, reduce overhead, and increase your day-to-day sales by getting more people through the door. Employee scheduling.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts to gaze into a crystal ball and re-imagine the future of dining. Modern Restaurant Management (MRM) magazine asked restaurant industry experts to gaze into a crystal ball and re-imagine the future of dining. 20 at 4 p.m. Here are their insights.

Kitchen Safety 567

Kitchen Safety Food Safety Loyalty Program Technology 567

7 Shifts

JANUARY 10, 2024

Some restaurants only add the auto-gratuity for large dining parties of 6 or more. Twenty minutes east of the White House, in D.C.’s s Union Market District, sits the modern Mexican restaurant Destino. If you’d prefer not to pay the service charge, let us know and we’ll remove it.”

Front of House 221

Front of House FOH Customer Service Back of House 221

7 Shifts

JANUARY 10, 2024

Some restaurants only add the auto-gratuity for large dining parties of 6 or more. Twenty minutes east of the White House, in D.C.’s s Union Market District, sits the modern Mexican restaurant Destino. If you’d prefer not to pay the service charge, let us know and we’ll remove it.”

Front of House 195

Front of House FOH Customer Service Back of House 195

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. American Diner Trends Despite a higher cost of living, the average consumer’s dining habits are unchanged.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Restaurant365

JULY 8, 2021

The rise of off-premise dining. Off-premise dining certainly accelerated during the pandemic. Dining room closures or capacity restrictions drove restaurants to increase their sales through off-premise channels. Dining room closures or capacity restrictions drove restaurants to increase their sales through off-premise channels.

Point of Sale 78

Point of Sale Fine Dining FOH Online Ordering 78

SpotOn

SEPTEMBER 4, 2024

" Back-of-house The back-of-house, or BOH, refers to kitchen and all the restaurant operations guests cannot see. Example: "BEHIND [with a plate of hot food walking towards the expo]" Busser The busser's job is to ensure guests have a clean dining experience. 2-top, 4-top, 8-top. Example: "86 ahi tuna tostadas.

Front of House 52

Front of House Back of House Reference Fast Casual 52