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How to Drastically Cut Expenses in Your Restaurant (and Stay Profitable During COVID-19)

7 Shifts

Download all the data from your restaurant POS or back-office management platform to get a sense of how your restaurant is operating today. During the COVID-19 situation, evaluate how many BOH staff you need to keep up with delivery and takeout demand. However, it is often overlooked by restaurateurs as a source of optimization.

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The Guide to Equitable Restaurant Tip Payout Methods & Systems

7 Shifts

Ensures that BOH staff receives a share of tips. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees effectively bridge the wage gap between FOH and BOH workers. Recommended Download: Free Restaurant Tip Pooling Calculator and Template. Even and fair, provides camaraderie amongst staff. Tip pooling.

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Effective Communication For Restaurant Teams & Employees

7 Shifts

DOWNLOAD THE GUIDE 2. For example, you can facilitate communication between your front-of-house and back-of-house teams through your restaurant’s POS. With tableside ordering for your front-of-house staff and a kitchen display system for your back-of-house team, communication between FOH and BOH can be automatic and instantaneous.

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How to Create an Effective Restaurant Onboarding Process

7 Shifts

Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system. Your back-of-house (BOH) team should also have some basic customer service training. Learning general guidelines and procedures. Share links to relevant training videos.

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Restaurant Operations Overview: What You Need to Know

7 Shifts

For example, during the 3-5 pm time frame, cleanup might include a thorough cleaning of kitchen areas by the BOH team and a floor sweeping and sanitization of tables in the front of the house. What about when the server enters the wrong order in the POS and doesn't realize it until they get to the table? In Closing.

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20 Restaurant Skills You'll Quickly Learn on the Job (Updated)

7 Shifts

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Edit and download the template on Canva.

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How to Make the Most of the 2019 National Restaurant Association Show

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Leverage your time onsite to foster connections with fellow restaurateurs and get a download on what’s working and what’s not — straight from your peers. Is this the year you’ll be investing in FOH or BOH technology? How are restaurateurs enabled organizationally to prepare and adapt in today’s environment?

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