Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. For this reason, a lot of restaurants are going to start hiring delivery staff, even if they never did before.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 31, 2019

Labor issues will continue to bring challenges in 2020, but these challenges will offer restaurants the opportunity for a continued and relentless focus on creating rewarding environments for employees. The ongoing labor shortage is leaving employers struggling to hire and maintain employees while also being pressured to increase wages.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Cheetah

JUNE 14, 2021

In April alone, restaurants lost 681,000 workers to attrition, and while the hotel and restaurant segments are hiring in the hundreds of thousands, the turnover rate is still at an all time high. Few establishments are now considering raising wages, offering employee benefits or improving the working conditions.

BOH 148

BOH Back of House Front of House Employee Relations 148

Restaurant365

MAY 7, 2021

Employee retention and recruitment have long been a challenge in the restaurant industry. million—more than at any time during the pandemic, but still “about a million fewer employees, year-over-year, and 1.8 A few other lingering pandemic-related issues are also pressuring the industry’s workforce. million jobs.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. This sparked a lively debate around the efficacy of mandatory service fees. Is it fair towards customers?

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. This sparked a lively debate around the efficacy of mandatory service fees. Is it fair towards customers?

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

Restaurant365

MAY 3, 2022

According to the National Restaurant Association, hourly wages for restaurant employees grew by 12.1% Driven by the hiring crisis, many restaurant groups are trying to woo employees with higher wages and benefits for hourly employees – both mostly unheard of prior to the pandemic. Mix full-time & part-time employees.

FOH 78

FOH Employee Relations BOH Tip Distribution 78

Lavu

MARCH 13, 2020

Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Not only will your employees be more efficient on the job, but they will also appreciate how easy it is to perform well. Streamline BOH and FOH Communications.

Mobile Ordering 78

Mobile Ordering FOH BOH Front of House 78

Lavu

NOVEMBER 8, 2019

Even if you hire outside accountancy assistance, it’s wise to have a strong understanding of the basic accounting practices for restaurants. Operating Expenses—The cost of everything else it takes to run your restaurant that isn’t COGS, labor, or occupancy related, such as marketing, tablecloth dry-cleaning, and dishware. Commissions.

Management 101

Management Management Food Truck Cash Management 101

Restaurant365

JULY 8, 2021

Many restaurants turned to takeout and delivery to remain in business during the pandemic and because of pandemic-related restrictions. Hire to Meet Pent-up Demand for On-premise Dining. If you are significantly scaling up on-premise dining, hiring is a priority. Is off-premise dining here to stay? Track Your Labor Costs.

Point of Sale 78

Point of Sale Fine Dining FOH Online Ordering 78

Restaurant365

APRIL 19, 2022

How to manage labor cost is a challenge that all restaurant operators face daily as many restaurant businesses are forced to offer more competitive wages, benefits to hourly employees and other concessions to attract more employees from the shrinking applicant pool. Total Labor Cost. Labor Cost Percentage. This is your labor variance.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Lavu

JANUARY 21, 2020

Hire a Professional Specializing in Restaurant Accounting. For an effective accounting process, you need to hire the right accountant for your restaurant business. Your restaurant POS system should seamlessly integrate both the back-of-the-house (BOH) and front-of-the-house (FOH) operations. Outsource Your Payroll if Necessary.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

Touch Bistro

APRIL 7, 2021

That’s because the restaurant industry is notorious for high employee turnover. And for fast food restaurants, employee turnover runs as high as 130% to 150%. Not only is it more expensive to hire new staff than to retain existing employees, but high turnover can also impact day-to-day workplace performance.

Employee Relations 52

Employee Relations Hiring Seasonal Menu POS 52

The Restaurant Times

DECEMBER 26, 2020

Inventory-related and on-counter thefts take many forms and bleed the restaurant dry, therefore becoming one of the top reasons why restaurants fail. Hiring the wrong people is harmful to your restaurant’s reputation. Staff training of every restaurant employee is a must. Pilferage And Thefts. Poor Staff Management.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Lavu

MARCH 11, 2020

If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. Back-of-house (BOH) management. Employee scheduling. Employee tips.

Management 78

Management Management Cash Management Mobile Ordering 78

Apicbase

APRIL 20, 2022

Verify that both customers and employees understand your brand concept. Your concession owners are not your employees. For restaurants and virtual brands, those relate primarily to brand consistency. Therefore, your ability to support, guide and train them is strongly related to their (and hence your) success.

Franchising 52

Franchising Franchise Cash Management Kitchen Safety 52

Apicbase

JUNE 16, 2023

How to Process Restaurant Metrics To process restaurant metrics, you must gather data on various aspects of your restaurant’s operations, such as sales, expenses, customer satisfaction, and employee performance. There are several vendor management metrics, but an important one is related to timely deliveries.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Apicbase

FEBRUARY 29, 2024

Touchbistro , 2024) Another factor, perhaps less alarming, but constantly present regardless of macroeconomic challenges, is employee theft , which accounts for 4% of annual revenue loss in the restaurant industry. IFA , 2023) Restaurant Labour Statistics 50% of restaurant leaders plan to invest in front-of-house employee incentives.

2024 52

2024 Operations 2023 Loyalty Program 52

7 Shifts

NOVEMBER 3, 2022

At her first job as a server, she tried to show a new hire how to make a side salad. Everyone wins when employees are comfortable bringing up issues before they get worse. “I Check with female employees about how you can help them reach their full potential. And how many of those women work in the FOH rather than the BOH?

Leadership 195

Leadership FOH BOH Website Management 195

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. Why reinvent the wheel every time a new hire joins your team when you can formalize the process? What Is Restaurant Employee Onboarding? Get Your Employee Handbook Template. Let’s get started!

Hiring 52

Hiring Employee Relations FOH BOH 52