7 Shifts

DECEMBER 18, 2023

This helps prevent stockouts, which are frustrating for customers and BOH and can hurt your restaurant’s bottom line. Reservation-tracking tools use your dining room’s capacity and floor plan, which helps prevent overbooking. Additionally, inventory management tools can help you prevent unnecessary waste.

Management 397

Management Management Email Marketing Point of Sale 397

Modern Restaurant Management

FEBRUARY 15, 2024

Fine-Tune Your Operational Workflow Increased footfall dictates a reevaluation of your kitchen's workflow. Remember, the key to withstanding the pressure of warmer climates and crowded dining halls is in pre-emptive action. Maintain Clarity in Ice An organization's reputation is mirrored in the quality of its ice.

Kitchen Safety 294

Kitchen Safety Equipment Food Safety Fine Dining 294

Black Box Intelligence

SEPTEMBER 21, 2021

Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Family dining restaurants. Family dining restaurants have average guest checks below $15. Casual dining restaurants. This segment is typically reported as the mid-range casual dining segment.

Fast Casual 98

Fast Casual Fine Dining BOH FOH 98

7 Shifts

NOVEMBER 16, 2021

However, servers are not the only ones who contribute to a guest's dining experience. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers. Bartenders. Food runners. Hosts & hostesses. Now, they are eligible.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Cheetah

DECEMBER 20, 2021

Ghost kitchens, a delivery-only restaurant model with no physical space for dine-in, have become essential lifelines during the pandemic. While different operational strategies and business models are put to the test, one thing is clear – ghost kitchens are not a trend, they are the new reality as delivery and dine-at-home surge.

Front of House 148

Front of House Food Supply Back of House Delivery 148

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. It's fine if the story is a grand accomplishment of yours, but spend as much time explaining how it impacted the business as you do yourself.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Create Unique Dine-in Experiences. Another option is to have a dine-in-only menu.

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Create Unique Dine-in Experiences. Another option is to have a dine-in-only menu.

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

PathSpot

OCTOBER 31, 2024

While millions of people are affected by foodborne illnesses each year, many of these cases are preventable, and businesses have the opportunity to lead the way in creating safer dining experiences. By embracing these tools, food service companies can take proactive steps to create a safer, healthier dining environment.

Food Safety 40

Food Safety Food Customer Service Technology 40

Restaurant365

SEPTEMBER 4, 2020

Here are 9 tips for writing job descriptions that will attract the best employees for your restaurant business, plus a pack of seven FOH and BOH job description templates to get you started. You’ll just waste your time if you describe your restaurant as “fun” when it’s not, or “fine dining” when it’s QSR. Be truthful.

FOH 97

FOH BOH Hiring Fine Dining 97

7 Shifts

DECEMBER 18, 2023

This helps prevent stockouts, which are frustrating for customers and BOH and can hurt your restaurant’s bottom line. Reservation-tracking tools use your dining room’s capacity and floor plan, which helps prevent overbooking. Additionally, inventory management tools can help you prevent unnecessary waste.

Management 195

Management Management Email Marketing Point of Sale 195

The Restaurant Group

NOVEMBER 19, 2019

Food cost goals change depending what style of food service you provide; fast food, fast casual, casual dining, or fine dining. Portion control is a responsibility of both FOH and BOH. Not much can spell disaster for a food establishment faster than high or fluctuating food cost.

Management 68

Management Management FOH Fast Casual 68

Touch Bistro

AUGUST 23, 2021

To offer a truly immersive dining experience, let your guests indulge more than just their taste buds the next time they visit your restaurant. Emphasize Communal Dining. Booths, tables, and chairs can make or break a dining experience. Image Source ]. Give Guests a Warm Welcome. Image Source ]. Image Source ]. Image Source ].

Design 129

Design 2021 Front of House Sourcing 129

Modern Restaurant Management

MARCH 11, 2025

Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. And outdoor dining, once more of an afterthought or a novelty, has become a more permanent and intentional part of restaurant design.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Restaurant365

APRIL 19, 2022

However, that number can vary significantly, with QSR on the low end and fine dining restaurants on the higher end. (Do Additionally, if your service standard is high, as with fine dining, your sales per server hour may vary from a family restaurant with quick table turns. Average Sales Per Server.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

Restaurant365

FEBRUARY 4, 2021

However, that number can range, with quick service restaurants on the low end and fine dining establishments on the high end. Applying tools like smart employee scheduling based on SPLH percentage goals to your management, FOH, and BOH teams individually helps you optimize each part of your labor cost.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Black Box Intelligence

SEPTEMBER 26, 2024

Comp Traffic Best Region: California Best Segment: Fine Dining Best Cuisine: Chicken Worst Region: NY-NJ Worst Segment: Family Dining Worst Cuisine: Sandwich August marked a potentially pivotal moment for the restaurant industry. Lagging Segments In contrast, the worst performing segment was Family Dining. Comp Sales -3.6%

Front of House 52

Front of House Point of Sale Guest Recovery Back of House 52

Sling

SEPTEMBER 6, 2021

Susie Cakes bakery does a fine job of highlighting their rewards program and making it easy to sign up. 16) DeBrand Fine Chocolates. As restaurant websites go, DeBrands Fine Chocolate is at the top of the list. FOH/BOH managers) and give them more time to focus on optimizing the day-to-day operations of the business.

Website Management 78

Website Management Online Ordering Loyalty Program Mobile Ordering 78

The Restaurant Times

OCTOBER 15, 2021

Irfan Kuci is the Director of Business Development at Focus Hospitality Consulting (FHC), a growing consulting firm based in Dubai with expertise in Back of House (BOH) design, MEP design, interior design, F&B concept creation, project management, franchising as well as hotel/restaurant operational assessments.

Hospitality 52

Hospitality Operations Back of House Front of House 52

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts to gaze into a crystal ball and re-imagine the future of dining. It's a small step to having a group of friends walk into a dining room served by multiple brands. Space is limited, click here to register. SpeedLine Solutions CEO John deWolde.

Kitchen Safety 567

Kitchen Safety Food Safety Loyalty Program Technology 567

Lavu

MARCH 11, 2020

Back-of-house (BOH) management. Some of the ways in which restaurant management software simplifies table management include: Optimization of the dining areas efficiency by ensuring the seats are arranged based on party sizes and time. These encompass both casual and upscale dining, as well as a variety of cuisines.

Management 78

Management Management Cash Management Mobile Ordering 78

7 Shifts

JANUARY 10, 2024

Some restaurants only add the auto-gratuity for large dining parties of 6 or more. One thing we observed is that higher-end, fine dining restaurants are more likely to use a service charge. Restaurant owners decide where to allocate service fees, whereas tips are discretionary extras that diners leave for service staff.

Front of House 221

Front of House FOH Customer Service Back of House 221

7 Shifts

JANUARY 10, 2024

Some restaurants only add the auto-gratuity for large dining parties of 6 or more. One thing we observed is that higher-end, fine dining restaurants are more likely to use a service charge. Restaurant owners decide where to allocate service fees, whereas tips are discretionary extras that diners leave for service staff.

Front of House 195

Front of House FOH Customer Service Back of House 195

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. American Diner Trends Despite a higher cost of living, the average consumer’s dining habits are unchanged.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Restaurant365

JULY 8, 2021

The rise of off-premise dining. Off-premise dining certainly accelerated during the pandemic. Dining room closures or capacity restrictions drove restaurants to increase their sales through off-premise channels. Is off-premise dining here to stay? Many guests are eager to dine in restaurants again.

Point of Sale 78

Point of Sale Fine Dining FOH Online Ordering 78

Modern Restaurant Management

DECEMBER 31, 2019

With the rise of delivery and take-out, restaurants will start getting creative with the in-dining experience. We’ve also seen off-premise and delivery gain a lot of traction in the last year, however, in the family dining space, providing guests with unmatched hospitality will remain crucial. Off-premise dining is here to stay.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

SpotOn

SEPTEMBER 4, 2024

" Back-of-house The back-of-house, or BOH, refers to kitchen and all the restaurant operations guests cannot see. Example: "BEHIND [with a plate of hot food walking towards the expo]" Busser The busser's job is to ensure guests have a clean dining experience. It can also include the cleaning and back-office work.

Front of House 52

Front of House Back of House Reference Fast Casual 52