Cheetah

DECEMBER 20, 2021

Ghost kitchens, a delivery-only restaurant model with no physical space for dine-in, have become essential lifelines during the pandemic. While different operational strategies and business models are put to the test, one thing is clear – ghost kitchens are not a trend, they are the new reality as delivery and dine-at-home surge.

Front of House 148

Front of House Food Supply Back of House Delivery 148

7 Shifts

NOVEMBER 16, 2021

However, servers are not the only ones who contribute to a guest's dining experience. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers. Bartenders. Food runners. Hosts & hostesses. Now, they are eligible. Quick-Service Restaurants.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Restaurant365

SEPTEMBER 4, 2020

Here are 9 tips for writing job descriptions that will attract the best employees for your restaurant business, plus a pack of seven FOH and BOH job description templates to get you started. You’ll just waste your time if you describe your restaurant as “fun” when it’s not, or “fine dining” when it’s QSR. Be truthful.

FOH 97

FOH BOH Hiring Fine Dining 97

7 Shifts

DECEMBER 18, 2023

Payroll automation Using payroll software is a great alternative to hiring a payroll specialist or agency. This helps prevent stockouts, which are frustrating for customers and BOH and can hurt your restaurant’s bottom line. Reservation-tracking tools use your dining room’s capacity and floor plan, which helps prevent overbooking.

Management 195

Management Management Email Marketing Point of Sale 195

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Create Unique Dine-in Experiences. Another option is to have a dine-in-only menu.

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Create Unique Dine-in Experiences. Another option is to have a dine-in-only menu.

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

Restaurant365

JULY 8, 2021

The rise of off-premise dining. Off-premise dining certainly accelerated during the pandemic. Dining room closures or capacity restrictions drove restaurants to increase their sales through off-premise channels. Is off-premise dining here to stay? Many guests are eager to dine in restaurants again.

Point of Sale 78

Point of Sale Fine Dining FOH Online Ordering 78

Restaurant365

FEBRUARY 4, 2021

However, that number can range, with quick service restaurants on the low end and fine dining establishments on the high end. Applying tools like smart employee scheduling based on SPLH percentage goals to your management, FOH, and BOH teams individually helps you optimize each part of your labor cost. Hire the Right Employees.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Restaurant365

APRIL 19, 2022

However, that number can vary significantly, with QSR on the low end and fine dining restaurants on the higher end. (Do Additionally, if your service standard is high, as with fine dining, your sales per server hour may vary from a family restaurant with quick table turns. Average Sales Per Server.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

Sling

SEPTEMBER 6, 2021

If need be, hire a professional photographer or purchase high-res photos online to give your website the extra kick it needs. Susie Cakes bakery does a fine job of highlighting their rewards program and making it easy to sign up. 16) DeBrand Fine Chocolates. 1) Hire A Restaurant Website Manager. Gramercy Tavern.

Website Management 78

Website Management Online Ordering Loyalty Program Mobile Ordering 78

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. American Diner Trends Despite a higher cost of living, the average consumer’s dining habits are unchanged.

Pricing 251

Pricing Technology 2025 Point of Sale 251

SpotOn

SEPTEMBER 4, 2024

" Back-of-house The back-of-house, or BOH, refers to kitchen and all the restaurant operations guests cannot see. Example: "BEHIND [with a plate of hot food walking towards the expo]" Busser The busser's job is to ensure guests have a clean dining experience. It can also include the cleaning and back-office work.

Front of House 52

Front of House Back of House Reference Fast Casual 52

Lavu

MARCH 11, 2020

Back-of-house (BOH) management. Some of the ways in which restaurant management software simplifies table management include: Optimization of the dining areas efficiency by ensuring the seats are arranged based on party sizes and time. However, hiring a restaurant accountant can be an expensive venture for your business.

Management 78

Management Management Cash Management Mobile Ordering 78