7 Shifts

FEBRUARY 7, 2024

Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Goliath Consulting

APRIL 10, 2023

HVAC Tips Maintain your BOH and FOH With your back of the house refrigeration maintenance scheduled, it is time to take a look at the front of the house preparation. Are the thermometers calibrated and the refrigeration levels adequate? It is also important to keep in mind that DIY repairs can risk your units’ warranties.

Front of House 386

Front of House FOH BOH Back of House 386

7 Shifts

NOVEMBER 12, 2020

Restaurant technology training, including how to request shifts and what to do during opening and closing shifts. Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure. Your back-of-house (BOH) team should also have some basic customer service training.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

AUGUST 5, 2020

Will you hire in-house drivers, use third party drivers, or cross train your front-of-house (FOH) staff to double as drivers ? Many have POS integrations and can automate tickets for the back-of-house (BOH) team. Train staff on how to use the technology of the tools that you decide to use for takeout and delivery.

Delivery 341

Delivery Food Email Marketing Front of House 341

7 Shifts

JULY 14, 2020

Consider specialty sanitization services In addition to hourly sanitization of all high-contact surfaces (FOH and BOH), ensuring you have access to professional specialty sanitization will provide more confidence and peace of mind to your staff and guests. With ResQ, you'll never worry about repair and maintenance again.

Management 370

Management Management Kitchen Safety Equipment 370

7 Shifts

MAY 31, 2021

For successful implementation of these processes, restaurants often rely on tools for accountability and optimization, including technology, templates, systems, and planners. For prep, cooks would restock their work stations and FOH staff might prep tables and utensils for the first dinner guests. Use Restaurant Technology.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

APRIL 3, 2020

During the COVID-19 situation, evaluate how many BOH staff you need to keep up with delivery and takeout demand. POS Systems Your point of sale is the technological heart of your restaurant and the system which is most mission-critical to your operations. However, it is often overlooked by restaurateurs as a source of optimization.

BOH 368

BOH POS Influencer Point of Sale 368

7 Shifts

DECEMBER 16, 2020

Within 7shifts, we’re also seeing trends that move away from a traditional BOH and FOH split, and more to non-traditional roles like delivery and more management being scheduled. With Toast’s new Order & Pay system, The Snug was able to reduce their front-of-house staffing and keep their labor costs optimized.

Back of House 284

Back of House FOH Front of House Point of Sale 284

7 Shifts

DECEMBER 18, 2023

These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. This helps prevent stockouts, which are frustrating for customers and BOH and can hurt your restaurant’s bottom line.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

JULY 29, 2020

FOH Care for customer wellbeing. If you’re considering asking FOH staff to work as delivery drivers , make sure they have valid drivers’ licenses, access to cars that are in good condition, car insurance, and clean driving records. BOH Care for customer wellbeing. Can maintain appropriate distance from customers.

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

SEPTEMBER 26, 2022

In the ever-expanding landscape of restaurant tech , employees will become skilled to some degree with a variety of different technology and software tools on the job. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Cooking and Food Preparation.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Apicbase

MARCH 28, 2024

The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

Back of House 52

Back of House FOH BOH Front of House 52

7 Shifts

OCTOBER 2, 2019

If you’re starting in a new restaurant, there’s a learning curve as you navigate new policies, people, technology, and procedures. Take the time you need to get trained up on the technology your restaurant uses, and learn best practices. As a manager, planning and organization will become a bigger part of your job.

Management 285

Management Management Communication Back of House 285

7 Shifts

NOVEMBER 3, 2021

Since restaurants often store and hold so much guest information, or work with so many integrated pieces of technology to run their day-to-day operations, they present a juicy target for criminals looking to exploit it for their purposes. Types of sensitive data in a restaurant.

POS 370

POS Audits Loyalty Program Information 370

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. Simply put, FOH is all of the areas that a customer is exposed to during their dining experience, like the host area and dining area.

BOH 112

BOH FOH Front of House Back of House 112

TastyIgniter

MAY 12, 2024

This blog post provides valuable insights on how to improve restaurant excellence by focusing on both front-of-house (FOH) and back-of-house (BOH) operations.

Front of House 80

Front of House Back of House FOH BOH 80

7 Shifts

NOVEMBER 29, 2022

Take care of your BOH. Destination Unknown Restaurants makes an effort to pay the BOH as much as they can, and they're in the process of figuring out how to get the entirety of their team on salary. Since Michigan allows tip sharing (excluding salaried managers), Miss Kim starts both FOH and BOH staff at the same wage.

BOH 195

BOH Restaurant Law Back of House Front of House 195

7 Shifts

SEPTEMBER 15, 2020

Your restaurant server closing template has customizable checklists for FOH, BOH, and other departments to help you stay more organized and keep everyone in the loop. By sending out your restaurant server closing template to your team members before they start their shift, they will know exactly what’s expected of them.

Management 195

Management Management Download Leadership 195

Hot Schedules

MAY 17, 2019

Attendees won’t just hear the latest in food and technology from exhibitors. Is this the year you’ll be investing in FOH or BOH technology? is single-handedly the most all-inclusive event built for restaurant operators looking to challenge operational norms, disengaged teams, and traditional guest experiences.

2019 101

2019 FOH BOH Demo 101

7 Shifts

DECEMBER 18, 2023

These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. This helps prevent stockouts, which are frustrating for customers and BOH and can hurt your restaurant’s bottom line.

Management 195

Management Management Email Marketing Point of Sale 195

Black Box Intelligence

SEPTEMBER 21, 2021

Workforce data: tracking trends for FOH and BOH staff. Front-of-house (FOH) workers are customer-facing, such as restaurant servers, bartenders and hosts. Back-of-house (BOH) encompasses all of the employees who work in the kitchen, such as restaurant cooks, chefs, etc. fewer BOH and 2.8 fewer FOH employees.

Fast Casual 98

Fast Casual Fine Dining BOH FOH 98

The Restaurant Times

SEPTEMBER 30, 2021

Restaurant operations, as we know them, are being totally upended by innovation and technology and when used correctly, restaurant management software is a sure-fire approach to assure a restaurant’s success. . Source: FinancesOnline.com. Features Of Restaurant Management Software.

Management 98

Management Management Cash Management Mobile Ordering 98

The Restaurant Times

SEPTEMBER 16, 2021

Technology presents unique solutions for restaurants to differentiate themselves and for owners to run their businesses more efficiently. Based on our recent PRIME report , the UAE restaurant industry is looking to embrace technology and new methods of managing operations. billion by 2028. It is likely to expand at a CAGR of 6.4

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Restaurant365

MAY 3, 2022

Similarly, by training new FOH employees in all FOH roles and all new BOH employees in all BOH roles when they first join the company helps them develop an understanding of how the restaurant functions. This too can help employee morale as performing at an optimal level can build self-esteem. Cross-train your staff.

FOH 78

FOH Employee Relations BOH Tip Distribution 78

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. A restaurant can improve the BOH operations to increase efficiency and overall performance. A restaurant can improve the BOH operations to increase efficiency and overall performance.

Back of House 52

Back of House BOH Front of House FOH 52

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. Fast-moving ordering technology. It shows your employer that you're a good fit for the role—and tells you if the restaurant is a good fit for you.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

The Restaurant Times

MARCH 14, 2022

Typically, a restaurant’s operation can be categorized into two parts – front-of-house (FOH) and back-of-house (BOH). The FOH operations refer to activities that involve interaction with the customer, such as the waiting staff, lobby area, dining arrangement, etc. Recruiting And Onboarding.

Management 52

Management Management FOH BOH 52

Lavu

NOVEMBER 8, 2019

Every foodservice operator has three fixed expenses: Restaurant Labor—The cost of all employees on the payroll in management, FOH, and BOH. Occupancy Expenses—These are the costs of existing in a brick and mortar location ( or food truck ), including rent, property taxes, and insurance. Restaurant Technology Solutions.

Management 101

Management Management Food Truck Cash Management 101

Xtra Chef

MAY 13, 2020

At xtraCHEF, we believe that technology, especially in the back of house and back office, will play an ever-increasing role in the future of restaurant operations and uncovering new avenues for money and time savings. The Accounts Payable (AP) process is one of those operational areas in which technology can make a major difference.

Front of House 79

Front of House Back of House FOH BOH 79

Lavu

FEBRUARY 14, 2020

There are several job functions in both the FOH and BOH and all need detailed appearance standards. With appearance standards, your FOH team is going to make a good first impression. Ask yourself this question and develop guidelines for the FOH team. What service style do customers expect? Customer information. .

FOH 78

FOH Social Media Restaurant Law Customer Service 78

Hot Schedules

MAY 17, 2019

Attendees won’t just hear the latest in food and technology from exhibitors. Is this the year you’ll be investing in FOH or BOH technology? is single-handedly the most all-inclusive event built for restaurant operators looking to challenge operational norms, disengaged teams, and traditional guest experiences.

2019 60

2019 FOH BOH Demo 60

Modern Restaurant Management

MARCH 11, 2025

We’ve reimagined our drive-thru model, introduced new kitchen technology to improve throughput, and strengthened our loyalty program to keep customers engaged. Consumer behavior shifted rapidly towards online ordering and contactless payments, making these technologies essential for survival.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

The Restaurant Times

NOVEMBER 19, 2021

Restaurants will be able to use technology to automate certain operations and relocate workers to areas where they can still provide a human touch. . Technology can assist in the automation of the food ordering processes. Streamlined FOH And BOH Operations . 4 Ways Automation Solves Restaurant Staff Shortage Problems.

Customer Experience 52

Customer Experience Customer Service Food Order Fast Casual 52

The Restaurant Times

NOVEMBER 24, 2020

Good restaurant staff training is one of the best ways to maintain coordination and efficiency in FOH and BOH operations. Train Your Restaurant Staff To Use The Latest Technology. Invest in effective technological measures to improve the speed of operations and the service quality of your restaurant.

Training 52

Training Management Management Tip Distribution 52

Apicbase

SEPTEMBER 16, 2022

Why combining FoH and BoH data makes analytics more powerful Final thoughts. The Importance of Both FoH & BoH Data in Restaurant Analytics. And I’m not saying there’s no value there, but… FoH-focused data = FoH-focused insights. Here’s what we’ll cover: What is restaurant reporting?

POS 52

POS Operations Back of House FOH 52

Lavu

JANUARY 21, 2020

With the emergence of this new technology, you no longer have to worry about creating ledgers or columnar pads for your restaurant. . Your restaurant POS system should seamlessly integrate both the back-of-the-house (BOH) and front-of-the-house (FOH) operations. Install a Good Restaurant POS System.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78