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– Dimitra O'Rourke, Broken Yolk Café’s VP of Tech and Franchise Support We’ve seen lasting change in the five years since the pandemic, still feeling the impact of the behaviors and actions of that time. For hiring platforms like foh&boh, the name of the game was volume, volume, volume.
Ross Franklin, CEO and Founder of Pure Green Franchise. With leaner teams in place this year, restaurants have taken to automation and supplementary technology in all areas from FOH to BOH and everywhere in between. The pandemic has franchise brands considering their next business move, and how to be successful in the future.
From information in delivery service provider portals such as DoorDash, Uber Eats and Grubhub to BOH operations and store sales figures tracked via POS systems, the data generated by everyday business operations is highly valuable but complex. How is data gathered? Before we can capitalize on data insights, we must collect it.
Invest in ongoing training to ensure BOH and POS transaction inputs are correct and that mistakes, such as using the wrong type of void or comp, arent accidentally skewing your transaction data. DO: Stick to SMART goals (specific, measurable, achievable, relevant, time-bound) and choose your metrics accordingly. Adjust regularly.
Ellesse Piper is the Operations Manager at 7 Leaves Cafe , a QSR franchise with 40+ locations in 4 states. Piper admits that it's harder to hire for skilled positions, like management and BOH. But throwing bodies at the problem doesn't solve it. Anytime we have to rush hire, we're setting everybody up for failure," says Piper.
That’s where the franchise expansion model comes into play. If you’re considering this business model, make sure you fully understand what a franchise restaurant is. How To Franchise A Restaurant? Develop your franchise using a proven roadmap for franchisors. Develop your franchise using a proven roadmap for franchisors.
You don’t have to be Starbucks or Mcdonald’s to win at franchising, but you have to get the basics right. We’ve studied small and midsize restaurant groups and found ten essential elements for running a successful restaurant franchise business. How To Franchise A Restaurant? Where will my franchises be located?
It’s a giant leap from running a handful of locations in-house to franchising your restaurant. This article lists ten crucial restaurant franchise metrics. Owning a franchise means collaborating with multiple independent business owners. 10 Key Metrics Restaurant Franchises Should Focus On And How To Improve Them.
Franchising is a time-tested business model that allows restaurant owners to scale their business fast and efficiently. In this post, we are NOT exploring the benefits of a restaurant franchise. We’ve included those at the bottom of the page to give you a complete picture of the risks of franchising your foodservice brand.
Technology-enabled franchises are better positioned to continually evolve to meet guests’ changing expectations. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery. The sleeping giant is virtual kitchens.
A large percentage of these investments are driven by food service industry startups that help businesses streamline BoH operations to reduce food waste. From kitchen displays and online ordering systems to full-fledged BoH management software integrations, operators have invested heavily in curbing labour shortages and cutting costs.
As these big tech players align more with fast food chains and large franchises, independent restaurants will increasingly turn towards software partners that treat them with more respect. People don't want to have their credit card go out of sight and into the BOH where people are doing god knows what with it.
Gitnux , 2024) Restaurant Franchising Statistics The QSR segment is the largest and fastest-growing segment. The food franchise sector is thriving, accounting for 25% of all franchise businesses. Franchise Direct , 2023) 25% of food franchises are fast-food establishments. of employment in the franchise sector. (
Click here to learn more about CNN’s BOH look: CNN 2024 PathSpot HandScanner BOH This blog will highlight the importance of hand-scanning technology. Partner with PathSpot and you can lead the way in BOH food safety for your restaurant. Adopting this type of tool and technology creates a safer workplace.
Irfan Kuci is the Director of Business Development at Focus Hospitality Consulting (FHC), a growing consulting firm based in Dubai with expertise in Back of House (BOH) design, MEP design, interior design, F&B concept creation, project management, franchising as well as hotel/restaurant operational assessments.
Why combining FoH and BoH data makes analytics more powerful Final thoughts. The Importance of Both FoH & BoH Data in Restaurant Analytics. After all, BoH labour + food costs eat up a solid chunk of your daily revenue. Here’s what we’ll cover: What is restaurant reporting? What is restaurant analytics?
Kiosks not only free up their staff to focus on BOH operations and the drive-thru, boosting productivity, but they also increase order sizes. While there wasn’t necessarily see a green wave in the fast-food arena, it appears health-oriented franchises and fast-casual concepts are bouncing back.
The brand acts as a hub for multiple expansions and extensions, ranging from franchise outlets, delivery, takeout, virtual restaurants, dark kitchens and even retail ventures. In that case, it becomes interesting to invest in a virtual brand franchise. With these expansions, the importance of the back-of-house is growing exponentially.
Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position. First-party ordering isn’t just about cutting fees — it’s about owning the guest experience, building real loyalty and creating sustainable growth that boosts corporate and franchise value.
To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house). Together with gross profit, net profit margin is also an important franchise restaurant performance metric.
The QSR franchise started in Seattle and serves up Asian-inspired bowls and appetizers. And how many of those women work in the FOH rather than the BOH? At Hopdoddy, they use an open kitchen concept so that the FOH and BOH are more integrated. Set and enforce sexual harassment policies. Provide equal opportunities.
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