Remove BOH Remove Front of House Remove Loyalty Program
article thumbnail

Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.

article thumbnail

Technology Can Help Restaurants During ‘The Great Resignation’

Modern Restaurant Management

With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. Across the United States, businesses are suffering from unprecedented staffing shortages in the aftermath of COVID.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Competition’s Coming: Key Technology Changes Can Help You Win

Modern Restaurant Management

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. When the pandemic hit, many restaurants focused on expenses. Menus were trimmed to a fraction of original size.

article thumbnail

Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

article thumbnail

As Restaurants Reopen, Many Are Struggling to Find Employees

EATER

I found a lot of loyalty in the team we were able to build here,” she says. Many small, independent spots don’t yet have enough work to bring back their employees, particularly those in front-of-house positions. She knows that other, fully reopened restaurants might end up offering them the jobs she cannot. “I

article thumbnail

What’s Next?: MRM Restaurant Survival Guide Updates

Modern Restaurant Management

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. The Foundation will administer the grants, offered on a first-come, first-served basis. Live in the U.S., an overseas U.S. state or territory.

article thumbnail

9 Top Restaurant Technologies To Evolve Your Business

7 Shifts

Ritual : Clean, simple online ordering with a loyalty program option and POS integration. It reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory. In the past, you may have had to build your own systems from scratch (giving big chains the advantage).