Modern Restaurant Management

JULY 18, 2024

Food industry managers should maintain regular check-ins with their FOH and BOH team members, providing constructive feedback and actively listening to employees' concerns. This sets a positive example for the FOH and BOH alike. Communication Open and honest communication is essential in preventing burnout.

Management 474

Management Management FOH BOH 474

Modern Restaurant Management

FEBRUARY 15, 2022

Difficulty in attracting and hiring employees is certainly at the crux of the labor shortage crisis. However, once team members are hired and restaurants have invested time and money in their training, retaining new staff is key. The labor crisis has not been limited to just FOH or BOH operations staff.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

JUNE 15, 2020

There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant.

FOH 449

FOH BOH Food Safety Front of House 449

Modern Restaurant Management

JUNE 24, 2021

Day-to-day demands – coupled with all of the FOH and BOH duties – can be simply too overwhelming for many small restaurant owners. As a restaurant owner, digital marketing can be a daunting task that takes up valuable time, energy, and resources.

Marketing 508

Marketing Social Media Mobile Ordering Website Management 508

7 Shifts

MAY 1, 2023

37% of restaurant operators say employee retention and productivity is one of their priorities for 2023. One in five operators report reducing labor costs as one of their main goals. As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining.

Hiring 195

Hiring Training Management Management 195

Modern Restaurant Management

JUNE 15, 2021

More restaurants are also considering hiring their own courier service to deliver food directly to customers or linking up with aggregating sales platforms as a way to preserve margin. Source More Smartly by Linking FOH to the BOH. Smart operators are finding ways to connect supply chain technology with front-of-house demand.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

7 Shifts

JANUARY 7, 2020

The people you hire to run your restaurant can make or break the business. An engaged staff is crucial for smooth operations, satisfied customers, a strong workplace culture, and high profits. By using values-based hiring to find team members who are a good fit for your restaurant’s culture. How can you afford bonuses?

Employee Relations 349

Employee Relations FOH BOH Certification 349

7 Shifts

OCTOBER 12, 2022

Ensures that BOH staff receives a share of tips. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees effectively bridge the wage gap between FOH and BOH workers. These establishments may or may not have a BOH; a cafe may just have a crew of baristas that make coffee, heat up pastries, and do dishes themselves.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

7 Shifts

FEBRUARY 21, 2023

When staff are unhappy, you lose more than just the cost of hiring and training. Let coworkers thank each other publicly Managers and operators can’t know everything that happens on the floor. Host a team social Teamwork and collaboration are essential for your operations to run smoothly. BOH help them sweep and mop.

Front of House 381

Front of House Social Media Back of House Sports 381

7 Shifts

AUGUST 21, 2024

With tableside ordering for your front-of-house staff and a kitchen display system for your back-of-house team, communication between FOH and BOH can be automatic and instantaneous. Menus and operating hours can change often. Have a Process for Change Management Restaurants are dynamic businesses.

Communication 370

Communication Front of House Back of House Mobile Ordering 370

7 Shifts

DECEMBER 18, 2023

Payroll automation Using payroll software is a great alternative to hiring a payroll specialist or agency. This helps prevent stockouts, which are frustrating for customers and BOH and can hurt your restaurant’s bottom line. More efficient operations and better communication create a less stressful work environment for everyone.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

OCTOBER 22, 2021

Many restaurants are still working around hiring and staff retention struggles, meaning they may be unable to fully capitalize on the demand of the holidays. Hire Additional Staff in Time. Hire Additional Staff in Time. The bad news for restaurants is that food service businesses are facing ongoing difficulty hiring.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. They also recognize the good work their employees do by hiring from within. By encouraging employee growth, you’re achieving two things.

Back of House 276

Back of House Management Management BOH 276

Modern Restaurant Management

FEBRUARY 18, 2020

Although the land, labor, and creativity of farm-to-table sourcing is so exciting and delicious, considerable operational disruption, scheduling, and menu management is still required to make it all a profitable business model. If you think Uber Eats and Grubhub have already had a big impact on the way restaurants operate, just wait.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

EATER

JUNE 26, 2020

While the city of Miami has allowed restaurants to operate their dining rooms at half capacity since May 27, this particular spot is remaining closed for dine-in service until its owners can offer their customers a more “on-brand” dining experience — meaning fun and easygoing — rather than a modified, cautious night out.

Front of House 317

Front of House Back of House Guest Recovery Loyalty Program 317

7 Shifts

SEPTEMBER 19, 2019

Read on to learn about almost everything you need to know about restaurant management to help you run a more profitable operation. Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

APRIL 2, 2020

is the first single-vendor solution combining apps to streamline and improve restaurant operations in one fully integrated platform. Restaurants, Convenience Stores and other Food Service Operators can visit www.transact-tech.com/bohaoffer. ” The BOHA! ” The BOHA! Food and Drug Administration (FDA), and the U.S.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

7 Shifts

FEBRUARY 7, 2024

ChowNow : Online ordering, marketing, and operations with a commission-free marketplace and a smart dispatching system. TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. Lunchbox : Open, scalable online ordering solution supporting B2B catering, multi-channel ordering, and more.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. Why should we hire you?

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

AUGUST 22, 2024

The sales increase comes from successfully optimizing food production lines to serve in-house and virtual customers, without adding additional operational costs. And if you want to start a virtual restaurant from scratch, you don’t need to hire (or schedule) any wait staff at all.

Online Ordering 370

Online Ordering Customer Service Delivery Food Order 370

Restaurant365

JUNE 15, 2021

The data is always there—but it’s up to you as an owner or operator to use it. Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. Another bonus?

BOH 78

BOH FOH Back of House Point of Sale 78

Modern Restaurant Management

DECEMBER 31, 2019

The utilization of ghost kitchens means more money and opportunity for restaurant operators, without large price or labor hikes. 2020 will see investment increases in restaurants that operate without an onsite diner experience. The increased kitchen space, brand awareness and sales are a no-brainer for brands looking to scale.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Cheetah

JUNE 14, 2021

In April alone, restaurants lost 681,000 workers to attrition, and while the hotel and restaurant segments are hiring in the hundreds of thousands, the turnover rate is still at an all time high. From the restaurants’ perspective, this obviously puts a dent in their hiring efforts. It takes a lot of guts to fight for change.

BOH 148

BOH Back of House Front of House Employee Relations 148

Restaurant365

MARCH 12, 2021

Mr. Foust explained the hiring challenge that is nearly universal for restaurateurs. Previously, to hire for open positions, Sweet Lou’s would post job listings on Craigslist and Indeed. The process was easy, and “setting up an actual career page is something that’s neat for small operators like myself.”

Hiring 78

Hiring Demo Communication Back of House 78

7 Shifts

NOVEMBER 29, 2022

You have to hire happy people that want to be there,” said Kelly Phillips. Here's their advice for restaurant operators looking to evaluate their tip structures. Take care of your BOH. Since Michigan allows tip sharing (excluding salaried managers), Miss Kim starts both FOH and BOH staff at the same wage. matters to them.

BOH 195

BOH Restaurant Law Back of House Front of House 195

7 Shifts

SEPTEMBER 26, 2022

Understanding and adhering to these best staff communication methods and channels is key in smooth restaurant operations. Management needs to trust everyone to take their work seriously to keep the operation of the business flowing. Recommended Reading: Restaurant Lingo & Slang Guide for FOH and BOH. First impressions count.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Restaurant365

MAY 7, 2021

It’s all restaurant owners and operators are talking about: the current staffing challenges in the restaurant industry. And while this is good news, most restaurant operators are having trouble staffing their restaurants to meet the rising demand for on-site dining. Hiring challenges. million jobs.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Cheetah

DECEMBER 20, 2021

While different operational strategies and business models are put to the test, one thing is clear – ghost kitchens are not a trend, they are the new reality as delivery and dine-at-home surge. There are various operational models for ghost kitchens. Ghost kitchen start-ups have raised over $22.2 Colony Cooks.

Front of House 148

Front of House Food Supply Back of House Delivery 148

7 Shifts

DECEMBER 18, 2023

Payroll automation Using payroll software is a great alternative to hiring a payroll specialist or agency. This helps prevent stockouts, which are frustrating for customers and BOH and can hurt your restaurant’s bottom line. More efficient operations and better communication create a less stressful work environment for everyone.

Management 195

Management Management Email Marketing Point of Sale 195

Cheetah

JANUARY 30, 2022

BOH Disposables for Increased Hygiene and Retention. Proper products will therefore help with hiring and increase retention as staff realize that operators are taking all the measures required to keep them safe. Having a reliable supplier is vital for every restaurant operating in these uncertain times.

Supplies 148

Supplies Food Supply Compost Back of House 148

Cheetah

JANUARY 30, 2022

BOH Disposables for Increased Hygiene and Retention. Proper products will therefore help with hiring and increase retention as staff realize that operators are taking all the measures required to keep them safe. Having a reliable supplier is vital for every restaurant operating in these uncertain times.

Supplies 148

Supplies Food Supply Compost Back of House 148

Sling

MAY 9, 2023

Efficient and effective restaurant operations don’t just happen. In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. Table of contents What is restaurant operations? They take purposeful planning and work to build and maintain.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

7 Shifts

NOVEMBER 16, 2021

Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers. Veteran servers may resent sharing tips with rookies—but those new hires may appreciate the wage security that comes with communal tipping and be inclined to stick around longer.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Expanding your employees’ skill set and experience will also foster loyalty and improve their work, allowing you to hire less – but more qualified – staff. Is it fair towards customers? Know Your Product Costs.

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Expanding your employees’ skill set and experience will also foster loyalty and improve their work, allowing you to hire less – but more qualified – staff. Is it fair towards customers? Know Your Product Costs.

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

Lavu

NOVEMBER 8, 2019

Even if you hire outside accountancy assistance, it’s wise to have a strong understanding of the basic accounting practices for restaurants. Operational expenses – These are costs related to the support and organization of a business on an everyday premise. 5 Concepts of Restaurant Accounting. Unavoidable Restaurant Expenses.

Management 101

Management Management Food Truck Cash Management 101

Next Restaurants

DECEMBER 18, 2020

In fact, “When searching for kitchen staff, only 30% of operators say they prefer someone from culinary school, while 95% indicate that BoH (Back of House) experience does impact their decision.” Better yet, getting involved in these careers doesn’t always require a specialized culinary education to be successful, either.

Education 108

Education BOH Food Truck Customer Service 108