7 Shifts

NOVEMBER 14, 2024

From onboarding new hires to upskilling existing staff, a comprehensive training program can improve customer service, boost efficiency, and foster a positive work culture. Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

7 Shifts

SEPTEMBER 19, 2019

Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. Review labor and sales reports on your POS.

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

FEBRUARY 21, 2023

When staff are unhappy, you lose more than just the cost of hiring and training. Use this in combination with your POS sales data to identify your best employees based on stats as well as intuition. BOH help them sweep and mop. He hired them on the spot, and they've grown within the company since. Shared responsibilities.

Front of House 381

Front of House Social Media Back of House Sports 381

7 Shifts

AUGUST 5, 2021

It seems you're always either understaffed or overstaffed, either FOH or BOH , at the worst times. Check your sales reports from your point of sale (POS) to see when your restaurant is at its busiest. If you hired two new servers last week, would you want both of them working during the same Friday evening shift?

Front of House 370

Front of House Restaurant Law Employee Relations Point of Sale 370

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. If you can unify your FOH and BOH data, you can contribute to a healthier restaurant profitability in the long-term.

BOH 78

BOH FOH Back of House Point of Sale 78

7 Shifts

DECEMBER 18, 2023

It also gets rid of those frustrating sticky notes all over your POS. Payroll automation Using payroll software is a great alternative to hiring a payroll specialist or agency. It integrates with your POS system and other restaurant tools to keep track of your stock and let you know when you’re running low.

Management 195

Management Management Email Marketing Point of Sale 195

7 Shifts

AUGUST 22, 2024

And if you want to start a virtual restaurant from scratch, you don’t need to hire (or schedule) any wait staff at all. So let's say there is more than a snowball’s chance in BOH that services like Uber Eats, GrubHub and Postmates are onto something. Maybe starting a delivery only restaurant model seems like a good idea to you.

Online Ordering 370

Online Ordering Customer Service Delivery Food Order 370

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Making Your Food Service Resume Stand Out.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

NOVEMBER 16, 2021

Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers. Veteran servers may resent sharing tips with rookies—but those new hires may appreciate the wage security that comes with communal tipping and be inclined to stick around longer.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Lavu

MARCH 13, 2020

Update to Mobile POS System. The benefit of a mobile POS system is the freedom of mobility it gives your serving staff. For all restaurants, having a mobile POS takes the pressure off your staff. Above all, the mobile POS systems give servers a chance to breathe. Streamline BOH and FOH Communications.

Mobile Ordering 78

Mobile Ordering FOH BOH Front of House 78

Lavu

NOVEMBER 8, 2019

Even if you hire outside accountancy assistance, it’s wise to have a strong understanding of the basic accounting practices for restaurants. If you have a restaurant POS , you already have a healthy support system that you should be utilizing. 5 Concepts of Restaurant Accounting. Unavoidable Restaurant Expenses. Commissions.

Management 101

Management Management Food Truck Cash Management 101

Restaurant365

MAY 3, 2022

Driven by the hiring crisis, many restaurant groups are trying to woo employees with higher wages and benefits for hourly employees – both mostly unheard of prior to the pandemic. This creates an even greater challenge for employee hiring and retention because restaurants are no longer simply competing with other restaurants for staff.

FOH 78

FOH Employee Relations BOH Tip Distribution 78

Modern Restaurant Management

DECEMBER 31, 2019

The ongoing labor shortage is leaving employers struggling to hire and maintain employees while also being pressured to increase wages. A perfect storm is gathering which demands that, to make good on the promise of POS to improve both the customer experience and in-store operations, we must in fact embrace a “less-is-more paradigm."

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Restaurant365

FEBRUARY 4, 2021

This includes your fully burdened labor restaurant cost (wages, payroll taxes, and benefits for that time period) divided by your revenue (the sales before taxes or other deductions) pulled from your point of sale (POS) system. Hire the Right Employees. Finally, to cut down on the cost of a high turnover, evaluate your hiring process.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

Lavu

JANUARY 21, 2020

You can also use a tool like Sourcery to derive and process data from your POS system. Both your front of the house (FOH) and back of the house (BOH) transactions are recorded simultaneously. In standard accounting practices, you are required to reconcile your POS data and manually post it to General Ledger.

Audits 78

Audits Back of House Front of House Point of Sale 78

Modern Restaurant Management

APRIL 2, 2020

If an establishment needs additional staff to operate efficiently, they’re able to hire help via Qwick. is offering the Paytronix self-service online ordering solution to customers of the Toast POS system with no monthly fee for six months. It is applicable only to new merchants running the Toast POS.

Employee Relations 206

Employee Relations Healthcare Online Ordering Customer Service 206

Lavu

JANUARY 21, 2020

Hire a Professional Specializing in Restaurant Accounting. For an effective accounting process, you need to hire the right accountant for your restaurant business. This allows you to process, extract, and transfer data between the accounting system and your restaurant POS system. . Install a Good Restaurant POS System.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

Restaurant365

JULY 8, 2021

Hire to Meet Pent-up Demand for On-premise Dining. If you are successful at attracting customers back to your dining room, you need to have the right FOH and BOH team to support increased sales levels. If you are significantly scaling up on-premise dining, hiring is a priority. Track Your Labor Costs.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Sling

MAY 9, 2023

On the digital side of things, RO security may involve installing firewalls and password protection on POS stations and other computers to prevent unauthorized individuals from gaining access to proprietary data. Doing so can help improve the efficiency and effectiveness of both your back-of-house ( BOH ) and front-of-house (FOH) teams.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Restaurant365

APRIL 19, 2022

This includes your fully burdened labor restaurant cost (wages, payroll taxes, and benefits for that time period) divided by your revenue (the sales before taxes or other deductions) pulled from your point of sale (POS) system. With information from your POS system, you can track time for staff alongside sales reports.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

The Restaurant Times

DECEMBER 26, 2020

Use a robust POS system that comes with integrated inventory management and anti-theft features that keep a complete check on all business transactions and inventory transactions. Monitor the time taken to accept, prepare, and serve menu items with the Kitchen Display System and POS reports. How To Avoid. Poor Staff Management.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Touch Bistro

APRIL 7, 2021

Not only is it more expensive to hire new staff than to retain existing employees, but high turnover can also impact day-to-day workplace performance. Perhaps the most obvious impact of a high restaurant turnover rate is the cost of hiring new employees. Redefine your hiring strategy. It’s Expensive.

Employee Relations 52

Employee Relations Hiring Seasonal Menu POS 52

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Whether you are looking for effective inventory management software or just a POS system for your business, restaurant management software is something you cannot afford to miss.

Management 78

Management Management Cash Management Mobile Ordering 78

The Restaurant Times

NOVEMBER 19, 2021

Streamlined FOH And BOH Operations . When it comes to hiring your staff, it is quite simple but keeping good employees is the difficult part. The costs of hiring, training, and retaining their replacements are astronomically high. Here is how automation can solve the restaurant staff shortage problem. .

Customer Experience 52

Customer Experience Customer Service Fast Casual Food Order 52

SpotOn

SEPTEMBER 4, 2024

" Back-of-house The back-of-house, or BOH, refers to kitchen and all the restaurant operations guests cannot see. " When a server enters a food order in the point-of-sale system or handheld POS , they fire a dish. " FNG FNG is playful restaurant slang that refers to the new hire. Example: "Fire French onion soup!

Front of House 52

Front of House Back of House Reference Fast Casual 52

Apicbase

JANUARY 13, 2023

A large percentage of these investments are driven by food service industry startups that help businesses streamline BoH operations to reduce food waste. From kitchen displays and online ordering systems to full-fledged BoH management software integrations, operators have invested heavily in curbing labour shortages and cutting costs.

2023 52

2023 Operations Management Management 52

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Operators are getting used to the idea that restaurant technology goes beyond delivery apps and POS, and that new tools help increase profits. Toast , 2023) POS systems remain central to restaurants.

2024 52

2024 Operations 2023 Loyalty Program 52

7 Shifts

MAY 11, 2020

Restart your POS subscription Reactivate your 7shifts account Reactivate your payroll system Reactivate your guest management or reservation systems Reactivate your music system 4. If you integrate your POS with 7shifts, you can get a closer look at your projected sales costs with the labor budget tool as you build out your schedule.

BOH 368

BOH Food Safety FOH Equipment 368

Apicbase

JUNE 16, 2023

You can collect this data through various channels, including point-of-sale (POS) systems, accounting software, customer feedback surveys, and social media reviews. You can use your point of sale (POS) system to track sales data automatically. Remember, data is only as good as what you do with it. A weekly or monthly count is the rule.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

7 Shifts

AUGUST 5, 2020

Will you hire in-house drivers, use third party drivers, or cross train your front-of-house (FOH) staff to double as drivers ? Here are tips for managing food and packaging inventory: Food inventory Use your POS or an inventory management tool to keep track of what you have and what you use over any given week.

Delivery 341

Delivery Food Email Marketing Front of House 341

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. Why reinvent the wheel every time a new hire joins your team when you can formalize the process? Your New Hire Checklist for Restaurant Employees. Get Your Employee Handbook Template. Download Now.

Hiring 52

Hiring Employee Relations FOH BOH 52