7 Shifts

NOVEMBER 12, 2020

Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system. Your back-of-house (BOH) team should also have some basic customer service training. Learning general guidelines and procedures. Who created it?

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

AUGUST 21, 2024

Keeping your office door open is the fastest way to get information about what’s going on at your restaurant. When your team doesn’t have to think about how to communicate, they can more easily share and receive information. Reinforcement makes communication crystal clear and makes it easy for everyone to access pertinent information.

Communication 370

Communication Front of House Back of House Mobile Ordering 370

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software. is possible with a great POS.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

APRIL 2, 2020

One of the ways they are doing this is by providing information and insights to make it easier for them to find new ways of conducting business. The site will be continually updated to provide Southern Glazer’s customers with a one-stop-shop for the latest information as the COVID-19 pandemic continues to evolve.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

MARCH 25, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff.

Management 221

Management Management BOH Front of House 221

7 Shifts

SEPTEMBER 19, 2019

You'll need to be tech-savvy with using POS hardware, scheduling tools , and other operational software. For more information on food cost and how to control it, read Restaurant Food Cost: Master Operational Risk Today. Review labor and sales reports on your POS. Remaining educated: Managing a restaurant involves constant work.

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

MAY 31, 2021

For example, during the 3-5 pm time frame, cleanup might include a thorough cleaning of kitchen areas by the BOH team and a floor sweeping and sanitization of tables in the front of the house. What about when the server enters the wrong order in the POS and doesn't realize it until they get to the table?

Operations 363

Operations Inventory Hiring Customer Service 363

Rocket Fuel

NOVEMBER 19, 2024

From information in delivery service provider portals such as DoorDash, Uber Eats and Grubhub to BOH operations and store sales figures tracked via POS systems, the data generated by everyday business operations is highly valuable but complex. For restaurants, that means harvesting information from internal and external sources.

Operations 52

Operations BOH Franchise Franchising 52

Rocket Fuel

DECEMBER 12, 2024

In any industry, information is power. Invest in ongoing training to ensure BOH and POS transaction inputs are correct and that mistakes, such as using the wrong type of void or comp, arent accidentally skewing your transaction data. But simply gathering data points isnt enough. Adjust regularly.

Point of Sale 52

Point of Sale BOH Inventory POS 52

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. If you can unify your FOH and BOH data, you can contribute to a healthier restaurant profitability in the long-term.

BOH 78

BOH FOH Back of House Point of Sale 78

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. This keeps information from getting lost in the text and email shuffle. It also gets rid of those frustrating sticky notes all over your POS. Management log books also cut down on confusion.

Management 195

Management Management Email Marketing Point of Sale 195

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. A kitchen display system makes it easy for staff members in the FOH to communicate with staff in the BOH, and vice versa. Efficiency.

BOH 112

BOH FOH Front of House Back of House 112

Modern Restaurant Management

DECEMBER 28, 2020

Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS. such as using mobile messaging to keep customers informed while their food is being prepared and provide a mechanism for informing restaurants when they have arrived to pick up their order.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

DECEMBER 31, 2019

A perfect storm is gathering which demands that, to make good on the promise of POS to improve both the customer experience and in-store operations, we must in fact embrace a “less-is-more paradigm." Restaurant managers and employees now spend on average 46 hours/week managing a POS. It should be four.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

7 Shifts

AUGUST 22, 2024

So let's say there is more than a snowball’s chance in BOH that services like Uber Eats, GrubHub and Postmates are onto something. If it does, it pays to be informed, and to weigh the potential benefits against the potential challenges. Maybe starting a delivery only restaurant model seems like a good idea to you.

Online Ordering 370

Online Ordering Customer Service Delivery Food Order 370

Apicbase

MARCH 28, 2024

The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations.

Back of House 52

Back of House FOH BOH Front of House 52

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Making Your Food Service Resume Stand Out.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Qu

OCTOBER 17, 2024

Armed with the right information at your fingertips, you can dynamically adjust ready times, turning a static promise into a responsive solution that adapts to real-time conditions. This cohesive view not only helps staff manage their responsibilities more efficiently but also alleviates the stress of juggling multiple information sources.

Food Order 52

Food Order Waste Technology BOH 52

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

The Restaurant Times

SEPTEMBER 30, 2021

A contemporary restaurant management software contains data security measures to secure sensitive business information, streamlines your internal operations, links all of the people that make your restaurant work successfully, and keeps track of sales, labor, and inventory data effortlessly. Keep track of cash in and out .

Management 98

Management Management Cash Management Mobile Ordering 98

Chowly

JULY 11, 2024

Additionally, ensuring that all orders from these platforms integrate seamlessly into the restaurant’s Point of Sale (POS) System and Back of House (BOH) Platform is crucial for efficient operations but can be time-consuming and technically challenging.

Operations 105

Operations BOH Customer Service Customer Experience 105

Qu

NOVEMBER 25, 2024

Armed with the right information at your fingertips, you can dynamically adjust ready times, turning a static promise into a responsive solution that adapts to real-time conditions. This cohesive view not only helps staff manage their responsibilities more efficiently but also alleviates the stress of juggling multiple information sources.

Food Order 52

Food Order Waste Technology BOH 52

Lavu

MARCH 13, 2020

Update to Mobile POS System. The benefit of a mobile POS system is the freedom of mobility it gives your serving staff. For all restaurants, having a mobile POS takes the pressure off your staff. Above all, the mobile POS systems give servers a chance to breathe. Streamline BOH and FOH Communications.

Mobile Ordering 78

Mobile Ordering FOH BOH Front of House 78

7 Shifts

JULY 25, 2024

Research and compare different online ordering platforms and other point-of-sale (POS) systems like Toast, TouchBistro, and Square. “Highly interested customers want access to in-depth information,” he notes. This software helps you assign FOH and BOH staff as well as monitor events to keep everyone on track.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Apicbase

SEPTEMBER 16, 2022

Today, restaurant operators and F&B managers like you have access to many reports, primarily thanks to advanced POS systems. Problems like knowing the what but not the why behind it; non-existent or limited back-of-house visibility; and essential information buried under a mountain of trivia. What is restaurant analytics?

POS 52

POS Operations Back of House FOH 52

Lavu

NOVEMBER 8, 2019

If you have a restaurant POS , you already have a healthy support system that you should be utilizing. There are new software solutions designed to help restaurants specifically, and if they integrate with your POS, you’ll be able to analyze your accounts better than ever before. 5 Concepts of Restaurant Accounting.

Management 101

Management Management Food Truck Cash Management 101

Lavu

JANUARY 21, 2020

Even if you have a professional accountant, you still need to ensure the accuracy of the record and accessibility of such information at any time. You can also use a tool like Sourcery to derive and process data from your POS system. With all the factors that go into consideration, doing your accounts can be overwhelming.

Audits 78

Audits Back of House Point of Sale Front of House 78

Apicbase

MARCH 3, 2023

POS integration is essential. Although the point-of-sale system (POS) remains the technological heart of restaurants, numerous technologies run behind the scenes these days. Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems.

Point of Sale 52

Point of Sale POS Management Management 52

Restaurant365

FEBRUARY 4, 2021

This includes your fully burdened labor restaurant cost (wages, payroll taxes, and benefits for that time period) divided by your revenue (the sales before taxes or other deductions) pulled from your point of sale (POS) system. Leverage this information by scheduling the different areas of your restaurant separately.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Restaurant365

APRIL 30, 2021

An accurate recipe cost informs nearly every element of your food costs, and it can also help you optimize your profit margin on all menu items. Recipe costing can inform everything from determining your restaurant food costs to the menu updates that impact profitability. You need numbers and data to fuel your decisions.

Inventory 78

Inventory Seasonal Menu Waste Point of Sale 78

Lavu

JANUARY 21, 2020

This allows you to process, extract, and transfer data between the accounting system and your restaurant POS system. . Install a Good Restaurant POS System. A good point of sale (POS) system is critical to restaurant accounting. When looking for a restaurant POS system, go for the one that helps you maintain your accounts.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

Restaurant365

MAY 3, 2022

Similarly, by training new FOH employees in all FOH roles and all new BOH employees in all BOH roles when they first join the company helps them develop an understanding of how the restaurant functions. Leverage scheduling software and sales data to create more informed future schedules can help prevent over or under scheduling.

FOH 78

FOH Employee Relations BOH Tip Distribution 78

Sling

MAY 9, 2023

But as businesses go online, a good security program will also address (and help prevent) the theft of valuable digital information from restaurant computers. Doing so can help improve the efficiency and effectiveness of both your back-of-house ( BOH ) and front-of-house (FOH) teams. wine, spirits, caviar, etc.) and storage spaces.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Deliverect

JUNE 30, 2020

In addition, customers can inform you in advance about any food allergies they may have, or whether there is a birthday boy or girl in the group. This gives you the opportunity to keep them informed about your latest creations or interesting promotions. One piece of crucial information is missing in the above list, namely the recipes.

Food 94

Food Online Ordering Cash Management Waste 94

Restaurant365

JUNE 22, 2021

While the focus for food waste reduction usually lies with the back of house (BOH), a significant amount of food waste can also come from front of house (FOH) errors. When a server misunderstands a guest, or accidentally miskeys a dish into the point of sale (POS) system, order errors can result in food waste. Server errors?

Compost 88

Compost Food Waste Front of House 88

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Whether you are looking for effective inventory management software or just a POS system for your business, restaurant management software is something you cannot afford to miss.

Management 78

Management Management Cash Management Mobile Ordering 78

Restaurant365

APRIL 19, 2022

This includes your fully burdened labor restaurant cost (wages, payroll taxes, and benefits for that time period) divided by your revenue (the sales before taxes or other deductions) pulled from your point of sale (POS) system. With information from your POS system, you can track time for staff alongside sales reports.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78