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These changes have challenged operators to adapt, but they’ve also reinforced the resilience and innovation that define the hospitality industry. For hiring platforms like foh&boh, the name of the game was volume, volume, volume. Innovate or die was the new mantra.
Additionally, they are rejiggering the flow and layout of the BOH to serve more drive thru orders, as well as reducing some dining area to add dedicated space where customers or delivery drivers can pick up orders. And robots are being seen in more places, both for delivery and in the BOH, while kiosks augment FOH.
Technology innovations offer the potential to bridge the gap between the need to keep their business running and deliver quality products and experiences to their guests. The labor crisis has not been limited to just FOH or BOH operations staff.
These spaces are only used to prepare food for off-premises consumption; there is no dining room, curbside pickup or drive thru, which means operators can get by on skeleton back-of-house (BOH) crews. As the demand for off-premises dining continues to proliferate, expect to see even more innovation and key players hop on board.
Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS. Matt Eisenacher, VP of Brand Strategy and Innovation, First Watch. Now, more than ever, innovation will be key for restaurant operators to succeed. Jerry Abiog, Co-Founder/CMO Standard Insights.
This helps prevent stockouts, which are frustrating for customers and BOH and can hurt your restaurant’s bottom line. Opportunities for creativity and innovation To stay relevant in a competitive restaurant market, you’ll need to keep innovating. Additionally, inventory management tools can help you prevent unnecessary waste.
For example, during the 3-5 pm time frame, cleanup might include a thorough cleaning of kitchen areas by the BOH team and a floor sweeping and sanitization of tables in the front of the house. Restaurants continue to benefit from innovative technology built specifically for the industry. Use Restaurant Technology.
You don’t have to look hard to see that the city is a beehive of innovation, where constituents new and old are collaborating to usher in a brighter future. But Baltimoreans persist. And I’ve been able to appreciate how deeply this intentionally inclusive attitude has been permeating the city’s restaurant scene with each return trip.
TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. Examples of kitchen display systems Toast : Paired with the company’s POS, this accompanying KDS integrates your BOH and FOH seamlessly. Square: Widely used in small retail, Square offers a restaurant-specific POS as well.
Innovating: Identify issues in your restaurant—whether inventory or systems-related— and be willing to create solutions and processes to improve efficiency. For a deep dive on how to improve the BOH work environment, read 7 Kitchen Management Tips to Guarantee Back of House Serenity. Help employees achieve a work-life balance.
At Capriotti’s we are on a continuous and ever accelerating path toward innovation while building on our unique heritage. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery. Historical and predictive Sales data.
In an interview with Restaurant Business Jason Rusk, Red Robin’s VP of business innovation says the Red Robin Express experiment is looking to tackle the biggest challenge in making virtual restaurants work: volume. “As The same study found that 43% of consumers who ordered food for delivery say it replaced a dine-in meal at a restaurant.
With innovations outside of BOH kitchen operations, new kiosk-style robotics are popping up everywhere, is tech able to preserve quality and experience? FoodTech21 Virtual Events showcase the thought leaders, brands, and innovators that will be leading the next foodservice revolution.
2019 brought a rapid increase of dairy-free and vegan options for consumers in restaurants including ice cream, cheese, chicken, beef and continued innovations for fish, lamb and milk. People don't want to have their credit card go out of sight and into the BOH where people are doing god knows what with it. Nothing wrong with that.
This “smart” technology integrates with back of house (BOH) systems to help cut costs and minimize overproduction, while supporting sustainable practices that resonate with today’s environmentally-conscious guests. As a result, you’ll improve speed of service and significantly reduce food waste by preventing over-preparation.
This helps prevent stockouts, which are frustrating for customers and BOH and can hurt your restaurant’s bottom line. Opportunities for creativity and innovation To stay relevant in a competitive restaurant market, you’ll need to keep innovating. Additionally, inventory management tools can help you prevent unnecessary waste.
However, with innovative solutions now available, businesses can actively monitor and verify that employees are washing their hands effectively and consistently. PathSpot’s flagship product the HandScanner provides BOH staff with a way to check for invisible contaminants on their hands in less than two seconds.
They will: Learn the secret sauce of attracting and retaining top talent from fast growth brands like CAVA during the Innovation Hub Sessions. Is this the year you’ll be investing in FOH or BOH technology? Attendees won’t just hear the latest in food and technology from exhibitors. And let’s face it — you get to sleep at night!
This “smart” technology integrates with back of house (BOH) systems to help cut costs and minimize overproduction, while supporting sustainable practices that resonate with today’s environmentally-conscious guests. As a result, you’ll improve speed of service and significantly reduce food waste by preventing over-preparation.
In fact, “When searching for kitchen staff, only 30% of operators say they prefer someone from culinary school, while 95% indicate that BoH (Back of House) experience does impact their decision.” Better yet, by cross-training those interested , you’re also improving the skills that will allow them to move up the BoH ladder in the long-term.
Technology improves back-of-house (BOH) operations by bringing efficiency, accuracy, and streamlined processes. This blog will explore the details of the tech tools and technologies used in the restaurant’s BOH. Let’s see how these innovations change the industry, help manage costs, and offer real-time insights.
Restaurant operations, as we know them, are being totally upended by innovation and technology and when used correctly, restaurant management software is a sure-fire approach to assure a restaurant’s success. . A centralised digital ordering system is known as a KDS.
Oil maintenance – Train dedicated BOH staff in oil maintenance and safety. It will likely take 3-4 years until a mix of cooking oil substitutes, changes in eating habits and technological innovations, like air fryers, relieve some of the demand on cooking oil. The price increase balances out with fewer oil changes.
While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff.
They will: Learn the secret sauce of attracting and retaining top talent from fast-growth brands like CAVA during the Innovation Hub Sessions. Is this the year you’ll be investing in FOH or BOH technology? Attendees won’t just hear the latest in food and technology from exhibitors. And let’s face it — you get to sleep at night!
Consumers are ready to return to restaurants, and companies are innovating with new business models and new locations. Applying tools like smart employee scheduling based on SPLH percentage goals to your management, FOH, and BOH teams individually helps you optimize each part of your labor cost. Familiarize Yourself with Labor Laws.
Back of house (BOH) operations are complex and have many moving parts. Let’s examine how centralising your restaurant data using BOH management software saves time, reduces costs, and improves restaurant profit margins. The link between the POS system and BOH technology is a vital part of successful restaurant automation.
Restaurants face safety challenges in their back-of-house (BOH) areas, including kitchens, refrigerators, and freezers. Book a demo today to explore how our innovative solutions can elevate food safety, streamline operations, and optimize costs while keeping your patrons happy, safe, and loyal to your restaurant.
" – Connor Perry, Tuscano's Italian Kitchen, Monroe, WA "SpotOn is the first POS/BOH Management/Scheduling system that works seamlessly with our business model. Reviewers highlight its insightful reporting, payroll integration, innovative platform, and transparent pricing. " Brandy R., It just works.
The advent of cloud-based POS systems that use APIs to handle transactions guarantees also contributes to time savings because local storage systems no longer require standalone BOH systems. For this and the above-mentioned reasons, it is worth considering APIs as game-changer innovations within the restaurant industry.
This “smart” technology integrates with back of house (BOH) systems to help cut costs and minimize overproduction, while supporting sustainable practices that resonate with today’s environmentally-conscious guests. As a result, you’ll improve speed of service and significantly reduce food waste by preventing over-preparation.
The past year brought new restaurant technology, limitless LTOs, spicy celebrity collaborations, and innovation beyond our imaginations! Kiosks not only free up their staff to focus on BOH operations and the drive-thru, boosting productivity, but they also increase order sizes. Here are our top five QSR industry trends from 2022: 5.
In food service and hospitality, paying attention to BOH hygiene protocols will increase the risk of illnesses among customers and employees. Continuously integrating training and leveraging innovative digital technologies ensures that your team stays attentive and committed to maintaining a clean and safe environment.
A large percentage of these investments are driven by food service industry startups that help businesses streamline BoH operations to reduce food waste. From kitchen displays and online ordering systems to full-fledged BoH management software integrations, operators have invested heavily in curbing labour shortages and cutting costs.
Streamlined FOH And BOH Operations . Restaurants would do well to start preparing now, as highly integrated systems will likely be at the forefront of business innovation within a year. Here is how automation can solve the restaurant staff shortage problem. . 4 Ways Automation Solves Restaurant Staff Shortage Problems.
Irfan Kuci is the Director of Business Development at Focus Hospitality Consulting (FHC), a growing consulting firm based in Dubai with expertise in Back of House (BOH) design, MEP design, interior design, F&B concept creation, project management, franchising as well as hotel/restaurant operational assessments.
Smart ordering – innovative procurement tools offer suggestions based on sales data and reduce the time your managers and chefs spend on tedious tasks. The right BOH system allows you to integrate all of your tech elements and make sure they talk to each other effectively to save time and avoid costly errors.
You can put these resources to good use by investing in essential assets that will help set you up for success , like staff training, restaurant tech solutions, and product innovation. #5 Firstly, ghost kitchens typically leverage innovative technologies to produce highly consistent food quickly. Add Automation To Vital Workflows.
While smaller companies with hands-on founders may not require these advanced features, larger organisations particularly value the stable and innovative capabilities Apicbase provides. It is a popular choice for BOH management, mainly for companies in the US.
Their innovative ideas might give your business the competitive edge you need to maintain healthy growth. In addition, it will ensure BOH and FOH efficiency (and consistency) for years to come. Additionally, provide franchisees with all the resources and information to thrive. Leverage Technology To Overcome Operational Pitfalls.
Selecting the right tech will ensure BOH and FOH efficiency for years to come, but it will also help your business scale faster and more efficiently. Other valuable features of innovative restaurant management solutions include centralised HACCP task management that helps you monitor food safety procedures in one workflow.
Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position. This simplification is freeing up resources for growth and accelerating access to richer data insights — critical for both operational efficiency and AI-powered innovation.
We're already seeing lots of innovation. There is still a lot of scope for innovation not only in the areas of hospitality and customer relations but also in the way we cook. It would be interesting to see young minds coming up with innovations that change the face of the food indust. Here are their insights.
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