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How do you maintain smooth communication between FOH and BOH staff? Becoming a restaurant manager entails leadership and communication skills. This question also gauges a potential manager’s leadership and communication skills. How do you maintain smooth communication between FOH and BOH staff?
Food industry managers should maintain regular check-ins with their FOH and BOH team members, providing constructive feedback and actively listening to employees' concerns. This sets a positive example for the FOH and BOH alike. Leadership is not just about managing tasks; it's about inspiring and uplifting those around them.
Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use. In fact, 80% of learning and development leaders say management and leadership skills are their top training priorities.
There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant.
Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. If you can unify your FOH and BOH data, you can contribute to a healthier restaurant profitability in the long-term.
Download: Free Restaurant Server Checklist Template Restaurant server closing checklist template Shift closing is where a restaurant manager’s leadership and overall teamwork really come into play. Keeping open communication with your team builds trust and improves your leadership qualities. Download it for free now.
TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. Examples of kitchen display systems Toast : Paired with the company’s POS, this accompanying KDS integrates your BOH and FOH seamlessly. Meet with leadership or management to get their take.
LeadershipLeadership is more than making decisions and giving directives. Depending on the type and size of restaurant you manage, you could be responsible for staff schedules, payroll, FOH and/or BOH inventory, and even menu planning. Let’s review what those are.
Improve the BOH Work Environment Because kitchens have a reputation of being extremely grueling work environments—with stress and conflict common—it's vital to include a tactic devoted entirely to improving the BOH work environment. Help employees achieve a work-life balance.
Piper admits that it's harder to hire for skilled positions, like management and BOH. Make compensation clear Since Roots' leadership team realizes that some people are happy to stay where they are, their compensation structure recognizes tenure. They want employees who can make an impact on the team and the brand.
Take care of your BOH. Destination Unknown Restaurants makes an effort to pay the BOH as much as they can, and they're in the process of figuring out how to get the entirety of their team on salary. Since Michigan allows tip sharing (excluding salaried managers), Miss Kim starts both FOH and BOH staff at the same wage.
While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff.
In order to compete, restaurant brands need to be equipped with the leadership and capabilities necessary to adapt to the latest tech trends. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery.
The 70% BOH food preparation process gets near 100% of the catering service providers focus with no resources directly allocated to and accountable for the last 30% food presentation in dining rooms, every day, every service period - the customer moment of truth.
Focus on working on your people skills, the way you communicate, and your leadership style. Doing so can help improve the efficiency and effectiveness of both your back-of-house ( BOH ) and front-of-house (FOH) teams. Then, reach out to your staff, get to know them on a personal level, and create a positive company culture.
Here are 10 steps to making the shift not only into management, but into leadership. This key component alone will rocket you towards leadership because it builds trust with your team when you do exactly what you say. Stepping up to leadership means also taking steps to make sure you are organized, on track, and on schedule.
” – Bruce Boches, Prep Cook and BOH Trainer, City Works. Leadership and career development is an important part of our company culture. I get to see other parts of the country and pass on my knowledge. “My favorite part [of working here] is the staff. We take care of one another in certain times of need.
June 2020 Front Of House (FOH) Vs. Back Of House (BOH): What’s The Difference? April 2021 Flextime: What Is It And Should Your Company Use It? July 2020 How To Create An Effective Project Management Plan July 2020 Work-Life Balance in Our Crazy Busy World June 2020 Keeping Up the Communication June 2020 How Do Employee Benefits Work? |
Back of House (BoH) – Streamline operations with Crunchtime, QSROnline, and Buyers Edge. Our latest certifications span the full spectrum of restaurant technology needs: Analytics – Transform your data into actionable insights with South Shore Analytics and Signalflare.
For hiring platforms like foh&boh, the name of the game was volume, volume, volume. Corporate leadership approached this issue with the same urgency. Restaurants have woven their brand values throughout the employee experience, creating authentic communities that extend from the BOH to the customer.
In food service and hospitality, paying attention to BOH hygiene protocols will increase the risk of illnesses among customers and employees. Leading by Example: Management’s Role in Fostering a Clean Culture Demonstrating leadership through personal example is crucial for management to cultivate a clean culture within an organization.
" – Connor Perry, Tuscano's Italian Kitchen, Monroe, WA "SpotOn is the first POS/BOH Management/Scheduling system that works seamlessly with our business model. SpotOn support is always available, and when they say they will call you back, they actually do."
Hiring a great kitchen manager can transform your BOH operations with outstanding culinary and leadership skills. Let’s dive into our list of essential questions to ask kitchen manager candidates so you can find the best person who’ll make your BOH more productive and efficient. But how do you find the right person?
"As an owner, you are responsible for your livelihood, the livelihood of others, and it is a crash course in leadership in an area that we are still learning as well." The chef was patient with me (for the most part) and patient with the rest of the crew, both FOH and BOH. 9 Park and other established Boston restaurants.”
And how many of those women work in the FOH rather than the BOH? At Hopdoddy, they use an open kitchen concept so that the FOH and BOH are more integrated. Put women in leadership roles. One of the main reasons was the management thought they had lower leadership potential. Provide equal opportunities.
Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position. To improve retention, operators are focused on technology that delivers structured onboarding programs, leadership development, and real-time feedback tools.
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