BOH Loyalty Program Merchandise 
7 Shifts
JULY 25, 2024
Branded merchandise Selling branded merchandise lets you generate additional income while promoting your restaurant. Eater points out the “pics or it didn’t happen” mentality as one reason branded merchandise has become popular among restaurants.
Apicbase
OCTOBER 14, 2022
This number reflects the unit’s total food, beverage, and merchandise sales through all the different revenue streams. Create an upselling program. For example, restaurant management platforms can significantly reduce human effort by automating BOH and FOH flows, thereby helping you to keep the labour cost in check.
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Modern Restaurant Management
AUGUST 19, 2020
The ability to mine customer data and distill insights that drive loyalty, and perhaps more importantly trust, will become necessary as we emerge from the pandemic. There are a number of technologies that can be deployed to address both areas and can be integrated into existing loyalty programs.
Apicbase
JUNE 16, 2023
To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house). If your goal is to develop brand loyalty, you can measure Customer Retention Rate and Average Rating Score per Customer.
Modern Restaurant Management
APRIL 1, 2025
Nearly half (47 percent) of diners say they engage with loyalty programs at least once a week, up significantly from just 34 percent in 2023. Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position.
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