BOH Loyalty Program Recruiting 
Modern Restaurant Management
FEBRUARY 15, 2022
Because of the native integration with their loyalty program, Tocaya’s digital tableside capabilities ensure customer data is captured while customer patronage is rewarded with progress toward their loyalty account. Integrating loyalty program or CRM so guests are incentivized to seek out and use these channels.
Modern Restaurant Management
FEBRUARY 18, 2020
We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. This is already creating major shifts in customer discovery, loyalty, and relationship. Reduce theft.
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Apicbase
FEBRUARY 29, 2024
85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Square , 2024) After recruiting and retaining staff, increasing sales volume is the second most expected challenge in 2024 (23.75% of respondents). million tons in 2020 and 12 million tons in 2021.
Sling
AUGUST 9, 2023
A Guide for Managers March 2023 12 Best Restaurant Schedule Software Programs for Small Businesses March 2023 11 Expert Tips for Handling Scheduling Conflicts March 2023 Exempt Vs. Non-Exempt Employees: What’s The Difference? June 2020 Front Of House (FOH) Vs. Back Of House (BOH): What’s The Difference?
Apicbase
JUNE 16, 2023
To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house). Employee turnover is a significant expense for a business regarding recruitment, training, and lost productivity.
Modern Restaurant Management
DECEMBER 28, 2020
And while they have little choice but to embrace third-party delivery services, doing so puts another brand in control of their customer and risks eroding customer loyalty. With leaner teams in place this year, restaurants have taken to automation and supplementary technology in all areas from FOH to BOH and everywhere in between.
Modern Restaurant Management
APRIL 1, 2025
Nearly half (47 percent) of diners say they engage with loyalty programs at least once a week, up significantly from just 34 percent in 2023. Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position. In fact, speed in hiring is now a key competitive advantage.
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