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Here’s an example of an onboarding overview: Day One Orientation: Learning about the restaurant’s culture and history, meeting coworkers, and receiving a uniform. It’s important to train all newcomers on your service standards to make sure they’re giving guests a uniform experience.
While a delicious menu and an inviting ambiance are critical components of a restaurant’s success, staff are the lifeblood of a restaurant. Alternatively, you can have separate competitions for front-of-house (FOH) and back-of-house (BOH) staff to make the competition more equitable. How can you afford bonuses?
Designate a single employee per shift—ideally with a clearly identifiable uniform or badge for customers to recognize—to oversee safety and sanitation measures.”. We will also be streamlining our menu and reevaluating the way we’re scheduling/staffing.”. We can apply it to get the numbers up.”.
Increasing wages, gradually introducing automatic gratuity, sharing the tip pool with back-of-the-house (BOH) employees, improving the working conditions, investing in cross-training, and reducing staff are all good solutions. There are two ways: Sharing the tip pool with BOH Auto gratuity Before you blow a gasket, consider the following.
With 96% of restaurants planning to expand , operators are looking for the best software to manage BOH operations like inventory, recipes, production, and scheduling. Menu optimisation Effective menu creation and optimisation start with robust recipe management. Apicbase is the backbone of your kitchens. Book a Demo
Back of house (BOH) operations are complex and have many moving parts. Let’s examine how centralising your restaurant data using BOH management software saves time, reduces costs, and improves restaurant profit margins. Menu engineering Enhance profits with menu engineering software.
Here’s an overview of the process: Complete all necessary paperwork Set up direct deposit Communicate restaurant guidelines and policies Explain staff scheduling policies Set up new hires in your staff systems Provide hands-on menu training and tasting Provide mentorship and shadowing opportunities Give constructive feedback.
While franchisees run the day-to-day operations of their outlet, they must adhere to the company guidelines, serve the same menu, and use the same branding as all other restaurants within the franchise. Typically, all branches serve the same menu, although there may be slight regional differences. Example of a franchise restaurant.
Selecting the right tech will ensure BOH and FOH efficiency for years to come, but it will also help your business scale faster and more efficiently. Can a new (and potentially inexperienced) team consistently replicate my brand, menu, and overall guest experience? Will franchisees be able to get a good ROI from their restaurant?
You can take advantage of increased kitchen operations efficiency to develop new menu ideas , virtual brands, and signature dishes and flavours for your brand. Faster scaling. Efficient SOPs, lean HR processes, and trimmed training programs are some of the benefits of running a central kitchen.
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