7 Shifts

NOVEMBER 3, 2021

With the potential for serious financial impact, it's imperative that restaurateurs and operators pay attention to the impact cybersecurity can have on your business, and your bottom line. This means access to things like: Unauthorized access to POS data. Unauthorized access to guest data. Unauthorized access to team data.

POS 370

POS Audits Loyalty Program Information 370

7 Shifts

OCTOBER 12, 2022

Ensures that BOH staff receives a share of tips. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees effectively bridge the wage gap between FOH and BOH workers. These establishments may or may not have a BOH; a cafe may just have a crew of baristas that make coffee, heat up pastries, and do dishes themselves.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Rocket Fuel

NOVEMBER 19, 2024

Nationwide economic shifts following the pandemic have made it necessary for restaurant owners and operators to find new ways to increase profits, add efficiency, lower costs and stay competitive. Back-of-House (BOH) Systems: BOH platforms offer streamlined inventory management, staff coordination and kitchen operations tracking.

Operations 52

Operations BOH Franchise Franchising 52

Modern Restaurant Management

OCTOBER 20, 2023

Some of the most valuable insights for restaurants are found in general operations data, customer data and website data. Take a look at your customer loyalty programs, email lists, website management and analytics tools and restaurant management systems, such as POS data, inventory management, CRM or reservation system.

Marketing 379

Marketing Loyalty Program Email Marketing Coupons 379

7 Shifts

JANUARY 7, 2020

An engaged staff is crucial for smooth operations, satisfied customers, a strong workplace culture, and high profits. Use data from your POS to see which employee served the fewest tables, upsold the least, got the fewest tips, etc. For example, FOH staff can compete on revenue generated while BOH staff can compete on ticket speed.

Employee Relations 349

Employee Relations FOH BOH Certification 349

7 Shifts

AUGUST 21, 2024

For example, you can facilitate communication between your front-of-house and back-of-house teams through your restaurant’s POS. With tableside ordering for your front-of-house staff and a kitchen display system for your back-of-house team, communication between FOH and BOH can be automatic and instantaneous.

Communication 370

Communication Front of House Back of House Mobile Ordering 370

Modern Restaurant Management

APRIL 2, 2020

is the first single-vendor solution combining apps to streamline and improve restaurant operations in one fully integrated platform. Restaurants, Convenience Stores and other Food Service Operators can visit www.transact-tech.com/bohaoffer. ” The BOHA! ” The BOHA! Food and Drug Administration (FDA), and the U.S.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

MARCH 25, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. A restaurant platform is a Swiss Army knife for your operation, a multi-tool that offers solutions for all of your tech needs. Why would I need a platform?

Management 221

Management Management BOH Front of House 221

7 Shifts

SEPTEMBER 19, 2019

Read on to learn about almost everything you need to know about restaurant management to help you run a more profitable operation. Restaurant managers are the on-the-ground team members responsible for keeping the operation efficient and providing excellent service to diners. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

FEBRUARY 21, 2023

Use this in combination with your POS sales data to identify your best employees based on stats as well as intuition. Let coworkers thank each other publicly Managers and operators can’t know everything that happens on the floor. Host a team social Teamwork and collaboration are essential for your operations to run smoothly.

Front of House 381

Front of House Social Media Back of House Sports 381

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Chowly

JULY 11, 2024

However, for restaurant operators, another equally important metric is emerging: Return on Time (ROT). This concept highlights the value of time as a finite and precious resource, especially in the hospitality industry where operators are often overwhelmed by various demands.

Operations 105

Operations BOH Customer Service Customer Experience 105

Modern Restaurant Management

DECEMBER 28, 2020

Operators will need to be creative in finding ways to counter the increased restaurant costs and the waste being produced. Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS. Those that are continuing to prosper had their technological house in order prior to the pandemic.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

7 Shifts

DECEMBER 16, 2020

Evolving restaurant operations during COVID-19 At the start of the COVID-19 pandemic, like many restaurants, The Snug closed its doors to diners. After two months, they reopened with just the four main co-founders running the operation. Here’s how they evolved their operations to sustain their business during the pandemic.

Back of House 284

Back of House FOH Front of House Point of Sale 284

Rocket Fuel

DECEMBER 12, 2024

But before you can act, you need to integrateexception-based reportinginto your current operational setup to identify each anomaly. But before you can act, you need to integrateexception-based reportinginto your current operational setup to identify each anomaly. Heres how: Define your objectives. Select your metrics.

Point of Sale 52

Point of Sale BOH Inventory POS 52

Modern Restaurant Management

DECEMBER 31, 2019

The utilization of ghost kitchens means more money and opportunity for restaurant operators, without large price or labor hikes. 2020 will see investment increases in restaurants that operate without an onsite diner experience. The increased kitchen space, brand awareness and sales are a no-brainer for brands looking to scale.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

7 Shifts

AUGUST 22, 2024

The sales increase comes from successfully optimizing food production lines to serve in-house and virtual customers, without adding additional operational costs. These restaurateurs rent and operate dedicated virtual kitchens solely focused on digital delivery orders. Table of Contents Why Bother Opening a Virtual Restaurant?

Online Ordering 370

Online Ordering Customer Service Delivery Food Order 370

Restaurant365

JUNE 15, 2021

The data is always there—but it’s up to you as an owner or operator to use it. Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. Another bonus?

BOH 78

BOH FOH Back of House Point of Sale 78

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. The roles of BOH and FOH staff are intertwined yet distinct.

Back of House 52

Back of House FOH BOH Front of House 52

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. A kitchen display system makes it easy for staff members in the FOH to communicate with staff in the BOH, and vice versa. Let’s get started!

BOH 112

BOH FOH Front of House Back of House 112

7 Shifts

DECEMBER 18, 2023

It also gets rid of those frustrating sticky notes all over your POS. It integrates with your POS system and other restaurant tools to keep track of your stock and let you know when you’re running low. This helps prevent stockouts, which are frustrating for customers and BOH and can hurt your restaurant’s bottom line.

Management 195

Management Management Email Marketing Point of Sale 195

Qu

OCTOBER 17, 2024

And the biggest bottleneck in fulfilling that promise— outdated kitchen technology resulting in sub-optimized kitchen operations. While a modern KDS is a solid starting point, adopting a holistic kitchen management system will take your operations even further. It’s truly a no-brainer investment! The best part? billion in 2023 1.

Food Order 52

Food Order Waste Technology BOH 52

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Making Your Food Service Resume Stand Out.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Crunchtime

NOVEMBER 20, 2019

If you're running a sizable restaurant operation with more than just a few locations, chances are you are already using proven "best of breed" accounting software from a world-class provider. With the restaurant system trifecta in place you gain the operational and reporting benefits that come with robust, accurate, and consolidated data.

Operations 74

Operations BOH Cash Management POS 74

Qu

NOVEMBER 25, 2024

While a modern KDS is a solid starting point, adopting a modern kitchen management system will take your operations even further. Implementing this technology will not only strengthen your operations but also elevate the overall guest experience with significantly improved order accuracy rates. The best part? billion in 2023 1.

Food Order 52

Food Order Waste Technology BOH 52

Sling

MAY 9, 2023

Efficient and effective restaurant operations don’t just happen. In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. Table of contents What is restaurant operations? They take purposeful planning and work to build and maintain.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

The Restaurant Times

SEPTEMBER 30, 2021

Practices that were common in the restaurant business, only a few years ago are gradually being phased out in favor of more efficient and quicker methods of operating. A restaurant management software, at the basic level, is a system that includes all of the operational, and marketing components you’ll need to run your business.

Management 98

Management Management Cash Management Mobile Ordering 98

7 Shifts

OCTOBER 2, 2019

If you’re new to the restaurant, let the staff help you get familiarized with the POS, the opening and closing procedures, or the restocking routine. Depending on the type and size of restaurant you manage, you could be responsible for staff schedules, payroll, FOH and/or BOH inventory, and even menu planning.

Management 285

Management Management Communication Back of House 285

Apicbase

SEPTEMBER 16, 2022

Today, restaurant operators and F&B managers like you have access to many reports, primarily thanks to advanced POS systems. In this post, you’ll learn how to leverage analytics to get laser-focused insights about your entire operation and individual outlets. Here’s what we’ll cover: What is restaurant reporting?

POS 52

POS Operations Back of House FOH 52

Hot Schedules

MAY 17, 2019

is single-handedly the most all-inclusive event built for restaurant operators looking to challenge operational norms, disengaged teams, and traditional guest experiences. You can’t take everyone in your company to the show, but that shouldn’t keep you from bringing tangible takeaways for your at-home operators.

2019 101

2019 FOH BOH Demo 101

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Update to Mobile POS System. The benefit of a mobile POS system is the freedom of mobility it gives your serving staff.

Mobile Ordering 78

Mobile Ordering FOH BOH Front of House 78

Lavu

FEBRUARY 10, 2020

It’s when things get busy that these dysfunctions transform your restaurant team into a discombobulated mass of opposing operations and communications. Use a Kitchen POS Interface to Clear up Communications . FOH can relay customer requests fast and in real time, giving the BOH time to adjust. . Productivity increases.

FOH 88

FOH BOH Employee Relations Communication 88

7 Shifts

NOVEMBER 16, 2021

Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers. 7shifts' tip pooling feature integrates directly with POS software to automatically collect and divide tips among eligible staff. Now, they are eligible.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Lavu

NOVEMBER 8, 2019

If you have a restaurant POS , you already have a healthy support system that you should be utilizing. Operational expenses – These are costs related to the support and organization of a business on an everyday premise. 5 Concepts of Restaurant Accounting. Cost of Goods Sold. Unavoidable Restaurant Expenses. Commissions.

Management 101

Management Management Food Truck Cash Management 101

7 Shifts

JULY 25, 2024

Research and compare different online ordering platforms and other point-of-sale (POS) systems like Toast, TouchBistro, and Square. This software helps you assign FOH and BOH staff as well as monitor events to keep everyone on track. Setting up this feature will entail costs for the platform, web developers, and any necessary hardware.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Apicbase

APRIL 11, 2024

Having the best POS system and a constant flow of customers might seem like a sure path to success, but without proper back-of-house management, your restaurants have little chance of making real money. The restaurant back office, or back of house (BOH), is the non-customer-facing side of the restaurant business.

Operations 52

Operations Back of House Front of House Allergens 52