7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software. is possible with a great POS.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

OCTOBER 20, 2023

Take a look at your customer loyalty programs, email lists, website management and analytics tools and restaurant management systems, such as POS data, inventory management, CRM or reservation system. Some of the most valuable insights for restaurants are found in general operations data, customer data and website data.

Marketing 379

Marketing Loyalty Program Email Marketing Coupons 379

7 Shifts

DECEMBER 18, 2023

It also gets rid of those frustrating sticky notes all over your POS. It integrates with your POS system and other restaurant tools to keep track of your stock and let you know when you’re running low. This helps prevent stockouts, which are frustrating for customers and BOH and can hurt your restaurant’s bottom line.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

NOVEMBER 12, 2020

Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system. Your back-of-house (BOH) team should also have some basic customer service training. Learning general guidelines and procedures. Share links to relevant training videos.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

NOVEMBER 3, 2021

This means access to things like: Unauthorized access to POS data. Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. Unauthorized access to guest data. More on this below!).

POS 370

POS Audits Loyalty Program Information 370

7 Shifts

AUGUST 21, 2024

For example, you can facilitate communication between your front-of-house and back-of-house teams through your restaurant’s POS. With tableside ordering for your front-of-house staff and a kitchen display system for your back-of-house team, communication between FOH and BOH can be automatic and instantaneous.

Communication 370

Communication Front of House Back of House Mobile Ordering 370

Modern Restaurant Management

MARCH 25, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff.

Management 221

Management Management BOH Front of House 221

7 Shifts

SEPTEMBER 19, 2019

You'll need to be tech-savvy with using POS hardware, scheduling tools , and other operational software. Invest in the right POS that gives you access to labor and sales reports and integrates with the right employee scheduling tool. Review labor and sales reports on your POS. Help employees achieve a work-life balance.

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

MAY 31, 2021

For example, during the 3-5 pm time frame, cleanup might include a thorough cleaning of kitchen areas by the BOH team and a floor sweeping and sanitization of tables in the front of the house. What about when the server enters the wrong order in the POS and doesn't realize it until they get to the table?

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

FEBRUARY 21, 2023

Use this in combination with your POS sales data to identify your best employees based on stats as well as intuition. BOH help them sweep and mop. Get input from your team as well, so the decision doesn’t come from management alone. Trust among your team and stronger communication makes your restaurant work better, too. “.I've

Front of House 381

Front of House Social Media Back of House Sports 381

Rocket Fuel

NOVEMBER 19, 2024

From information in delivery service provider portals such as DoorDash, Uber Eats and Grubhub to BOH operations and store sales figures tracked via POS systems, the data generated by everyday business operations is highly valuable but complex. How is data gathered? Before we can capitalize on data insights, we must collect it.

Operations 52

Operations BOH Franchising Franchise 52

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. If you can unify your FOH and BOH data, you can contribute to a healthier restaurant profitability in the long-term.

BOH 78

BOH FOH Back of House Point of Sale 78

7 Shifts

AUGUST 5, 2021

It seems you're always either understaffed or overstaffed, either FOH or BOH , at the worst times. Check your sales reports from your point of sale (POS) to see when your restaurant is at its busiest. And while it's difficult to make a perfect schedule, there are ways to make your schedule sharper and less of a burden on you.

Front of House 370

Front of House Restaurant Law Employee Relations Point of Sale 370

Rocket Fuel

DECEMBER 12, 2024

Invest in ongoing training to ensure BOH and POS transaction inputs are correct and that mistakes, such as using the wrong type of void or comp, arent accidentally skewing your transaction data. But before you can act, you need to integrateexception-based reportinginto your current operational setup to identify each anomaly.

Point of Sale 52

Point of Sale BOH Inventory POS 52

Modern Restaurant Management

APRIL 2, 2020

is offering the Paytronix self-service online ordering solution to customers of the Toast POS system with no monthly fee for six months. The combination of the Paytronix online ordering platform and the Toast POS means restaurant owners and brands can have a full-service offering up and running fast. Paytronix Systems, Inc.,

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. A kitchen display system makes it easy for staff members in the FOH to communicate with staff in the BOH, and vice versa. Efficiency.

BOH 112

BOH FOH Front of House Back of House 112

7 Shifts

DECEMBER 16, 2020

Within 7shifts, we’re also seeing trends that move away from a traditional BOH and FOH split, and more to non-traditional roles like delivery and more management being scheduled. The integration with Toast POS allows the management team to project their labor needs based on sales data. “I

Back of House 284

Back of House FOH Front of House Point of Sale 284

Apicbase

MARCH 28, 2024

The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

DECEMBER 31, 2019

A perfect storm is gathering which demands that, to make good on the promise of POS to improve both the customer experience and in-store operations, we must in fact embrace a “less-is-more paradigm." Restaurant managers and employees now spend on average 46 hours/week managing a POS. It should be four.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

7 Shifts

DECEMBER 18, 2023

It also gets rid of those frustrating sticky notes all over your POS. It integrates with your POS system and other restaurant tools to keep track of your stock and let you know when you’re running low. This helps prevent stockouts, which are frustrating for customers and BOH and can hurt your restaurant’s bottom line.

Management 195

Management Management Email Marketing Point of Sale 195

Food Business

FEBRUARY 8, 2018

A train smoothly moving down the tracks is synonymous with systems to support your restaurant: POS, Accounting and BOH management software are solid technologies that improve your restaurant, cafe or bar. POS SYSTEM: Your point of sales system serves your business every day. If you have a POS do you know the system completely?

BOH 100

BOH POS Brewery Point of Sale 100

Chowly

JULY 11, 2024

Additionally, ensuring that all orders from these platforms integrate seamlessly into the restaurant’s Point of Sale (POS) System and Back of House (BOH) Platform is crucial for efficient operations but can be time-consuming and technically challenging.

Operations 105

Operations BOH Customer Service Customer Experience 105

7 Shifts

AUGUST 22, 2024

So let's say there is more than a snowball’s chance in BOH that services like Uber Eats, GrubHub and Postmates are onto something. The same study found that 43% of consumers who ordered food for delivery say it replaced a dine-in meal at a restaurant. Maybe starting a delivery only restaurant model seems like a good idea to you.

Online Ordering 370

Online Ordering Customer Service Delivery Food Order 370

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Making Your Food Service Resume Stand Out.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

OCTOBER 2, 2019

If you’re new to the restaurant, let the staff help you get familiarized with the POS, the opening and closing procedures, or the restocking routine. Depending on the type and size of restaurant you manage, you could be responsible for staff schedules, payroll, FOH and/or BOH inventory, and even menu planning.

Management 285

Management Management Communication Back of House 285

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Qu

OCTOBER 17, 2024

This “smart” technology integrates with back of house (BOH) systems to help cut costs and minimize overproduction, while supporting sustainable practices that resonate with today’s environmentally-conscious guests. As a result, you’ll improve speed of service and significantly reduce food waste by preventing over-preparation.

Food Order 52

Food Order Waste Technology BOH 52

The Restaurant Times

SEPTEMBER 30, 2021

It helps simplify communication and efficiency in both your front of the house (FOH) and back of the house (BOH) in most restaurants by replacing paper tickets in the kitchen (BOH). However, today, you can check in with your restaurants from anywhere in the world with the help of internet-enabled POS systems.

Management 98

Management Management Cash Management Mobile Ordering 98

Modern Restaurant Management

DECEMBER 28, 2020

Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS. With leaner teams in place this year, restaurants have taken to automation and supplementary technology in all areas from FOH to BOH and everywhere in between. Angela Hart, Solutions Director North America, Fourth.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Lavu

MARCH 13, 2020

Update to Mobile POS System. The benefit of a mobile POS system is the freedom of mobility it gives your serving staff. For all restaurants, having a mobile POS takes the pressure off your staff. Above all, the mobile POS systems give servers a chance to breathe. Streamline BOH and FOH Communications.

Mobile Ordering 78

Mobile Ordering FOH BOH Front of House 78

7 Shifts

NOVEMBER 16, 2021

Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers. 7shifts' tip pooling feature integrates directly with POS software to automatically collect and divide tips among eligible staff. Now, they are eligible.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Lavu

FEBRUARY 10, 2020

Use a Kitchen POS Interface to Clear up Communications . FOH can relay customer requests fast and in real time, giving the BOH time to adjust. . The FOH team, especially, is different from the BOH in that they enjoy interpersonal communications. See how to improve relations between your restaurant’s FOH and BOH. .

FOH 88

FOH BOH Employee Relations Communication 88

Qu

NOVEMBER 25, 2024

This “smart” technology integrates with back of house (BOH) systems to help cut costs and minimize overproduction, while supporting sustainable practices that resonate with today’s environmentally-conscious guests. As a result, you’ll improve speed of service and significantly reduce food waste by preventing over-preparation.

Food Order 52

Food Order Waste Technology BOH 52

7 Shifts

JULY 25, 2024

Research and compare different online ordering platforms and other point-of-sale (POS) systems like Toast, TouchBistro, and Square. This software helps you assign FOH and BOH staff as well as monitor events to keep everyone on track. Setting up this feature will entail costs for the platform, web developers, and any necessary hardware.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Hot Schedules

MAY 17, 2019

Is this the year you’ll be investing in FOH or BOH technology? Providers like PlateIQ, Instant and Northstar POS give restaurateurs just-in-time notifications so that they — and the whole team — can have better visibility into how each store or team member is performing.

2019 101

2019 FOH BOH Demo 101

Crunchtime

NOVEMBER 20, 2019

For restaurants, the magic happens when you combine your existing "best-of-breed" accounting software with your "best of breed" POS system and your "best-of-breed" BOH food and labor operations platform. Every quality accounting system will manage your accounting methods, tips, cash flow, and P&L statements.

Operations 74

Operations BOH Cash Management POS 74

Apicbase

SEPTEMBER 16, 2022

Today, restaurant operators and F&B managers like you have access to many reports, primarily thanks to advanced POS systems. Why combining FoH and BoH data makes analytics more powerful Final thoughts. Some POS-side examples include sales, payment, and footfall reports. Here’s what we’ll cover: What is restaurant reporting?

POS 52

POS Operations Back of House FOH 52