7 Shifts

JULY 29, 2020

BOH Care for customer wellbeing. Wrapping up: recruiting during COVID-19 Hiring restaurant employees during the coronavirus pandemic presents new challenges for restaurants. However, it also presents an opportunity to find candidates that are great long term fits for your restaurant’s team. It goes into the log book.so

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

7 Shifts

NOVEMBER 3, 2021

Since restaurants often store and hold so much guest information, or work with so many integrated pieces of technology to run their day-to-day operations, they present a juicy target for criminals looking to exploit it for their purposes. Types of sensitive data in a restaurant.

POS 370

POS Audits Loyalty Program Information 370

7 Shifts

NOVEMBER 29, 2022

When Miss Kim decided to implement a tip pool , they had staff discuss it without the owner present, so they could speak more freely. Take care of your BOH. Destination Unknown Restaurants makes an effort to pay the BOH as much as they can, and they're in the process of figuring out how to get the entirety of their team on salary.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

FEBRUARY 15, 2024

Our portfolio includes top-tier machines that provide relentless ice production without forsaking the optimum shape and size of the ice, essential for beverage service and food presentation. Maintain Clarity in Ice An organization's reputation is mirrored in the quality of its ice.

Kitchen Safety 296

Kitchen Safety Equipment Food Safety Fine Dining 296

7 Shifts

SEPTEMBER 26, 2022

Cleanliness impacts both presentation and safety in a restaurant, and is thus one of the restaurant skills that will most impact the customer experience. Recommended Reading: Restaurant Lingo & Slang Guide for FOH and BOH. Restaurant work is more physically demanding than one might expect, so stamina and endurance are key.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

JULY 25, 2024

Technique-focused sessions help home cooks master essential skills like knife handling, pasta making, or plating presentation. This software helps you assign FOH and BOH staff as well as monitor events to keep everyone on track. When structuring your cooking class offerings, think about the format that works best for your restaurant.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. My manager approved, and I presented him with the gifts and apologized again. Plus what kind of questions to ask the interviewer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Future Food

APRIL 20, 2022

The 70% BOH food preparation process gets near 100% of the catering service providers focus with no resources directly allocated to and accountable for the last 30% food presentation in dining rooms, every day, every service period - the customer moment of truth.

Hospitality 78

Hospitality Food Safety Front of House Food 78

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. The better you present your menu – with descriptions, menu design or as described by the server – and the more appealing the dish looks – the more money customers would be willing – even expecting – to pay.

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. The better you present your menu – with descriptions, menu design or as described by the server – and the more appealing the dish looks – the more money customers would be willing – even expecting – to pay.

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

The Restaurant Times

SEPTEMBER 16, 2021

Technology presents unique solutions for restaurants to differentiate themselves and for owners to run their businesses more efficiently. In addition, the marketplace also provides developers to easily build apps for restaurants to manage front of house (FOH) and back of house (BOH) operations.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Apicbase

APRIL 5, 2024

Back of house (BOH) operations are complex and have many moving parts. Let’s examine how centralising your restaurant data using BOH management software saves time, reduces costs, and improves restaurant profit margins. The link between the POS system and BOH technology is a vital part of successful restaurant automation.

Back of House 52

Back of House Front of House BOH Point of Sale 52

Modern Restaurant Management

MARCH 11, 2025

For hiring platforms like foh&boh, the name of the game was volume, volume, volume. Restaurants have woven their brand values throughout the employee experience, creating authentic communities that extend from the BOH to the customer. Running a successful restaurant isn’t measured solely by what’s on the menu anymore.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Touch Bistro

AUGUST 4, 2021

If you’re a chef trying to communicate with fellow back of house (BOH) team members but are using culinary terms you’ve made up, you’re creating a recipe for disaster. Back of house (BOH): The back of the restaurant, where the kitchen, offices, and storage are located. Using a shared vocabulary helps maximize kitchen efficiency.

Front of House 52

Front of House BOH Back of House Point of Sale 52

Touch Bistro

MARCH 25, 2021

Direct deposit is more convenient and safer than check payments during the COVID-19 pandemic, as employees don’t need to be physically present to be paid. Both front-of-house (FOH) and back-of-house (BOH) staff will benefit from having first-hand experience with your menu. Hands-on menu training and tasting.

Hiring 52

Hiring Employee Relations FOH BOH 52

Apicbase

JULY 26, 2024

With 96% of restaurants planning to expand , operators are looking for the best software to manage BOH operations like inventory, recipes, production, and scheduling. However, this approach also presents unique challenges. But building the right tech stack to support scalability is easier said than done.

Back of House 52

Back of House Allergens Front of House Food Supply 52

Lavu

FEBRUARY 14, 2020

There are several job functions in both the FOH and BOH and all need detailed appearance standards. Voluntary termination is generally an unemotional process, however, if applicable, COBRA and disability benefits must be presented. If there are any doubts about an establishment’s sanitation, it’s not going to last long.

FOH 78

FOH Social Media Restaurant Law Food Safety 78

Rocket Fuel

MAY 1, 2023

This underscores the need for QSR operators to make the most of every available sales channel. Key learnings from sales channel in 2022 To optimize your QSR operations, it’s essential to understand the unique characteristics and opportunities presented by each sales channel.

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Apicbase

SEPTEMBER 16, 2022

Why combining FoH and BoH data makes analytics more powerful Final thoughts. Generally, reporting deals with organising and summarising large quantities of data and presenting them in a digestible, easy-to-understand format — reports. The Importance of Both FoH & BoH Data in Restaurant Analytics.

POS 52

POS Operations Back of House FOH 52

Sling

SEPTEMBER 6, 2021

Pastaria makes nice work of their announcements section with an interesting background and presentation. It’s a fun and eye-catching way to present information that might otherwise be skipped by hurried website visitors. FOH/BOH managers) and give them more time to focus on optimizing the day-to-day operations of the business.

Website Management 78

Website Management Online Ordering Loyalty Program Mobile Ordering 78

Apicbase

MARCH 28, 2024

The right BOH system allows you to integrate all of your tech elements and make sure they talk to each other effectively to save time and avoid costly errors. For example, you can easily pull reports, presentations, or even visualisations from the tool instead of consolidating data from different sources into a spreadsheet or PowerPoint.

Management 52

Management Management Point of Sale Kitchen Safety 52

Apicbase

APRIL 5, 2022

However, expanding your brand does present a challenge: to succeed, you need to invest plenty of time, resources, and capital. Secondly, ghost kitchens are projected to reach a $1 trillion global market by 2030 , so they present an incredibly attractive opportunity for independent investors. Add Automation To Vital Workflows.

Franchise 52

Franchise Franchising Food License 52

Apicbase

APRIL 18, 2024

Reporting tools take all of this information and present it as clear charts, graphs, lists, searchable tables, and other easily understood formats. An all-in-one restaurant BOH management platform like Apicbase integrates with other software to share data across the company and its locations.

Operations 52

Operations Inventory Food Order Waste 52

SpotOn

JULY 9, 2024

" – Connor Perry, Tuscano's Italian Kitchen, Monroe, WA "SpotOn is the first POS/BOH Management/Scheduling system that works seamlessly with our business model. SpotOn support is always available, and when they say they will call you back, they actually do." " Brandy R., It just works.

2024 52

2024 Point of Sale POS Online Ordering 52

Apicbase

JULY 1, 2022

With most of the cooking done in the central kitchen, restaurant employees in your units can focus on following the SOPs of putting together each meal and presenting it well to customers. Central Kitchens Present Multi-Unit Restaurant Brands With Ample Opportunities.

Operations 52

Operations Back of House Front of House Food Supply 52

Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information.

Management 475

Management Management BOH Front of House 475

Apicbase

MAY 18, 2022

Selecting the right tech will ensure BOH and FOH efficiency for years to come, but it will also help your business scale faster and more efficiently. Your restaurant operations manual ensures consistent quality over time, especially if you plan to grow your brand in multiple locations. #4 4 Write A Bulletproof Franchise Agreement.

Franchise 52

Franchise Franchising Sustainability Document 52

Apicbase

FEBRUARY 29, 2024

Touchbistro , 2024) Another factor, perhaps less alarming, but constantly present regardless of macroeconomic challenges, is employee theft , which accounts for 4% of annual revenue loss in the restaurant industry. Ready To Digitise Your BoH Processes? That’s 4% more than the previous year. Apicbase is F&B management software.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

JUNE 7, 2023

It saves time by decreasing the manpower needed for back-of-house (BOH) operations, enabling staff to focus on higher-value tasks such as serving customers and enhancing overall operational efficiency.

Food Safety 419

Food Safety Kitchen Safety Food Customer Service 419

Apicbase

JUNE 16, 2023

To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house). It presents a significant environmental problem, and it also erodes profit margins, increasing financial strain for businesses.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

MARCH 25, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information.

Management 221

Management Management BOH Front of House 221

Modern Restaurant Management

DECEMBER 28, 2020

all present new usage occasions which will be as valuable as any new product in the near future. With leaner teams in place this year, restaurants have taken to automation and supplementary technology in all areas from FOH to BOH and everywhere in between. Delivery/ mobile pickup/ new product categories/ family meals etc.

2021 499

2021 Kitchen Safety Food Safety Mobile Ordering 499

Modern Restaurant Management

APRIL 1, 2025

Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position. Tip Suggestion Effect : Nearly 3 in 10 Americans tip less when they’re presented with a tip suggestion screen. “These restaurants are building sustainable business models for the future.

Pricing 252

Pricing Technology 2025 Point of Sale 252

Modern Restaurant Management

DECEMBER 31, 2019

Integrating all of these new platforms and technologies so that they work together seamlessly will present both a tremendous challenge and opportunity. People don't want to have their credit card go out of sight and into the BOH where people are doing god knows what with it.

2020 346

2020 Kitchen Safety Consumer Goods Point of Sale 346