BOH Recruiting Training 
7 Shifts
NOVEMBER 14, 2024
There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.
Modern Restaurant Management
MARCH 28, 2022
Additionally, they are rejiggering the flow and layout of the BOH to serve more drive thru orders, as well as reducing some dining area to add dedicated space where customers or delivery drivers can pick up orders. At the same time, competition for labor has risen, making it more difficult than ever to recruit, train and retain employees.
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Modern Restaurant Management
JANUARY 10, 2022
However, BOH technology has long been at the bottom of the list for many operators. Back-of-house technology, for those who had it in place, has been helping restaurants manage disruptions in their supply chain, implementing new sanitation protocols, training and onboarding new employees, and making better use of their labor.
7 Shifts
JULY 29, 2020
Restaurant recruiting during the COVID-19 pandemic can be advantageous for restaurants because so much restaurant talent is looking for work. It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Will any of the hiring or training be conducted remotely? What PPE will you provide?
Modern Restaurant Management
FEBRUARY 15, 2022
However, once team members are hired and restaurants have invested time and money in their training, retaining new staff is key. The labor crisis has not been limited to just FOH or BOH operations staff. Difficulty in attracting and hiring employees is certainly at the crux of the labor shortage crisis.
7 Shifts
MAY 31, 2021
For example, during the 3-5 pm time frame, cleanup might include a thorough cleaning of kitchen areas by the BOH team and a floor sweeping and sanitization of tables in the front of the house. Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Scheduling.
7 Shifts
OCTOBER 22, 2021
In fact, the sooner you begin the search for new candidates, the more likely you'll find and hire qualified workers — and the more time you'll have to train them, so they're fully ramped come December. Here are a few tips for sourcing, hiring, and training enough employees to get you through the holidays — and then some.
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