article thumbnail

Restaurant Staff Training 101

7 Shifts

Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use. These tools serve as a reference for restaurant employees, ensuring they know what’s expected of them and how to perform their duties.

Training 195
article thumbnail

How to Create an Effective Restaurant Onboarding Process

7 Shifts

Give out hard copies and make digital copies accessible on a cloud storage system so that staff can easily reference them. Your back-of-house (BOH) team should also have some basic customer service training. Explain, in easy-to-understand terms, what each role entails.

FOH 307
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Effective Communication For Restaurant Teams & Employees

7 Shifts

With tableside ordering for your front-of-house staff and a kitchen display system for your back-of-house team, communication between FOH and BOH can be automatic and instantaneous. A new cook’s knowledge of your restaurant’s recipes is reinforced when he references the recipe book.

article thumbnail

How To Create a Fair Holiday Work Schedule For Restaurants

7 Shifts

You can reference average party size, takeout vs. on-premise orders, the popular menu items, and other key metrics to to forecast restaurant sales. Regardless of if these new hires are temporary or permanent,part-time or full-time, or BOH or FOH , they should be hired promptly and confidently. How do sales change during the holidays?

article thumbnail

Restaurant Operations Overview: What You Need to Know

7 Shifts

The term ‘restaurant operations' refers to the process by which a restaurant is run. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. Improvement Tips. What Does Restaurant Operations Mean?

article thumbnail

Restaurant Cyber Security: How To Prevent Data Breaches

7 Shifts

Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. Referring back to the most common breaches above, a full 44% of cybersecurity breaches happen because of human error.

POS 370
article thumbnail

[Guide] Restaurant Management Tips & Tactics: 2019 Field Guide

7 Shifts

Engineer Your Menu for Profits Menu engineering refers to the actions you take to create a more profitable menu. For a deep dive on how to improve the BOH work environment, read 7 Kitchen Management Tips to Guarantee Back of House Serenity. Help employees achieve a work-life balance.