Modern Restaurant Management

AUGUST 4, 2021

Here’s a look at each: Concept Clarity : Are you crystal clear about your concept, including the products you offer and the ideal format and location to serve your most profitable guests?

BOH 539

BOH Document Training Operations 539

7 Shifts

OCTOBER 12, 2022

Ensures that BOH staff receives a share of tips. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees effectively bridge the wage gap between FOH and BOH workers. These establishments may or may not have a BOH; a cafe may just have a crew of baristas that make coffee, heat up pastries, and do dishes themselves.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

Modern Restaurant Management

FEBRUARY 15, 2022

For example, it is not uncommon for cashiers to also serve as expediters, manage drive-through guests, and fulfill drink and food orders. The labor crisis has not been limited to just FOH or BOH operations staff. Marketing Automation to Maximize Team Bandwidth.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

APRIL 28, 2022

These spaces are only used to prepare food for off-premises consumption; there is no dining room, curbside pickup or drive thru, which means operators can get by on skeleton back-of-house (BOH) crews. Micro-niche virtual brands serve subsegments of consumers who have specific needs such as a vegan, gluten-free or paleo diet.

Dietary Restrictions 490

Dietary Restrictions Influencer Back of House BOH 490

7 Shifts

JANUARY 7, 2020

Use data from your POS to see which employee served the fewest tables, upsold the least, got the fewest tips, etc. Alternatively, you can have separate competitions for front-of-house (FOH) and back-of-house (BOH) staff to make the competition more equitable. These behaviors are signs of disengagement. How can you afford bonuses?

Employee Relations 349

Employee Relations FOH Certification BOH 349

7 Shifts

MAY 11, 2020

The best restaurants will not only have to serve the best food, but be the most sanitary." — Jordan Boesch, CEO 3. If you’re relying more heavily on takeout & delivery, and those channels stay strong even after reopen, then you’ll need more BOH staff to keep up with order demand.

BOH 368

BOH Food Safety FOH Equipment 368

7 Shifts

AUGUST 5, 2020

Many have POS integrations and can automate tickets for the back-of-house (BOH) team. As you figure out the perfect balance of FOH, BOH, and delivery staff to serve both on-site and off-site diners, use 7shifts’ scheduling, communication, and labor budgeting tools to keep your labor costs under control and your team in sync.

Delivery 341

Delivery Food Email Marketing Front of House 341

7 Shifts

NOVEMBER 12, 2020

Your back-of-house (BOH) team should also have some basic customer service training. While interacting with customers isn't the BOH team's primary role, every employee should be able to exhibit the restaurant’s culture through customer service. Health and safety are even more pertinent during and after the COVID-19 pandemic.

FOH 307

FOH Food Safety BOH Customer Service 307

Modern Restaurant Management

AUGUST 4, 2022

Shortly after opening, the farmer couldn't find the clams in the water and we couldn't serve the dish for another nine months. For example, a sous vide chicken breast takes a total of four to six minutes to cook and serve on a hot plate whereas cooking it raw takes no less than 18 minutes. Chef Solis.

Back of House 474

Back of House Front of House Communication FOH 474

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. If you can unify your FOH and BOH data, you can contribute to a healthier restaurant profitability in the long-term.

BOH 78

BOH FOH Back of House Point of Sale 78

7 Shifts

SEPTEMBER 20, 2022

How to Serve in a Fine Dining Restaurant : Fine dining restaurants tend to offer elaborate food at higher price points, with attentive, often formal service. BOH Resources. Restaurant Lingo: FOH, BOH & General Terms : The restaurant industry is loaded with slang. Instagram Tips for Chefs & Cooks ????

FOH 195

FOH BOH Social Media Fine Dining 195

7 Shifts

FEBRUARY 7, 2024

Square : Online ordering for pickup, curbside, local delivery, or self-serve ordering; ideal for restaurants already using Square. TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. Supports multiple menus (ghost kitchens and virtual brands) and group ordering. Owned by Doordash.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

EATER

OCTOBER 16, 2023

After a recent crawl that terminated at Diamondback Brewery , my friends and I ambled down to Himalayan House to enjoy platters of succulent momos, the thin-skinned dumplings found throughout the Himalayas often packed with chicken, beef, goat, or vegetables and served with a spicy, ginger-and-chile-pepper-inflected dipping sauce.

Back of House 307

Back of House BOH Brewery 2023 307

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. For example, consider: Integrating pre-shift meetings for the FOH and BOH crews to interact with each other before each shift.

Operations 363

Operations Inventory Hiring Customer Service 363

Rocket Fuel

NOVEMBER 19, 2024

From information in delivery service provider portals such as DoorDash, Uber Eats and Grubhub to BOH operations and store sales figures tracked via POS systems, the data generated by everyday business operations is highly valuable but complex. How is data gathered? Before we can capitalize on data insights, we must collect it.

Operations 52

Operations BOH Franchise Franchising 52

7 Shifts

DECEMBER 16, 2020

The Snug is a bar-forward restaurant in San Francisco serving modern California comfort food, cocktails & craft beer offered in chic, comfortable quarters. Within 7shifts, we’re also seeing trends that move away from a traditional BOH and FOH split, and more to non-traditional roles like delivery and more management being scheduled.

Back of House 284

Back of House FOH Front of House Point of Sale 284

7 Shifts

NOVEMBER 29, 2022

Take care of your BOH. Destination Unknown Restaurants makes an effort to pay the BOH as much as they can, and they're in the process of figuring out how to get the entirety of their team on salary. Since Michigan allows tip sharing (excluding salaried managers), Miss Kim starts both FOH and BOH staff at the same wage.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Apicbase

MARCH 28, 2024

The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

APRIL 2, 2020

The Foundation will administer the grants, offered on a first-come, first-served basis. Qwick serves as a tool for connecting businesses across the nation to thousands of food and beverage Professionals. Mark guests and delivery drivers as “arrived” and automatically notify BOH staff via CSK screens.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

7 Shifts

MAY 1, 2023

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. Piper admits that it's harder to hire for skilled positions, like management and BOH. Roots Natural Kitchen serves grain bowls and salads across 11 locations and 5 states. Get started free today.

Hiring 195

Hiring Training Management Management 195

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. A kitchen display system makes it easy for staff members in the FOH to communicate with staff in the BOH, and vice versa. Efficiency.

BOH 112

BOH FOH Front of House Back of House 112

7 Shifts

OCTOBER 24, 2019

This outfit pairs perfectly with your regular work duties of carrying serving trays, pouring coffee, and taking dinner orders—making it easy to stay in character all night. Outfit pieces: Scrubs Allergy mask (optional) Stethoscope Lab coat Chef Flip FOH with BOH and put on your best chef’s hat, coat, or apron!

BOH 236

BOH Point of Sale FOH Restaurant Law 236

7 Shifts

JANUARY 5, 2024

Supervisors and managers can’t normally participate, but there is an exception for those with limited supervisory duties who regularly serve guests. BOH employees can’t be included because they already receive minimum wage and don’t customarily receive tips.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution Employee Relations 195

7 Shifts

JANUARY 5, 2024

Supervisors and managers can’t normally participate, but there is an exception for those with limited supervisory duties who regularly serve guests. BOH employees can’t be included because they already receive minimum wage and don’t customarily receive tips.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution Employee Relations 195

7 Shifts

SEPTEMBER 26, 2022

Not only does efficient service make guests happy, it also increases a restaurant's table turnover time - meaning the restaurant can serve even more guests every shift. Recommended Reading: Restaurant Lingo & Slang Guide for FOH and BOH. The trick to mastering this time management skill is to be quick without being pushy.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

OCTOBER 2, 2019

The servers are running back and forth with orders to relay or food to serve. Depending on the type and size of restaurant you manage, you could be responsible for staff schedules, payroll, FOH and/or BOH inventory, and even menu planning. Communication is key in every part of the restaurant business.

Management 285

Management Management Communication Back of House 285

7 Shifts

SEPTEMBER 15, 2020

So any tool you can use to make their jobs easier—and allow them to focus on their core serving responsibilities—will benefit them, your customers, and influence your restaurant’s overall success. This restaurant server checklist template helps you lay out all the essential tasks that need to be complete before and during a shift.

Management 195

Management Management Download Leadership 195

Modern Restaurant Management

FEBRUARY 15, 2024

The Apex of Ice Supply Management With the tyranny of heat comes an expanded demand for ice—beverages must be served chilled, and certain food items require ice for preservation. Empire Cooler Service offers a selection of high-grade equipment poised to meet any culinary challenge.

Kitchen Safety 294

Kitchen Safety Equipment Food Safety Customer Service 294

Cheetah

DECEMBER 20, 2021

Some utilize commissary kitchens serving numerous restaurants, while others bring mobile trailers or container kitchens to parking lots. At CloudKitchens, restaurant brands are responsible for hiring and training their own BOH staff. Windowless basements, warehouses and trailers in hungry residential areas are perfect for this.

Front of House 148

Front of House Food Supply Back of House Delivery 148

Food Business

FEBRUARY 8, 2018

A train smoothly moving down the tracks is synonymous with systems to support your restaurant: POS, Accounting and BOH management software are solid technologies that improve your restaurant, cafe or bar. POS SYSTEM: Your point of sales system serves your business every day. If you are choosing one, then read this article.

BOH 100

BOH POS Brewery Back of House 100

Black Box Intelligence

SEPTEMBER 21, 2021

That’s who we serve at Black Box Intelligence. At full-service establishments, customers typically order their food at a table or counter, are served by waitstaff and pay after consuming their meal. Workforce data: tracking trends for FOH and BOH staff. fewer BOH and 2.8 That’s who we serve at Black Box Intelligence.

Fast Casual 98

Fast Casual Fine Dining BOH FOH 98

Chowly

JULY 11, 2024

Success isn’t just about serving exceptional dishes; it’s about navigating the entire customer journey from start to finish. Seamless Integration Investing in integrated systems that facilitate seamless communication between third-party platforms and the restaurant’s POS System and BOH Platform is crucial.

Operations 105

Operations BOH Customer Service Customer Experience 105

7 Shifts

JULY 25, 2024

This software helps you assign FOH and BOH staff as well as monitor events to keep everyone on track. This means you can focus more on serving your customers and finding new ways to increase your revenue. Make managing a team easier and more cost-efficient with a dedicated restaurant scheduling tool.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

PathSpot

OCTOBER 31, 2024

Clean hands serve as the first line of defense in ensuring a safer, healthier food-handling environment, helping your business thrive while keeping everyone safe. PathSpot’s flagship product the HandScanner provides BOH staff with a way to check for invisible contaminants on their hands in less than two seconds.

Food Safety 40

Food Safety Food Customer Service Technology 40

Lavu

MARCH 13, 2020

The benefit of a mobile POS system is the freedom of mobility it gives your serving staff. Streamline BOH and FOH Communications. Meanwhile, the BOH is tasked with responding to orders. If the FOH and BOH are working hand in hand, why should their communications be limited? Update to Mobile POS System.

Mobile Ordering 78

Mobile Ordering FOH BOH Front of House 78

Goliath Consulting

FEBRUARY 2, 2021

The National Restaurant Association’s stance on vaccinating foodservice workers has been strong, stating that the vaccination would “help the entire food and restaurant industry continue growing, selling and serving healthy food even in times of crisis” (3). How to Get Vaccinated.

Healthcare 150

Healthcare Food Food Safety Front of House 150

Transact

OCTOBER 2, 2019

Read on to learn three ways upgrading your BOH technology can benefit your foodservice operation. . based quick-serve concept that instituted a comprehensive BOH automation system reduced average inventory time from four hours to less than one. Elevate Food Safety Measures. For example, one major U.S.-based

Back of House 64

Back of House Technology BOH Kitchen Safety 64