7 Shifts

MAY 11, 2020

If you’re relying more heavily on takeout & delivery, and those channels stay strong even after reopen, then you’ll need more BOH staff to keep up with order demand. Get ahead of your reopen by ordering the right supplies now—especially considering demand is at an all-time high. Market your grand reopening!

BOH 368

BOH Food Safety FOH Equipment 368

Modern Restaurant Management

MAY 14, 2024

To date, he has opened six restaurants and venues, turning a former mortuary, gas station and brothel all into restaurants with globally inspired locally sourced menus. One hourly FOH employee, one hourly BOH employee, and one salaried manager.

Sustainability 472

Sustainability FOH BOH Take-out 472

Modern Restaurant Management

JUNE 7, 2023

It saves time by decreasing the manpower needed for back-of-house (BOH) operations, enabling staff to focus on higher-value tasks such as serving customers and enhancing overall operational efficiency. The same source reported 8 in 10 restaurant operators with job openings that are difficult to fill.

Food Safety 419

Food Safety Kitchen Safety Food Customer Service 419

Modern Restaurant Management

OCTOBER 20, 2023

In addition to the abovementioned sources of data, an increase in reservation and food delivery app use has led to a surplus of diner data. This data can help to inform improvements in restaurant marketing, customer experience and your digital presence. And as of May 2023, OpenTable is now connecting more than 1.5

Marketing 379

Marketing Loyalty Program Email Marketing Coupons 379

7 Shifts

JANUARY 7, 2020

Alternatively, you can have separate competitions for front-of-house (FOH) and back-of-house (BOH) staff to make the competition more equitable. For example, FOH staff can compete on revenue generated while BOH staff can compete on ticket speed. One source of funding for performance-incentivizing bonuses is tips.

Employee Relations 349

Employee Relations FOH Certification BOH 349

7 Shifts

APRIL 3, 2020

During the COVID-19 situation, evaluate how many BOH staff you need to keep up with delivery and takeout demand. However, it is often overlooked by restaurateurs as a source of optimization. Under this new paradigm you would not need FOH staff and may only need a few BOH staff.

BOH 368

BOH POS Influencer Point of Sale 368

Modern Restaurant Management

AUGUST 4, 2022

These clams are incredibly rare and we were sourcing them from a local farmer in Florida. In a restaurant, it takes time and effort to build the relationship and break the separation between FOH and BOH, but it is extremely important to know what’s going on, even if you’re not in that position.

Back of House 474

Back of House Front of House Communication FOH 474

7 Shifts

FEBRUARY 7, 2024

TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. Data aggregation: Aggregate data from numerous sources, including Yelp!, Examples of kitchen display systems Toast : Paired with the company’s POS, this accompanying KDS integrates your BOH and FOH seamlessly.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

MAY 31, 2021

For example, during the 3-5 pm time frame, cleanup might include a thorough cleaning of kitchen areas by the BOH team and a floor sweeping and sanitization of tables in the front of the house. Hold frequent walk-in interview days to consistently source interested applicants.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Rocket Fuel

NOVEMBER 19, 2024

From information in delivery service provider portals such as DoorDash, Uber Eats and Grubhub to BOH operations and store sales figures tracked via POS systems, the data generated by everyday business operations is highly valuable but complex. For restaurants, that means harvesting information from internal and external sources.

Operations 52

Operations BOH Franchise Franchising 52

7 Shifts

OCTOBER 22, 2021

Regardless of if these new hires are temporary or permanent,part-time or full-time, or BOH or FOH , they should be hired promptly and confidently. Here are a few tips for sourcing, hiring, and training enough employees to get you through the holidays — and then some. Holiday Referral Sprints.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Modern Restaurant Management

JANUARY 29, 2021

Sure, spreadsheets may always be a part of your work life but uploading your data into a QMS instead transforms that data into insights giving you — a source of power and confidence rather than an array of disparate data that requires an amazing amount of time to discern.

Audits 457

Audits Food Safety Kitchen Safety Coaching 457

7 Shifts

SEPTEMBER 19, 2019

For example, play a crucial role in sourcing candidates. Improve the BOH Work Environment Because kitchens have a reputation of being extremely grueling work environments—with stress and conflict common—it's vital to include a tactic devoted entirely to improving the BOH work environment.

Management 284

Management Management 2019 Employee Relations 284

Rocket Fuel

DECEMBER 12, 2024

Invest in ongoing training to ensure BOH and POS transaction inputs are correct and that mistakes, such as using the wrong type of void or comp, arent accidentally skewing your transaction data. Know your baseline for each metric and which variances are acceptable. Adjust regularly. DONT: Try to fix everything at once.

Point of Sale 52

Point of Sale BOH Inventory POS 52

7 Shifts

NOVEMBER 3, 2021

Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. Types of sensitive data in a restaurant. The most important ones for restaurateurs and operators to be aware of are: POS Data.

POS 370

POS Audits Loyalty Program Information 370

7 Shifts

JULY 25, 2024

Diversifying your income sources can help offset rising costs and boost your overall profitability. Which income sources bring the most revenue to restaurants? Aside from finding additional revenue streams for your restaurant, you should also maximize your existing income sources.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Modern Restaurant Management

APRIL 2, 2020

Had a primary source of income in the restaurant industry for the last year. Mark guests and delivery drivers as “arrived” and automatically notify BOH staff via CSK screens. Experienced a decrease in wages or loss of job on or after March 10, 2020. Live in the U.S., an overseas U.S. military base, or any U.S.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Qu

OCTOBER 17, 2024

This “smart” technology integrates with back of house (BOH) systems to help cut costs and minimize overproduction, while supporting sustainable practices that resonate with today’s environmentally-conscious guests. As a result, you’ll improve speed of service and significantly reduce food waste by preventing over-preparation.

Food Order 52

Food Order Waste Technology BOH 52

Modern Restaurant Management

DECEMBER 28, 2020

With leaner teams in place this year, restaurants have taken to automation and supplementary technology in all areas from FOH to BOH and everywhere in between. We also expect that more operators will sourced locally and sustainably with sustainability extending to packaging, straws and printed menus.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

7 Shifts

NOVEMBER 16, 2021

Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers. This option can also diminish the earnings of servers handling more tables and larger parties. Until recently, back-of-house workers were legally ineligible to be included in tip pools.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Lavu

FEBRUARY 10, 2020

If it’s a protein, then it’s important to share its origins and how it was sourced. FOH can relay customer requests fast and in real time, giving the BOH time to adjust. . The FOH team, especially, is different from the BOH in that they enjoy interpersonal communications. Reporting on order times and item times.

FOH 88

FOH BOH Employee Relations Communication 88

Foodable

JANUARY 29, 2021

With innovations outside of BOH kitchen operations, new kiosk-style robotics are popping up everywhere, is tech able to preserve quality and experience? Key Points: SOURCE: Wilkinson Baking Company.

Food Safety 103

Food Safety BOH Kitchen Safety Food Order 103

Qu

NOVEMBER 25, 2024

This “smart” technology integrates with back of house (BOH) systems to help cut costs and minimize overproduction, while supporting sustainable practices that resonate with today’s environmentally-conscious guests. As a result, you’ll improve speed of service and significantly reduce food waste by preventing over-preparation.

Food Order 52

Food Order Waste Technology BOH 52

7 Shifts

DECEMBER 6, 2023

Restaurants that use mandatory tip pools and then share those tips with non-tipped workers (like BOH staff) can’t use tip credits. Additional resources for Colorado restaurateurs Check out these extra resources and information sources to continue learning about tip laws and labor laws affecting Colorado restaurants.

Tip Distribution 221

Tip Distribution Restaurant Law Employee Relations 2023 221

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Be it locally sourced ingredients, top-quality service and ethical labor, or a unique design experience, you have put effort into it and that is worth money. This sparked a lively debate around the efficacy of mandatory service fees.

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Be it locally sourced ingredients, top-quality service and ethical labor, or a unique design experience, you have put effort into it and that is worth money. This sparked a lively debate around the efficacy of mandatory service fees.

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Cheetah

DECEMBER 10, 2021

Operators are diversifying oil types and supply sources, while adjusting menus and learning how to prolong fry life. . A migrant worker shortage in Indonesia and Malaysia, the source of 85% of the world’s palm oil, led to a global shortage causing prices to double. Is it gold or oil we’re talking about here?

Pricing 148

Pricing Operations Food Supply Supplies 148

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. Source: wizardsourcer.com. Sources: [link]. Plus what kind of questions to ask the interviewer. This framework helps give answers context.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

DECEMBER 6, 2023

Restaurants that use mandatory tip pools and then share those tips with non-tipped workers (like BOH staff) can’t use tip credits. Additional resources for Colorado restaurateurs Check out these extra resources and information sources to continue learning about tip laws and labor laws affecting Colorado restaurants.

Tip Distribution 195

Tip Distribution Restaurant Law Employee Relations 2023 195

The Restaurant Times

SEPTEMBER 30, 2021

It helps simplify communication and efficiency in both your front of the house (FOH) and back of the house (BOH) in most restaurants by replacing paper tickets in the kitchen (BOH). Source: FinancesOnline.com. Source: ITDM. Features Of Restaurant Management Software. Analytics And Reports .

Management 98

Management Management Cash Management Mobile Ordering 98

The Restaurant Times

NOVEMBER 4, 2021

Source: Sam Tell Companies. With open configuration, all or part of the Back of House (BOH) is exposed to your visitors or customers. Source: Architecture Design. Source: iStock. Make an appointment with a local inspector to learn more about how to comply with the regulations in your region. . ii) Open Configuration .

Design 98

Design Kitchen Safety Back of House Food Safety 98

Next Restaurants

DECEMBER 18, 2020

Indeed, various media sources regularly perpetuate the idea, with headlines that almost border on the sensational: In 2018, for instance, a writer for Creative Loafing warned of the possibility that college graduates could get “stuck” in the service industry due to lack of opportunity.

Education 108

Education BOH Food Truck Customer Service 108

Touch Bistro

AUGUST 23, 2021

Image Source ]. Image Source ]. Image source ]. Image Source ]. Image Source ]. Image Source ]. Give Guests a Warm Welcome. Put your best face forward from the get-go and make sure the entryway of your restaurant is inviting, aesthetically pleasing, and on-brand. Choose a Theme. Create an Accent Wall.

Design 129

Design 2021 Front of House Sourcing 129

Future Food

APRIL 20, 2022

Source: www.food-management.com. Source: Future Food. Source: Future Food. Source: Future Food. Food, Hospitality & Wellness ‘Places’ Transcending the Resources & Mining Village Work-Life Experience. Permalink.

Hospitality 78

Hospitality Food Safety Front of House Food 78

Xtra Chef

MAY 21, 2020

Manage and source vendors to find the best deal for your business. Start remodeling today for ROI on your best-ever BOH. The cloud is available anywhere you have an internet connection, so you and your staff can limit possible exposure at the restaurant while staying productive and focusing on other reopening measures.

2020 115

2020 Back of House Document BOH 115

ChefMod

MARCH 28, 2021

Procurement is the strategic combination of Sourcing and Purchasing intended to ensure that the buyer compares Quality, Quantity, Time, and Location for products and services to secure the best possible price. In my previous article, I suggested that restaurants should seek out BOH management services.

Ordering 52

Ordering BOH Food Supply Food Order 52