7 Shifts

JANUARY 7, 2020

Alternatively, you can have separate competitions for front-of-house (FOH) and back-of-house (BOH) staff to make the competition more equitable. For example, FOH staff can compete on revenue generated while BOH staff can compete on ticket speed. One source of funding for performance-incentivizing bonuses is tips.

Employee Relations 349

Employee Relations FOH Certification BOH 349

7 Shifts

APRIL 3, 2020

During the COVID-19 situation, evaluate how many BOH staff you need to keep up with delivery and takeout demand. However, it is often overlooked by restaurateurs as a source of optimization. Under this new paradigm you would not need FOH staff and may only need a few BOH staff.

BOH 368

BOH POS Influencer Point of Sale 368

Modern Restaurant Management

AUGUST 4, 2022

These clams are incredibly rare and we were sourcing them from a local farmer in Florida. In a restaurant, it takes time and effort to build the relationship and break the separation between FOH and BOH, but it is extremely important to know what’s going on, even if you’re not in that position.

Back of House 474

Back of House Front of House Communication FOH 474

7 Shifts

FEBRUARY 7, 2024

TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. Data aggregation: Aggregate data from numerous sources, including Yelp!, Examples of kitchen display systems Toast : Paired with the company’s POS, this accompanying KDS integrates your BOH and FOH seamlessly.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

MAY 31, 2021

For example, during the 3-5 pm time frame, cleanup might include a thorough cleaning of kitchen areas by the BOH team and a floor sweeping and sanitization of tables in the front of the house. Hold frequent walk-in interview days to consistently source interested applicants.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Rocket Fuel

NOVEMBER 19, 2024

From information in delivery service provider portals such as DoorDash, Uber Eats and Grubhub to BOH operations and store sales figures tracked via POS systems, the data generated by everyday business operations is highly valuable but complex. For restaurants, that means harvesting information from internal and external sources.

Operations 52

Operations BOH Franchise Franchising 52

7 Shifts

SEPTEMBER 19, 2019

For example, play a crucial role in sourcing candidates. Improve the BOH Work Environment Because kitchens have a reputation of being extremely grueling work environments—with stress and conflict common—it's vital to include a tactic devoted entirely to improving the BOH work environment.

Management 284

Management Management 2019 Employee Relations 284

Rocket Fuel

DECEMBER 12, 2024

Invest in ongoing training to ensure BOH and POS transaction inputs are correct and that mistakes, such as using the wrong type of void or comp, arent accidentally skewing your transaction data. Know your baseline for each metric and which variances are acceptable. Adjust regularly. DONT: Try to fix everything at once.

Point of Sale 52

Point of Sale BOH POS Inventory 52

7 Shifts

NOVEMBER 3, 2021

Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. Types of sensitive data in a restaurant. The most important ones for restaurateurs and operators to be aware of are: POS Data.

POS 370

POS Audits Loyalty Program Information 370

7 Shifts

JULY 25, 2024

Diversifying your income sources can help offset rising costs and boost your overall profitability. Which income sources bring the most revenue to restaurants? Aside from finding additional revenue streams for your restaurant, you should also maximize your existing income sources.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Modern Restaurant Management

APRIL 2, 2020

Had a primary source of income in the restaurant industry for the last year. Mark guests and delivery drivers as “arrived” and automatically notify BOH staff via CSK screens. Experienced a decrease in wages or loss of job on or after March 10, 2020. Live in the U.S., an overseas U.S. military base, or any U.S.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Qu

OCTOBER 17, 2024

This “smart” technology integrates with back of house (BOH) systems to help cut costs and minimize overproduction, while supporting sustainable practices that resonate with today’s environmentally-conscious guests. As a result, you’ll improve speed of service and significantly reduce food waste by preventing over-preparation.

Food Order 52

Food Order Waste Technology BOH 52

7 Shifts

NOVEMBER 16, 2021

Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers. This option can also diminish the earnings of servers handling more tables and larger parties. Until recently, back-of-house workers were legally ineligible to be included in tip pools.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Lavu

FEBRUARY 10, 2020

If it’s a protein, then it’s important to share its origins and how it was sourced. FOH can relay customer requests fast and in real time, giving the BOH time to adjust. . The FOH team, especially, is different from the BOH in that they enjoy interpersonal communications. Reporting on order times and item times.

FOH 88

FOH BOH Employee Relations Communication 88

Foodable

JANUARY 29, 2021

With innovations outside of BOH kitchen operations, new kiosk-style robotics are popping up everywhere, is tech able to preserve quality and experience? Key Points: SOURCE: Wilkinson Baking Company.

Food Safety 103

Food Safety BOH Kitchen Safety Food Order 103

Qu

NOVEMBER 25, 2024

This “smart” technology integrates with back of house (BOH) systems to help cut costs and minimize overproduction, while supporting sustainable practices that resonate with today’s environmentally-conscious guests. As a result, you’ll improve speed of service and significantly reduce food waste by preventing over-preparation.

Food Order 52

Food Order Waste Technology BOH 52

7 Shifts

DECEMBER 6, 2023

Restaurants that use mandatory tip pools and then share those tips with non-tipped workers (like BOH staff) can’t use tip credits. Additional resources for Colorado restaurateurs Check out these extra resources and information sources to continue learning about tip laws and labor laws affecting Colorado restaurants.

Tip Distribution 221

Tip Distribution Restaurant Law Employee Relations 2023 221

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Be it locally sourced ingredients, top-quality service and ethical labor, or a unique design experience, you have put effort into it and that is worth money. This sparked a lively debate around the efficacy of mandatory service fees.

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Be it locally sourced ingredients, top-quality service and ethical labor, or a unique design experience, you have put effort into it and that is worth money. This sparked a lively debate around the efficacy of mandatory service fees.

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. Source: wizardsourcer.com. Sources: [link]. Plus what kind of questions to ask the interviewer. This framework helps give answers context.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

DECEMBER 6, 2023

Restaurants that use mandatory tip pools and then share those tips with non-tipped workers (like BOH staff) can’t use tip credits. Additional resources for Colorado restaurateurs Check out these extra resources and information sources to continue learning about tip laws and labor laws affecting Colorado restaurants.

Tip Distribution 195

Tip Distribution Restaurant Law Employee Relations 2023 195

The Restaurant Times

SEPTEMBER 30, 2021

It helps simplify communication and efficiency in both your front of the house (FOH) and back of the house (BOH) in most restaurants by replacing paper tickets in the kitchen (BOH). Source: FinancesOnline.com. Source: ITDM. Features Of Restaurant Management Software. Analytics And Reports .

Management 98

Management Management Cash Management Mobile Ordering 98

The Restaurant Times

NOVEMBER 4, 2021

Source: Sam Tell Companies. With open configuration, all or part of the Back of House (BOH) is exposed to your visitors or customers. Source: Architecture Design. Source: iStock. Make an appointment with a local inspector to learn more about how to comply with the regulations in your region. . ii) Open Configuration .

Design 98

Design Kitchen Safety Back of House Food Safety 98

Next Restaurants

DECEMBER 18, 2020

Indeed, various media sources regularly perpetuate the idea, with headlines that almost border on the sensational: In 2018, for instance, a writer for Creative Loafing warned of the possibility that college graduates could get “stuck” in the service industry due to lack of opportunity.

Education 108

Education BOH Food Truck Customer Service 108

Touch Bistro

AUGUST 23, 2021

Image Source ]. Image Source ]. Image source ]. Image Source ]. Image Source ]. Image Source ]. Give Guests a Warm Welcome. Put your best face forward from the get-go and make sure the entryway of your restaurant is inviting, aesthetically pleasing, and on-brand. Choose a Theme. Create an Accent Wall.

Design 129

Design 2021 Front of House Sourcing 129

Future Food

APRIL 20, 2022

Source: www.food-management.com. Source: Future Food. Source: Future Food. Source: Future Food. Food, Hospitality & Wellness ‘Places’ Transcending the Resources & Mining Village Work-Life Experience. Permalink.

Hospitality 78

Hospitality Food Safety Front of House Food 78

Xtra Chef

MAY 21, 2020

Manage and source vendors to find the best deal for your business. Start remodeling today for ROI on your best-ever BOH. The cloud is available anywhere you have an internet connection, so you and your staff can limit possible exposure at the restaurant while staying productive and focusing on other reopening measures.

2020 115

2020 Back of House Document BOH 115

ChefMod

MARCH 28, 2021

Procurement is the strategic combination of Sourcing and Purchasing intended to ensure that the buyer compares Quality, Quantity, Time, and Location for products and services to secure the best possible price. In my previous article, I suggested that restaurants should seek out BOH management services.

Ordering 52

Ordering BOH Food Supply Food Order 52

Lavu

JANUARY 15, 2020

Before the challenge of making a profit, you also have to identify sources of financing. Simply put, restaurant financing is the money loaned, borrowed, or sourced from an external party. The purpose of sourcing the money could be to start a restaurant, expand to a second location, or refurbish the premises.

Cash Management 78

Cash Management Equipment Small Business Front of House 78

Sling

SEPTEMBER 6, 2021

Source: TransferMke.com. Source: BaanThaiin.com. Source: GramercyTavern.com. Source: Schlotzskys.com. Source: PizzaMyHeart.co Source: JosephDecuis.com. We’ve put together a list of restaurant websites, and the specific features they do well, so that you can generate ideas for your own online presence.

Website Management 78

Website Management Online Ordering Loyalty Program Mobile Ordering 78

Apicbase

APRIL 5, 2024

Back of house (BOH) operations are complex and have many moving parts. Let’s examine how centralising your restaurant data using BOH management software saves time, reduces costs, and improves restaurant profit margins. Traceability software helps track ingredients from source to delivery and improves regulatory compliance.

Back of House 52

Back of House Front of House BOH Point of Sale 52

Lavu

JANUARY 21, 2020

Both your front of the house (FOH) and back of the house (BOH) transactions are recorded simultaneously. A complete audit trail is provided from the source of information to the destination. The manual bookkeeping process requires a lot of time and effort to ensure that every record is entered and processed in the right way.

Audits 78

Audits Back of House Point of Sale Front of House 78

Apicbase

SEPTEMBER 16, 2022

What data sources to consider? Why combining FoH and BoH data makes analytics more powerful Final thoughts. With analytics, you have a single source of truth for every outlet and every connected data set. What Data Sources Should You Feed to Your Analytics? Here’s what we’ll cover: What is restaurant reporting?

POS 52

POS Operations Back of House FOH 52

Qu

OCTOBER 17, 2024

This “smart” technology integrates with back of house (BOH) systems to help cut costs and minimize overproduction, while supporting sustainable practices that resonate with today’s environmentally-conscious guests. As a result, you’ll improve speed of service and significantly reduce food waste by preventing over-preparation.

Food Order 52

Food Order Waste Technology BOH 52

Deliverect

JUNE 30, 2020

It's no wonder restaurant professionals are happy with an estimated guess of what happens with revenue once it enters the BoH - even if that means taking a 50% profit loss. Actually, food waste is the third biggest global source of pollution. With the right restaurant management software , however, securing your bottom line is simple.

Food 94

Food Online Ordering Cash Management Waste 94

Apicbase

JULY 26, 2024

With 96% of restaurants planning to expand , operators are looking for the best software to manage BOH operations like inventory, recipes, production, and scheduling. Standardised recipes Having a single source of truth for your recipes eliminates doubt about ingredients, suppliers, portion sizes, or allergens.

Back of House 52

Back of House Allergens Front of House Food Supply 52