7 Shifts

NOVEMBER 3, 2021

Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. Train Staff in Best Practices. Here is where you can find all sorts of tailored training for your team. Employee Data.

POS 370

POS Audits Loyalty Program Information 370

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

APRIL 2, 2020

Had a primary source of income in the restaurant industry for the last year. Virtual Training Forums – newly-created to address timely and critical COVID-19 topics. Regional Training Forums – in-person and virtual meetings across the U.S. Experienced a decrease in wages or loss of job on or after March 10, 2020.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

7 Shifts

SEPTEMBER 19, 2019

7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. For example, play a crucial role in sourcing candidates. A high turnover means you now have to recruit, select, and train new candidates, which takes time and costs money. Boosting restaurant culture really is a win-win.

Management 284

Management Management 2019 Employee Relations 284

Rocket Fuel

DECEMBER 12, 2024

Train your team. Invest in ongoing training to ensure BOH and POS transaction inputs are correct and that mistakes, such as using the wrong type of void or comp, arent accidentally skewing your transaction data. Leverage the right tools and tech. Managers should know what exceptions theyre looking for and how to respond.

Point of Sale 52

Point of Sale BOH POS Inventory 52

7 Shifts

JULY 25, 2024

Diversifying your income sources can help offset rising costs and boost your overall profitability. Which income sources bring the most revenue to restaurants? Aside from finding additional revenue streams for your restaurant, you should also maximize your existing income sources. Train staff to recommend appetizers to diners.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. Do you offer any continuing training or education opportunities?” Source: wizardsourcer.com. Sources: [link]. You're a team player. “Do

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Cross training your team to fulfil multiple positions in the kitchen or front-of-house will allow you increased flexibility to staff according to demand. The same goes for providing career advice and training.

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Cross training your team to fulfil multiple positions in the kitchen or front-of-house will allow you increased flexibility to staff according to demand. The same goes for providing career advice and training.

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

Next Restaurants

DECEMBER 18, 2020

Indeed, various media sources regularly perpetuate the idea, with headlines that almost border on the sensational: In 2018, for instance, a writer for Creative Loafing warned of the possibility that college graduates could get “stuck” in the service industry due to lack of opportunity.

Education 108

Education BOH Food Truck Customer Service 108

The Restaurant Times

SEPTEMBER 30, 2021

It helps simplify communication and efficiency in both your front of the house (FOH) and back of the house (BOH) in most restaurants by replacing paper tickets in the kitchen (BOH). Source: FinancesOnline.com. It also decreases training expenses in terms of both time and money owing to the easy-to-use restaurant software.

Management 98

Management Management Cash Management Mobile Ordering 98

Modern Restaurant Management

MARCH 11, 2025

We were a sourcing and hiring platform for restaurants. This was now a race to place any person with a pulse into a role, hoping that you could train them up quickly while you capitalized on the pent up demand from diners to enjoy their favorite restaurants again.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Apicbase

APRIL 5, 2024

Back of house (BOH) operations are complex and have many moving parts. Let’s examine how centralising your restaurant data using BOH management software saves time, reduces costs, and improves restaurant profit margins. Traceability software helps track ingredients from source to delivery and improves regulatory compliance.

Back of House 52

Back of House Front of House BOH Point of Sale 52

Apicbase

MAY 18, 2022

In this article, we’ll cover: Intellectual property Business plan Manual for franchisees Franchise agreement Marketing strategy Partnership with franchisees Training The right technology Feedback loops Franchise support team. Devote enough time to training. Provide ongoing support and training. Which staff structure will I use?

Franchise 52

Franchise Franchising Sustainability Document 52

The Restaurant Times

MARCH 6, 2023

However, most QSRs increasingly use online orders and delivery as a source of income, which comes at an additional cost. Train Employees: The skill of upselling to customers distinguishes a good server from a great one. Lower Employee Turnover: Training new staff takes time and money, which can affect your restaurant’s profitability.

Food Truck 52

Food Truck Point of Sale Employee Relations Equipment 52

The Restaurant Times

DECEMBER 26, 2020

Take reviews and references from multiple sources and analyze the market to understand the spending habits of people frequenting the target location. Make sure that you follow all the necessary sanitation and social distancing protocols in the post- COVID environment and see that your staff is thoroughly trained. How To Avoid.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

The Restaurant Times

NOVEMBER 19, 2021

Streamlined FOH And BOH Operations . The costs of hiring, training, and retaining their replacements are astronomically high. Source: Financial Times. Here is how automation can solve the restaurant staff shortage problem. . 4 Ways Automation Solves Restaurant Staff Shortage Problems. Smooth Kitchen Workflow .

Customer Experience 52

Customer Experience Customer Service Food Order Fast Casual 52

Apicbase

MARCH 28, 2024

With more people using the data to organize workflows for purchasing, inventory, production, and even HACCP, the need for a definitive source of truth that is able to capture all the data and connect them in a coherent way has grown exponentially. In short, your single source of truth needs to be accessible for it to be helpful.

Management 52

Management Management Point of Sale Kitchen Safety 52

Apicbase

APRIL 20, 2022

On top of the manual, you’ll also need to dedicate time to training new franchisees for at least several weeks. Recipes should be simple to execute and dishes easy to assemble using your operations manual and training courses. Tech organises data from many sources and outlets into insightful dashboards. The solution.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Apicbase

JANUARY 13, 2023

A large percentage of these investments are driven by food service industry startups that help businesses streamline BoH operations to reduce food waste. Many are turning to locally sourced foods to combat the issue. 7Shifts , 2022) The cost of hiring and training a front-line employee is $5,864, and is likely to increase by 2023.

2023 52

2023 Operations Management Management 52

Touch Bistro

JULY 18, 2021

In this post, you’ll learn: Why it’s important to find the best kitchen staff and keep them 3 places to source back of house staff for your restaurant 5 kitchen staffing tips to help you retain back of house staff. Learn how to hire, train, schedule, and retain restaurant staff. The Ultimate Guide to Restaurant Staffing. Download Now.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Apicbase

APRIL 18, 2024

Without it, managers would be faced with manually sifting through raw data from multiple sources. When these metrics fall below acceptable standards, you can make changes to improve training, better incentivise employees, and adopt new processes and tech to make everyday operations more efficient. Simplify restaurant reports now

Operations 52

Operations Inventory Food Order Waste 52

Touch Bistro

APRIL 7, 2021

Source internally. And after you’ve been through the basics, be sure to arrange training for each new hire. Training can also include providing new employees with virtual resources. Additionally, organizations like ServSafe offer online programs to train employees in proper food handling, responsible alcohol service, and more.

Employee Relations 52

Employee Relations Hiring Seasonal Menu POS 52

Lavu

MARCH 11, 2020

Back-of-house (BOH) management. A good system should be easy to use, integrate into your restaurant operations, and require minimal training hours to master. If it requires extensive training, it might not be the right system for your business. Front-of-house (FOH) management. Employee scheduling. Employee tips.

Management 78

Management Management Cash Management Mobile Ordering 78

Apicbase

MAY 8, 2024

Several users say MarketMan is easy to use or that it’s easy to train employees to use the system. In MarketMan, the central kitchen is treated similarly to an external supplier, which means it is essentially viewed as a source of orderable items. It is a popular choice for BOH management, mainly for companies in the US.

Inventory 52

Inventory Food Supply Back of House Kitchen Safety 52

Apicbase

JUNE 16, 2023

To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house). Employee turnover is a significant expense for a business regarding recruitment, training, and lost productivity.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

MAY 6, 2021

But the bad news is they are having trouble hiring and filling positions across the board for cooks, servers, FOH and BOH positions. Many restaurants still just rely on the same sources. In the past, hiring managers have been too rigid wanting a candidate to have a certain number of years of experience in FOH or BOH or in the kitchen.

Hiring 493

Hiring FOH BOH Coaching 493

7 Shifts

OCTOBER 22, 2021

In fact, the sooner you begin the search for new candidates, the more likely you'll find and hire qualified workers — and the more time you'll have to train them, so they're fully ramped come December. Here are a few tips for sourcing, hiring, and training enough employees to get you through the holidays — and then some.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Cheetah

DECEMBER 10, 2021

Operators are diversifying oil types and supply sources, while adjusting menus and learning how to prolong fry life. . A migrant worker shortage in Indonesia and Malaysia, the source of 85% of the world’s palm oil, led to a global shortage causing prices to double. Is it gold or oil we’re talking about here?

Pricing 148

Pricing Operations Food Supply Supplies 148

Modern Restaurant Management

JANUARY 29, 2021

It can lead to burnout and turnover, which may also leave you open to more risk through increased mistakes and gaps in training. They’re being asked to do more in environments that are far riskier than before. Another upside to using a QMS is that it puts you ahead of the curve with how the FDA is planning the future of food safety.

Audits 457

Audits Food Safety Kitchen Safety Coaching 457

Modern Restaurant Management

DECEMBER 28, 2020

Prior to serving guests in all FOODWORKS locations, chefs and staff of each featured restaurant must participate in food safety, sanitation and hospitality training programs designed in consultation with some of the nation’s leading health and safety experts. Angela Hart, Solutions Director North America, Fourth.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

APRIL 1, 2025

Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position. Labor Cost Management : Instead of cutting staff, 68 percent of restaurants have embraced cross-training as the top labor cost management strategy. Nevada residents allocate 21.79

Pricing 251

Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

DECEMBER 31, 2019

Menus need to diversify to keep patrons coming back for more, but more personalized options mean more training for staff. People don't want to have their credit card go out of sight and into the BOH where people are doing god knows what with it. An example of this could include rethinking how the kitchen is trained and staffed.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Restaurant365

MAY 7, 2021

The labor shortage is particularly concentrated for back-of-house (BOH) employees, such as line cooks, prep cooks, and dishwashers. The source of the labor shortage is being heavily debated, but most experts are linking it to many different factors pressuring the labor market at the same time.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78