Modern Restaurant Management

MARCH 14, 2025

As the fourth season approaches, premiering in June 2025 , one can't help but wonder: What if Carmy, like so many real-life restaurants today, had to decide between holding onto tradition or embracing technology to improve operations? Bridging Tradition and Technology Would Carmy’s team adapt to this kind of change?

Front of House 221

Front of House Back of House FOH BOH 221

Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information.

Management 473

Management Management BOH Front of House 473

Modern Restaurant Management

JUNE 8, 2020

Front-of-house (FOH), back-of-house (BOH), and management should feel comfortable immediately discussing any questions that arise related to new policies. Unlike standard text messaging, business messaging apps allow managers to create chat groups between individuals, FOB, BOH, vendors, and more. Improve Team Communication.

FOH 507

FOH BOH Front of House Employee Relations 507

7 Shifts

FEBRUARY 7, 2024

Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

MAY 6, 2021

But the bad news is they are having trouble hiring and filling positions across the board for cooks, servers, FOH and BOH positions. They should use technology tools to engage and do the follow ups. At Landed, we are dedicated to helping the restaurant industry find and hire better quality candidates faster.

Hiring 493

Hiring FOH BOH Coaching 493

Modern Restaurant Management

AUGUST 4, 2021

Standardized Operating Procedures (SOPs) : Are your SOPs documented for training and replication, including recipes, steps of services, BOH processes, etc.? Foundational Technology : Do you have integrated technology in place that allows you to manage, scale and monitor your business in the accelerated on-demand world we now live in?

BOH 539

BOH Document Training Operations 539

Modern Restaurant Management

JUNE 7, 2023

Today, technology is revolutionizing food safety practices by enabling centralized and automated solutions. One transformative technology driving food safety initiatives is the Internet of Things (IoT). In fact, the World Health Organization reports that on average, 1,600,000 people get sick each day due to unsafe food.

Food Safety 419

Food Safety Kitchen Safety Food Customer Service 419

7 Shifts

SEPTEMBER 1, 2022

At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. For instance, BOH staff may use it to communicate in any interaction they have. If the BOH staff is constantly shouting “86!” Where did the term come from? Keeping enough inventory on hand.

Definition 360

Definition BOH FOH Front of House 360

Modern Restaurant Management

OCTOBER 20, 2023

Instead, they need to integrate data insights with marketing functionality using next-generation marketing technology solutions that help identify priority customers. Restaurants can better identify those needs using next-gen marketing technologies that unlock first-party data to inform great marketing techniques.

Marketing 379

Marketing Loyalty Program Email Marketing Coupons 379

7 Shifts

NOVEMBER 12, 2020

Restaurant technology training, including how to request shifts and what to do during opening and closing shifts. Your back-of-house (BOH) team should also have some basic customer service training. Restaurant technology guides: Include step-by-step guides for using your restaurant’s technology, from the POS to the security system.

FOH 307

FOH Food Safety BOH Customer Service 307

Modern Restaurant Management

MARCH 25, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information.

Management 221

Management Management BOH Front of House 221

Modern Restaurant Management

DECEMBER 28, 2020

Restaurant owners will lean heavily on technology that is intuitive, can be easily integrated with existing systems. Those that are continuing to prosper had their technological house in order prior to the pandemic. generation. Regardless of the decisions made, there will inevitably be a big market for new and interesting packaging.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

7 Shifts

AUGUST 5, 2020

Many have POS integrations and can automate tickets for the back-of-house (BOH) team. Train staff on how to use the technology of the tools that you decide to use for takeout and delivery. However, these tools usually come with steep fees.

Delivery 341

Delivery Food Email Marketing Front of House 341

Goliath Consulting

APRIL 10, 2023

HVAC Tips Maintain your BOH and FOH With your back of the house refrigeration maintenance scheduled, it is time to take a look at the front of the house preparation. Are the thermometers calibrated and the refrigeration levels adequate? It is also important to keep in mind that DIY repairs can risk your units’ warranties.

Front of House 386

Front of House FOH BOH Back of House 386

7 Shifts

MAY 31, 2021

For successful implementation of these processes, restaurants often rely on tools for accountability and optimization, including technology, templates, systems, and planners. Use Restaurant Technology. Restaurants continue to benefit from innovative technology built specifically for the industry. Areas of restaurant operations.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

APRIL 3, 2020

During the COVID-19 situation, evaluate how many BOH staff you need to keep up with delivery and takeout demand. POS Systems Your point of sale is the technological heart of your restaurant and the system which is most mission-critical to your operations. However, it is often overlooked by restaurateurs as a source of optimization.

BOH 368

BOH POS Influencer Point of Sale 368

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. According to equipment provider Restaurant Technologies , cuts, slips and falls, burns, and sprains are the most common BOH injuries.

Back of House 276

Back of House Management Management BOH 276

7 Shifts

JULY 14, 2020

Consider specialty sanitization services In addition to hourly sanitization of all high-contact surfaces (FOH and BOH), ensuring you have access to professional specialty sanitization will provide more confidence and peace of mind to your staff and guests. With ResQ, you'll never worry about repair and maintenance again.

Management 370

Management Management Kitchen Safety Equipment 370

7 Shifts

DECEMBER 18, 2023

This helps prevent stockouts, which are frustrating for customers and BOH and can hurt your restaurant’s bottom line. Point-of-sale (POS) system Your point-of-sale system, or POS, is the technology that your team uses to process customer orders quickly and send them directly to the kitchen.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

SEPTEMBER 26, 2022

In the ever-expanding landscape of restaurant tech , employees will become skilled to some degree with a variety of different technology and software tools on the job. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Cooking and Food Preparation.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Rocket Fuel

NOVEMBER 19, 2024

From information in delivery service provider portals such as DoorDash, Uber Eats and Grubhub to BOH operations and store sales figures tracked via POS systems, the data generated by everyday business operations is highly valuable but complex. How is data gathered? Before we can capitalize on data insights, we must collect it.

Operations 52

Operations BOH Franchise Franchising 52

Rocket Fuel

DECEMBER 12, 2024

Technology and tools forexception-based reporting The most important piece of theexception-based reportingpuzzle, at least in terms of technology, is a system that can collect and organize detailed data from across multiple units and from a variety of systems. Know your baseline for each metric and which variances are acceptable.

Point of Sale 52

Point of Sale BOH Inventory POS 52

7 Shifts

OCTOBER 2, 2019

If you’re starting in a new restaurant, there’s a learning curve as you navigate new policies, people, technology, and procedures. Take the time you need to get trained up on the technology your restaurant uses, and learn best practices. As a manager, planning and organization will become a bigger part of your job.

Management 285

Management Management Communication Back of House 285

7 Shifts

SEPTEMBER 19, 2019

Tech-savvy: New technology and software is part and parcel of running a restaurant. Problem 3: Leaving Data on the Table Trends show that it’s likely that your competition is moving towards a fully integrated restaurant technology stack, which allows them to capture data to make better decisions.

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

DECEMBER 16, 2020

Within 7shifts, we’re also seeing trends that move away from a traditional BOH and FOH split, and more to non-traditional roles like delivery and more management being scheduled. With Toast’s new Order & Pay system, The Snug was able to reduce their front-of-house staffing and keep their labor costs optimized.

Back of House 284

Back of House Front of House FOH Point of Sale 284

Modern Restaurant Management

DECEMBER 31, 2019

We believe we will continue to see improvements in business models and technology that will advance the delivery experience for target audiences including logistics, restaurants and especially the consumer. 2020 will be a year for significant changes in the restaurant and restaurant technology industry. Buck Jordan, CEO Miso Robotics.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

7 Shifts

NOVEMBER 29, 2022

Take care of your BOH. Destination Unknown Restaurants makes an effort to pay the BOH as much as they can, and they're in the process of figuring out how to get the entirety of their team on salary. Since Michigan allows tip sharing (excluding salaried managers), Miss Kim starts both FOH and BOH staff at the same wage.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Qu

OCTOBER 17, 2024

And the biggest bottleneck in fulfilling that promise— outdated kitchen technology resulting in sub-optimized kitchen operations. This technology reduces mistakes in order preparation, which is crucial for maintaining guest satisfaction and loyalty. Upgrading your kitchen is no longer a nice-to-have—it’s a necessity.

Food Order 52

Food Order Waste Technology BOH 52

7 Shifts

JULY 29, 2020

BOH Care for customer wellbeing. If you’re considering asking FOH staff to work as delivery drivers , make sure they have valid drivers’ licenses, access to cars that are in good condition, car insurance, and clean driving records. Not afraid to hold fellow staff accountable for following COVID-19 safety measures, like wearing PPE.

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

Transact

OCTOBER 2, 2019

Improvements in back-of-house technology can help restaurants be more cost-conscious while remaining competitive. Read on to learn three ways upgrading your BOH technology can benefit your foodservice operation. . The post How Technology Can Revolutionize Your Back-of-House appeared first on TransAct Restaurant Solutions.

Back of House 64

Back of House Technology BOH Kitchen Safety 64

Apicbase

MARCH 28, 2024

The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations.

Back of House 52

Back of House FOH BOH Front of House 52

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. A kitchen display system makes it easy for staff members in the FOH to communicate with staff in the BOH, and vice versa. Efficiency.

BOH 112

BOH FOH Front of House Back of House 112

7 Shifts

NOVEMBER 3, 2021

Since restaurants often store and hold so much guest information, or work with so many integrated pieces of technology to run their day-to-day operations, they present a juicy target for criminals looking to exploit it for their purposes. Types of sensitive data in a restaurant.

POS 370

POS Audits Loyalty Program Information 370

Modern Restaurant Management

APRIL 2, 2020

Toast's Rally for Restaurants initiative, uniting top brands across the technology and foodservice sectors in support of the foodservice community during the COVID-19 health crisis. TransAct® Technologies Incorporated is offering its BOHA!™ Individuals requesting assistance are eligible one time only.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Qu

NOVEMBER 25, 2024

And today, the biggest bottleneck in fulfilling that promise is outdated kitchen technology. Holistic, well-integrated kitchen technology reduces mistakes in order preparation, which is crucial for maintaining guest satisfaction and loyalty. Upgrading your kitchen is no longer a nice-to-have—it’s a necessity.

Food Order 52

Food Order Waste Technology BOH 52

Chowly

JULY 11, 2024

ROI traditionally focuses on the financial return gained from investments in resources, technology, or strategies. In addition to these duties, they must also navigate the complexities of modern technology, which includes maintaining online menus, managing third-party delivery services, and integrating various digital systems.

Operations 105

Operations BOH Customer Service Customer Experience 105