7 Shifts

APRIL 23, 2021

The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. The traditional front of the house to the back of the house divide has closed. Some restaurant workers have found new careers outside of the industry.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Restaurant of the Future Panel. 20 at 4 p.m.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

7 Shifts

AUGUST 2, 2024

By tracking metrics like customer retention and employee turnover rate, contribution margin, and menu item profitability, restaurant managers can identify each area’s strengths and what areas need improvement. It involves tracking massive amounts of real data and industry benchmarks. Sounds complicated?

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

EATER

APRIL 3, 2023

He applied this education to a line cook position at Maialino in Manhattan, then tried his hand at front-of-house work at Blue Hill at Stone Barns. People who are much smarter than me do everything from operations and supply chain management to branding and marketing. Today’s installment: Jorge Gaviria.

Food Supply 244

Food Supply Front of House Supplies Consumer Goods 244

EATER

MAY 26, 2023

The 450-page book dives deeply into the world of vegetables, from their production to their many uses to their cultural context. I get to work with the agriculture teams, which manage our vegetable and grain production, and the retail team, which leads the farm store and the online farm store. Then, I write the menu.

Agriculture 246

Agriculture Front of House Back of House Education 246

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. What about managers? Track and manage employee workload. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Back of House Positions 43% turnover rate.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

EATER

JANUARY 28, 2022

per hour — the lowest legal cash wage in the U.S. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management. Jillian Melton was paid just $2.13

Cash Management 246

Cash Management Restaurant Law Employee Relations Food Supply 246

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. Dining Bond Goes Global. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

FEBRUARY 21, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. The James Beard Awards are governed by the volunteer Awards Committee. Sushi Maki Ocean Tempura.

Brewery 348

Brewery Design Food Supply Equipment 348

Xtra Chef

NOVEMBER 11, 2020

In this three-step planning guide, we’ll explore the considerations for restaurant owners, managers, and operators who want to survive the holidays and bring joy to customers—and business balance sheets! Should you focus on the in-house experience or pivot to off-premise options? xtraCHEF has you covered. Consideration 1: COVID-19.

Hospitality 155

Hospitality Seasonal Menu Front of House Social Media 155

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. We are told that even when the pandemic has passed, nothing will be the same and we will all want a contactless experience, eliminating dirty cash and replacing handshakes with awkward elbow bumps. What’s in store for 2021?

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. We are told that even when the pandemic has passed, nothing will be the same and we will all want a contactless experience, eliminating dirty cash and replacing handshakes with awkward elbow bumps. What’s in store for 2021?

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Lavu

OCTOBER 13, 2023

What is Restaurant Table Turnover Rate? Table turnover rate measures of how often a table is occupied by a new group of guests during a specific period of time. It is calculated by dividing the number of guests served by the number of tables available during that time period. The ideal turnover rate changes based on type of restaurant.

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Deliverect

JULY 24, 2020

Is it limited to taking payments and orders, or does it also provide inventory management, a reservations system, kitchen and shift management tools? It’s becoming increasingly important to have a system in place to handle delivery orders and manage the driver or customer pick-up process. POS (point of sale) systems.

Technology 110

Technology Mobile Ordering Front of House Online Ordering 110

Embrace the Suck

APRIL 18, 2022

Simon Sinek in his best-selling book titled Start With Why says that “People don’t buy what you do, they buy why you do it.” There are also some that thrive (15%) and the elite few that drive their market (5%)… these top two categories came out of the pandemic stronger because they focused on the right things.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Restaurant365

JUNE 2, 2020

You can’t run a restaurant without employees, which means that processing payroll is an essential task for restaurant owners, operators, and managers. When you have restaurants in multiple states and cities, the difficulties of managing your payroll are multiplied. Who qualifies as a tipped employee?

Tip Distribution 109

Tip Distribution Restaurant Law Front of House Cash Management 109

Lavu

MARCH 2, 2020

Doing so helps managers and restaurant owners to make informed decisions and implement profitable strategies. The major functions of BI include data mining, reporting, analytics, online analytical processing, and business performance management. A restaurant analytics system can be built in the restaurant management software.

Cash Management 78

Cash Management Point of Sale Front of House Inventory 78

Restaurant365

NOVEMBER 26, 2019

Restaurant management software can streamline restaurant operations, helping you become more efficient and profitable. However, not all restaurant management systems are created equal — and the tools you have access to can play a large role in your success. Cloud-based management. User-friendly order management.

2020 117

2020 Management Management Mobile Ordering 117

Smart Systems Pro

APRIL 3, 2019

A restaurant management plan is your written strategy for how to get your restaurant to where you want it. This restaurant management plan is a tool that translates ideas (I should or I’ll try to) into action (I am). Benefits of a restaurant management plan. Increased cash flow. Teach, involve and delegate to your team.

Management 72

Management Management Cash Management Front of House 72

Cheetah

SEPTEMBER 29, 2020

More than a POS system, Upserve is a full-fledged restaurant management software with the promise to streamline your entire operation into a simple, integral and unified interface. Upserve basically handles everything, from the reception in the front to the back office. Reading Time: 5 minutes. All POS Systems Overview.

POS 78

POS Loyalty Program Mobile Ordering Cash Management 78

Restaurant365

JUNE 9, 2021

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Restaurant KPIs impacting a profitable front of house. A new customer may book a reservation or an event, which means the customer will receive confirmations and reminders.

FOH 78

FOH BOH Front of House Customer Experience 78

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Deliverect

OCTOBER 2, 2019

Pick the right one and you can streamline all your restaurant operations, from orders and payments to staff and inventory management. Key features include floor management, customer and inventory tracking, table-side ordering and an offline mode. Key features include table management, coursing, menu management and sales reporting.

POS 60

POS Delivery Cash Management Point of Sale 60

Open for Business

MARCH 1, 2023

Chef, server, and bartender barely scratch the surface of all the work that happens in front and back of house. A general manager might also wear a restaurant’s sommelier hat. Restaurant jobs include many more than the obvious few that spring to mind. Often, a single person will fill multiple jobs.

Cash Management 78

Cash Management Fast Casual Front of House Fine Dining 78

Open for Business

OCTOBER 8, 2024

Ease the pressure on your front-of-house staff while managing guest expectations and boosting your bottom line. Online waitlists are a smarter way to manage the holiday rush The holiday rush often means longer wait times and crowded host stands. It then suggests the most efficient table assignments to maximize covers.

Dietary Restrictions 60

Dietary Restrictions Seasonal Menu Reservations Cash Management 60

Open for Business

OCTOBER 20, 2023

Craft a comprehensive financial blueprint to manage your restaurant’s expenses. Whether you’re leaning towards digital accounting solutions or considering the expertise of a financial advisor, staying clued in on your cash flow—both outgoing and incoming—is pivotal for your restaurant’s triumph.

License 78

License Email Marketing Front of House Social Media 78

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

The Restaurant Times

JANUARY 27, 2022

With no cash in hand, there is no need for human touch, which is more hygienic and safer. It’s also more efficient in terms of cash flow, which is another advantage. With the latest wave of COVID-19 spreading rapidly, restaurant owners are considering how best to implement safety measures while controlling costs.

Fine Dining 52

Fine Dining Technology Point of Sale Online Ordering 52

Apicbase

AUGUST 25, 2023

More than 4 in 10 operators plan to invest in equipment or technology to increase front- and back-of-house productivity. As Carl Orsbourn and Meredith Sandland emphasise in their 2021 book Delivering the Digital Restaurant: Your Roadmap to the Future of Food , it’s crucial to understand this disruption.

Cash Management 52

Cash Management Technology Front of House Allergens 52

Smart Systems Pro

APRIL 3, 2019

A restaurant management plan is your written strategy for how to get your restaurant to where you want it. This restaurant management plan is a tool that translates ideas (I should or I’ll try to) into action (I am). Benefits of a restaurant management plan. Increased cash flow. Teach, involve and delegate to your team.

Management 40

Management Management Cash Management Front of House 40

Marketman

DECEMBER 21, 2019

Whether your restaurant is preparing for its grand opening night or will be celebrating its 10 year anniversary, it is never a bad time to begin implementing the best restaurant management practices and improving your processes. Restaurant management spans over a wide variety of elements including: Customer service. Staff management.

Management 52

Management Management Cash Management Inventory 52

Notch

JANUARY 23, 2019

And when all costs and variables are considered, high-end restaurants need to be particularly well-managed to survive. As an owner-operator, your restaurant likely sits at the center of your life. It's not only your business and your livelihood— it's also your dream. So, why do it? Why run a restaurant at all?

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Apicbase

MARCH 3, 2023

These back-of-house software systems have become indispensable for modern restaurants because they enhance profitability and simplify work for restaurant managers and kitchen staff. Chief among these restaurant management systems is a F&B management platform such as Apicbase. POS integration is essential.

Point of Sale 52

Point of Sale POS Management Management 52

Notch

JANUARY 23, 2019

And when all costs and variables are considered, high-end restaurants need to be particularly well-managed to survive. As an owner-operator, your restaurant likely sits at the center of your life. It's not only your business and your livelihood— it's also your dream. So, why do it? Why run a restaurant at all?

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. " The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. Make it This Winter.

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

EATER

JULY 8, 2024

Many use the revenue to more evenly distribute pay between the front of house (servers, bussers, hosts) and back of house (cooks, dishwashers), who historically earn a lot less. Restaurant service fees are now commonplace. Frequently used to replace tips, these fees are typically in the range of 20 percent.

Airlines 311

Airlines Tip Distribution Front of House Restaurant Law 311

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu. The film reveals a concerning statistic from a 2013 study by the Office of U.S.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364