ChowNow

APRIL 4, 2025

What people say about your restaurant online carries real weight, but the good news is that with a little strategy and a lot of consistency, you can influence the conversation and grow a steady base of glowing good reviews. Its actively managing how your business is perceived across platforms like Google, Yelp, TripAdvisor, and social media.

Management 195

Management Management Social Media Online Ordering 195

Modern Restaurant Management

AUGUST 19, 2022

Leverage social media. Social media is a great tool to increase engagement. At least seven out of every 10 Americans use social media regularly. Treat local influencers to a meal. Social influencers are the new celebrity endorsement. Partner with a local business. 10, Host local events.

Franchising 492

Franchising Franchise Social Media Loyalty Program 492

Modern Restaurant Management

OCTOBER 1, 2022

Users should easily access the menu, book a table, and click on the phone number or other links without pinching. Communicate with Customers on Social Media. Meet your guests on social media. Promoting a business on social media is as easy as taking a photo of your meals and clicking the “Share” button.

Marketing 508

Marketing Email Marketing Social Media SEO 508

ChowNow

FEBRUARY 7, 2025

Promotions, local SEO, and social media ads can help bring more people through your door. A strong social media presence, community partnerships, and local events can get your name in front of more potential customers. Targeted email campaigns, influencer partnerships, and limited-time offers can generate interest.

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

EATER

MARCH 21, 2025

@ dzaslavsky Screenshot via TikTok The story behind the salad, or morkovcha, is one of Korean culinary innovation, forcible exile, and a violent dictatorship Last winter, a Ukrainian American wellness and lifestyle influencer named Danielle Zaslavsky posted a TikTok of herself slurping a grated carrot salad straight from a frosty mason jar.

Social Media 258

Social Media 2006 Agriculture Food Order 258

Modern Restaurant Management

DECEMBER 10, 2021

Book in advance, or wait half an hour for a table. Influencers like food bloggers and food critics have a loyal audience that trusts what they say and recommend. These influencers are considered experts on the issue of restaurants, and their verdict can be taken as a guarantee of great experience and even better food.

Marketing 567

Marketing SEO Front of House Website Management 567

Modern Restaurant Management

AUGUST 2, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of LTO impact, influencer impact and no-show fees. Diversify media mix: An omnichannel presence provides optimal reach and the widest range of information sources. percent more visits than the year-to-date Tuesday average.”

Influencer 251

Influencer Pricing 2024 Social Media 251

EATER

OCTOBER 31, 2024

The ability to create pop-ups and garner a following on social media translates to a lower barrier of entry for showcasing baked goods. I taught myself to bake through books and practice, just out of curiosity. Though Latinx people comprise 19 percent of the U.S.’s

Consumer Goods 322

Consumer Goods Customer Experience Social Media Take-out 322

Modern Restaurant Management

JULY 29, 2022

billion on national television advertisements, and digital spend is also on the rise given the increasing influence of social media platforms like TikTok. How do brands know if their media spend is making an impact with diners? In 2021, QSR brands spent an estimated $1.8

Advertising 522

Advertising Take-out Marketing Social Media 522

Modern Restaurant Management

MARCH 23, 2020

As one way to help restaurants navigate this uncertain time, our team has created a short e-Book with marketing tips for restaurants. For example, if you’re a pizza joint, offer a remote pizza making class online or on social media where people can connect with you and your cuisine from the comfort of their own home.

Marketing 507

Marketing Back of House Employee Relations Social Media 507

ChowNow

FEBRUARY 12, 2025

Email marketing might not be as flashy as social media marketing, but for restaurants, its possibly the most effective way to stay connected with customers. Unlike social media platforms, where the algorithm overlords dictate who will and will not see your posts, emails go straight to your customers inboxeswhich they check daily.

Email Marketing 195

Email Marketing 2025 Marketing Online Ordering 195

Modern Restaurant Management

JULY 6, 2023

Without question the superior answer is a strategy and implementation that creates customized experiences, fosters strong connections, boosts guest engagement and significantly influences customer behaviors. Text messages can be seamlessly integrated with social media, email, and digital displays.

Seating 450

Seating Innovation Marketing Loyalty Program 450

ChowNow

JANUARY 23, 2025

Social media Everyone is on social media , even if every person isnt on the same platform, so youll need to hit each of the major apps like: Instagram Facebook X (Twitter) TikTok Create a buzz with event pages, behind-the-scenes teasers, and countdowns to the big event.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

7 Shifts

JULY 30, 2021

From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! Social Media. actively follow their favorite restaurants on social media? Many of these diners even use these social platforms to pick and choose their next dining experience.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

7 Shifts

JULY 10, 2020

A seating capacity goal (such as 100% of the allowed seating capacity) or a reservation booking goal A revenue goal—such as a volume number or percentage compared to pre-COVID A follower goal on social media from gaining new interest in your restaurant A return visit goal for diners who return to your restaurant after the grand opening 2.

Events 351

Events Social Media Kitchen Safety Seating 351

EATER

DECEMBER 19, 2023

Lille Allen | Eater Known to 15 million TikTok followers for his candid restaurant reviews and multi-thousand-dollar tips, here’s how the MMA-fighter-turned-social-media-phenomenon became the voice of a generation of diners There is no shortage of food opinions online. (Hi, Hi, you’re on Eater.) Who is Keith Lee? He never responded.

Social Media 341

Social Media Customer Service Food Order Influencer 341

7 Shifts

AUGUST 12, 2020

There are many restaurants who’ve never touched advertising or social media, and they’ve been the neighborhood’s go-to spot for decades. Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. This is social media’s new content-rich version of the old-fashioned review.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

EATER

MAY 20, 2020

We are living in the age of the global pantry, when a succession of food media-approved, often white figures have made an array of international ingredients approachable and even desirable to the North American mainstream — the same mainstream that, a decade ago, would have labeled these foods as obscure at best and off-putting at worst.

Social Media 364

Social Media Influencer Magazine Food Order 364

7 Shifts

FEBRUARY 15, 2022

Your smartphone is your restaurant's media center. It's a full-on media company. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. That smartphone is your media center.

Social Media 448

Social Media Hiring Website Management Hospitality 448

EATER

SEPTEMBER 9, 2024

Baking is full of mistakes, but it’s a rare baking book that tells you why, and in doing so encourages you to try, try again. Nahid Joon is alive in every page of this book. She traces Nahid Joon’s family history while also providing details of her many travels, from Nice to London to Dubai, that influenced the way she cooked.

2024 352

2024 Book Influencer Take-out 352

EATER

SEPTEMBER 11, 2024

Only recently has Doiron, who’s known across all social media platforms as @justine_snacks, acquired what she calls a “normal” kitchen. Doiron, while similarly successful, maintains a down-to-earth air; her audience wants a recipe provider, not a lifestyle influencer, she says. This is how Justine Doiron — 2.3

Food 304

Food Social Media Point of Sale Book 304

EATER

SEPTEMBER 15, 2023

An Rong Xu /Eater In her debut cookbook, ‘Made in Taiwan,’ the journalist uses recipes to tell the story of the island’s people, and take a stand on its sovereignty “I’m not a food influencer or a professional chef,” Clarissa Wei says. “A A lot of people are really good at coming up with gorgeous new recipes that no one has ever seen before.

Food 363

Food Book Food Supply Food Order 363

EATER

JULY 30, 2020

There’s this idea in food media that it’s somehow easier to cook the food of your culture because you grew up with it or that it’s a part of you,” Martinez tells me. “It Yet the simultaneous compartmentalizing and marginalization of BIPOC in food media goes far beyond one organization or one editor-in-chief. I am not your maman!)”.

Social Media 356

Social Media Employee Relations Magazine Food Order 356

Modern Restaurant Management

OCTOBER 31, 2019

If they can book right then and there why would they continue to search for other options. If you are struggling with content for social media, running a contest can spur photographic masterpieces. Social Media Integration. You can even boost your social following or traffic to your site.

SEO 318

SEO Social Media Email Marketing Point of Sale 318

Modern Restaurant Management

APRIL 20, 2021

With just under 50 percent of people planning to host their event outside, restaurants, hotels and venues with an outdoor space should begin promoting these offerings through their marketing and social channels. More than one in three (34 percent) said that they will be planning their event with 1-3 months’ notice.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Web Diner

MARCH 28, 2025

Social media isnt just a tool for restaurants. Instagram: The Art of Visual Cravings A single well-lit shot of spaghetti twirled to perfection can be enough to make someone book a reservation on the spot. X (Twitter): The Fast-Paced Conversation Hub X is where you connect with foodies, influencers, and customers in real time.

Social Media 36

Social Media Demo Customer Experience Book 36

EATER

JULY 20, 2021

Why Morgan Neville’s Anthony Bourdain documentary fails to close the gap between the on-camera Bourdain and the person who performed him An obscure, 43-year-old chef and author of minor crime novels is reborn, after a sudden and unexpected literary success, into a life of global fame and influence. The drinks were delicious, no doubt.

Social Media 364

Social Media Entertainment Front of House Book 364

EATER

MAY 17, 2022

Landing a cookbook deal involves good timing, a great idea — and increasingly, a ton of followers on social media Imagine Marcella Hazan as a gifted Italian home cook in her shoebox-sized apartment in upper Manhattan in the 1970s. The story, which writer Mayukh Sen recounts in his book Taste Makers , is the stuff of legends.

Social Media 246

Social Media Book Point of Sale Food Safety 246

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. Management log books also cut down on confusion. When customer complaints or employee concerns come up, each manager can get up to speed just by reading the log book.

Management 397

Management Management Email Marketing Point of Sale 397

EATER

MARCH 1, 2021

We struggled with access to financial and social capital, and were soon overshadowed by white entrepreneurs selling similar ferments. Whenever a media outlet wants to fill a pickling or fermenting space in print, online, and on social media,” they go with white fermenters, Sarah says.

Food 345

Food Social Media Workshop Point of Sale 345

EATER

SEPTEMBER 21, 2023

The book walks through Kent’s reconciliation with her identities and her life thus far in a way that is conversational and amusing yet incisive. Sami Schalk: In the book, you talk about multiple experiences of disability. Not just socially, but [also] with research. Now we have the language. Like, do you all not like eating?

Definition 361

Definition Book Social Media Take-out 361

Culinary Cues

JUNE 13, 2023

“Don’t look at me, I just work here” – ah, this is a bold statement that says: “don’t shoot me, I’m only the piano player” and have no decision-making power or ability to influence an outcome. Of course, I could go on and on. There is, and always has been, a love/hate relationship between worker and employer.

Article 370

Article Social Media Blog Café 370

The Restaurant Times

DECEMBER 17, 2021

Cafes and coffee shops across the world are discovering the power of social media. While most coffee shops do not actively use social media channels to promote their business, it’s the best way! Yes, your social media coffee shop promotions can have a huge impact on bottom-line revenues.

Social Media 98

Social Media Loyalty Program Merchandise Point of Sale 98

Modern Restaurant Management

OCTOBER 17, 2019

recently released a second book, Bet on Talent: How to Create a Remarkable Culture that Wins the Hearts of Customers. Why did you write a second book? The publisher of It’s My Pleasure went out of business and I sold the rights to Baker Books. Together with Baker, we created a much better book in Bet on Talent.

Coaching 315

Coaching Leadership Book Customer Service 315

EATER

NOVEMBER 5, 2024

What started as a blog in 2006 expanded its social media presence a decade later. The idea of creating my own online presence to celebrate Martha’s talent and influence came from a conversation with John Small, the creator of SaveMartha.com. I went through the book chapter by chapter, and wrote a piece in response.

2001 144

2001 Magazine 2010 2006 144

7 Shifts

OCTOBER 1, 2024

It starts when they search for a place to eat, often using social media and online reviews to make their decision. For instance, using an online reservation system allows customers to book a table conveniently, saving your staff from having to appease disgruntled customers who were overlooked on the waitlist or turned away.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Goliath Consulting

SEPTEMBER 7, 2023

Mastering Social Media: It’s More Than Just Food Pics While showcasing dishes is essential, it’s equally important to: Host interactive polls or quizzes. Mobile Optimization: The Pocket Sommelier With mobile searches surpassing desktop, it’s essential to: Streamline the booking process. Utilizing localized keywords.

Marketing 195

Marketing SEO Email Marketing Mobile Ordering 195