ChowNow

FEBRUARY 12, 2025

Boosts Repeat Business: Special promotions, loyalty rewards, and exclusive deals encourage guests to return. Loyalty Program Updates Customers love rewards, but they need reminders to take advantage of them. Use email to notify customers of points earned, upcoming redemption opportunities, and exclusive loyalty perks.

Email Marketing 195

Email Marketing 2025 Marketing Online Ordering 195

ChowNow

FEBRUARY 28, 2025

Encourage Repeat Visits with a Reward Program Restaurants depend on their regular customers, who make up as much as 80% of yearly profits, and offering them a rewards program is one of the best ways to keep them coming back. Social media: Create posts sharing the perks of your rewards program and how easy it is to use and earn.

Ordering 195

Ordering Email Marketing Social Media Online Ordering 195

Modern Restaurant Management

AUGUST 28, 2024

To maintain consistency across stores, brands should implement the following best practices: Robust Onboarding Training Program : Develop a comprehensive onboarding process that includes detailed training on brand standards, guidelines, voice, tone, and standard operating procedures. How important is continual training?

Social Media 442

Social Media Loyalty Program Customer Service Customer Experience 442

ChowNow

FEBRUARY 7, 2025

Drive repeat business through loyalty programs, email campaigns, and promotions. Email Marketing Ideal for building loyalty with repeat customers through special offers and updates. If youre running a loyalty program or offering promotions, consider the impact of discounts on your overall revenue.

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

ChowNow

FEBRUARY 12, 2025

Whether its a loyalty program, strategic promotions, or email marketing campaigns, great marketing isnt just about attracting new customersits about keeping the ones you already have coming back. Build and Segment Your Email List : Collect emails from customers who order online, make reservations, or join your rewards program.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

SEPTEMBER 14, 2022

AI is a program developed by humans to respond to a set of instructions under specific environments. AI programs factor in various variables like human response patterns, scenarios, locations, languages, and more to deliver what is expected of them. But before we learn more about it, here is a quick recap of what AI and ML are.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

Modern Restaurant Management

JUNE 10, 2021

We’ve been comparing the restaurant and hotel industries for several years as we see a similar storyline playing out in real time with restaurants, where third-party sales channels are rapidly capturing share and command of digital bookings. The concept of direct bookings long precedes the digital era in other industries.

Airlines 493

Airlines Consumer Goods Point of Sale Hotels 493

The Rail

NOVEMBER 22, 2024

Personalized interactions not only enhance the dining experience but also build lasting relationships and help customers to feel more valued, ultimately boosting loyalty in your restaurant. Leverage Technology for Better Service Implementing useful technology within your restaurant benefits both your business and its customers.

Customer Service 130

Customer Service Loyalty Program Customer Experience Point of Sale 130

7 Shifts

DECEMBER 17, 2020

Recommended Reading: Simple Restaurant Marketing Plan for 2020 Reward Their Loyalty ?? Customer loyalty programs have been around for a while, but they’ve seen tremendous growth over the past few years thanks to the restaurant industry’s digital evolution. Customer loyalty is formed with positive experiences.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

JUNE 24, 2021

Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone. Experts know how to engage customers and create communications that emphasize your restaurant’s unique offerings such as specialty and new menu items, loyalty programs, community involvement, and more.

Marketing 508

Marketing Social Media Mobile Ordering Website Management 508

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. They both went through a management training program.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

DECEMBER 20, 2023

Some restaurants were slow to adopt contactless payment methods, efficient booking systems, and other tech solutions, which resulted in missed opportunities to enhance guest experiences and operational efficiency. Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

AUGUST 19, 2022

One surefire way to help your restaurant stand out is to incorporate a new mover marketing program to capture new residents before they form loyalties with the competition. As part of my company’s new mover marketing program, we send a Welcome Package filled with proven offers to new residents. New mover marketing.

Franchising 492

Franchising Franchise Social Media Loyalty Program 492

Social Hospitality: Restaurants

AUGUST 13, 2020

For example, taking and processing orders, accommodating new arrivals at hotels and venues, processing booking and customer information, processing check-outs faster, and much more. Aside from financial savings, it’s also important to note virtual receptionists can help expedite numerous processes. Recognize the Impact of VoIP Technology.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

Modern Restaurant Management

JULY 30, 2020

According to Adams, the team hit the ground running and worked with its partners to helps tailor programs to help restaurants pivot their business models. "Everything Step one was extending Panino’s loyalty app, My Panino Giusto, so customers could order, pay and account for their loyalty points all in one place.

Technology 383

Technology Operations Loyalty Program Point of Sale 383

Modern Restaurant Management

OCTOBER 1, 2022

Users should easily access the menu, book a table, and click on the phone number or other links without pinching. Demonstrate genuine reviews and try to resolve issues to show your care for customers. Generate quality content and utilize keywords to drive targeted traffic. Optimize the website for mobile screens.

Marketing 508

Marketing Email Marketing Social Media SEO 508

7 Shifts

AUGUST 12, 2020

Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. Loyalty programs Who doesn’t love free stuff? Loyalty programs can be simple cards, or you can take the gamification aspect further with digital ‘point scoring’ for every dollar spent.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

ChowNow

MARCH 14, 2025

A strong marketing strategywhether through social media, email campaigns , or loyalty programs helps bring in new customers and keep existing ones coming back. Slow Table Turnover and Inefficient Service Flow Even if a restaurant is fully booked, slow table turnover can limit revenue.

Operations 195

Operations Management Management Front of House 195

7 Shifts

OCTOBER 9, 2019

Engage your Customers with Loyalty Programs Restaurant loyalty programs have come a long way from the days of the “10 stamps on a business card = 1 free beverage” system. There are a few things you can do to take your loyalty program to the next level. Which brings us to….

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

7 Shifts

JULY 30, 2021

Your restaurant's Google My Business account will make it easier for your customers to contact you, book a reservation, or access your location! Loyalty programs. Loyalty programs are a great way to attract previous customers by rewarding them for their repeat business. VIP programs.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Modern Restaurant Management

NOVEMBER 11, 2019

According to the data, 65 percent of Americans would choose one hotel over another if that hotel stay includes complimentary breakfast, and 51 percent would be more inclined to book a hotel room that includes a complimentary drink or meal upon arrival. Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent).

Travel 297

Travel Food Hotels Loyalty Program 297

Modern Restaurant Management

JANUARY 11, 2024

Awarding your staff’s hard work and loyalty to the business is essential in keeping your employees. A couple of ways to show appreciation include, creating an employee of the month program, or when someone receives a good review from a customer reward their work. Don’t just give them a thanks or a high five.

Management 417

Management Management Back of House Customer Service 417

Modern Restaurant Management

MARCH 11, 2020

To make this role easier, US Foods is introducing new enhancements to its Tipping Point program, specifically designed to help operators introduce new menu items and train staff on how to more effectively drive sales for Scoop products on the menu. Two-Hens Growth Fueled by Accelerator Program. A comprehensive training program.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

DECEMBER 12, 2019

An inaugural loyalty program (September). "As someone deeply committed to spreading a message of acceptance and inclusion, I'm proud to join Pizza Hut and First Book in their mission to increase access to books that represent – and celebrate – all children." A rebrand (June). " Karamo Brown.

Franchising 275

Franchising Franchise Loyalty Program Book 275

Modern Restaurant Management

JULY 14, 2020

based participating restaurants of DoorDash’s program to support Black-owned businesses who Kiva approves for a loan* by seeding a revolving loan fund starting at $150,000 with potential to grow the investment in the coming months. Jon Taffer launched a new program on his Taffer Virtual Teaching platform, Resetting America.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

The Rail

MARCH 21, 2023

Additionally, QR codes on tables can be customized with marketing promotions or other information, such as the restaurant's social media handles or loyalty programs , providing an easy and effective way for businesses to engage with their customers. It also saves time and improves the overall dining experience.

Social Media 278

Social Media Email Marketing Front of House Customer Experience 278

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

SEPTEMBER 30, 2020

Whether partnering with a third party or launching your own, it's important to make it as easy as possible for customers to book a table at your restaurant. Restaurants that aren't already offering some kind of loyalty program should consider creating one, especially as consumers' grip on their wallets have tightened.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

MARCH 26, 2021

is donating boneless, skinless chicken breast filets to local Meals on Wheels programs in select markets, providing quality protein critical to senior nutrition that Meals on Wheels programs will cook and deliver to seniors experiencing food insecurity. From now through May, KFC U.S.

Franchising 429

Franchising Franchise Fast Casual Loyalty Program 429

Open for Business

JUNE 27, 2023

Loyalty programs gain popularity every year, but there’s nothing new about the practice of rewarding customers for their business. Loyalty programs have come a very long way since then, thanks in part to technology. Quick Links What is a brand loyalty program? What is the purpose of a loyalty program?

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Service 78

EATER

MAY 2, 2023

Some are essentially beefed up loyalty programs promising perks like free delivery and points that can be used toward future purchases; others are monthly meal deliveries that drop chef-prepared dinners right on your doorstep; and others are wine clubs that bundle bottles with tasting notes to turn subscribers into instant connoisseurs.

Loyalty Program 260

Loyalty Program Social Media Customer Service 2022 260

EATER

MAY 26, 2020

Grossman estimates the flights and hotel stays he booked on miles and points were worth close to $40,000. In April, Hilton said it sold $1 billion worth of points in its Hilton Honors loyalty program to American Express. Even if I get a signup bonus, it’s not like I’m booking trips right now.” They’re right to be worried.

Airlines 242

Airlines Travel Loyalty Program Hotels 242

Goliath Consulting

SEPTEMBER 7, 2023

Mobile Optimization: The Pocket Sommelier With mobile searches surpassing desktop, it’s essential to: Streamline the booking process. Digital Loyalty Programs: Point, Click, Reward Digitize loyalty rewards to make the collection and redemption process seamless. Include exclusive discounts or early-access deals.

Marketing 195

Marketing SEO Email Marketing Mobile Ordering 195

7 Shifts

FEBRUARY 8, 2024

Manager Log Book Synced with 7shifts employee management software, the Manager Log Book is the perfect place to take shift notes on the go and centralize them in one place. You’ll also gain powerful data into your guests’ behavior and preferences, which you can feed back into your marketing efforts or your loyalty program.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

FEBRUARY 17, 2020

” Ahead of the official launch, Yelp ran a successful pilot program with Denny’s, with the help of their media agency, ?Spark diners exclusive access to hot tables with the launch of Premium Access – a new loyalty perk available for frequent OpenTable diners, top photo. Spark Foundry?. ” Hot Table Access.

Sports 383

Sports Point of Sale Customer Experience Entertainment 383

Modern Restaurant Management

JANUARY 2, 2024

” From serving food from hard-to-book restaurants and menu items like the latest chicken sandwich or charcuterie board taking TikTok by storm, photo-opp-worthy foods will be used as a draw to increase in-person attendance. Franchise operators are also stepping in for their franchisees. Golden Corral is one.

2024 493

2024 Fast Casual Food Safety Insurance 493

EATER

MARCH 10, 2021

She alleged that she paid out of pocket for the four-day program, which was administered by the company Alive Seminars and Coaching Academy but sponsored by Panda Express. It required employees to subject themselves to dehumanizing activities in order to prove their loyalty to the company.”.

Seminar 318

Seminar Loyalty Program Workshop Coaching 318