ChowNow

FEBRUARY 28, 2025

In this guide, youll learn how to use ChowNow tools along with a handful of other effective strategies to increase order volume, boost your current customer traffic, and grow your overall sales. Email marketing is one of the most effective ways to stay top-of-mind with customers and remind them its time to order again from your restaurant.

Ordering 195

Ordering Email Marketing Social Media Online Ordering 195

Modern Restaurant Management

DECEMBER 3, 2020

Between mid-shopping meals, family dinners, and work parties, restaurants prepare for their schedule to book up quickly. If you don’t already have a gift card program, now would be the time to launch one. As well, eGift cards are a flexible option for those who are choosing to do their holiday shopping online this year.

Loyalty Program 539

Loyalty Program Seasonal Menu Social Media Email Marketing 539

ChowNow

FEBRUARY 12, 2025

Today, customers rely on Google searches, online reviews, and social media to decide where to eat. People want convenience, transparency, and a connection to the brands they support, and that starts with how you market your restaurant online. A strong online presence means more visibility, more orders, and, ultimately, more revenue.

2025 195

2025 Marketing Email Marketing Operations 195

ChowNow

FEBRUARY 7, 2025

Drive repeat business through loyalty programs, email campaigns, and promotions. Do you want to drive more online orders? Investing in digital ads, email marketing , and an optimized online ordering system that can boost sales. Online Ads (Google, Facebook, Yelp, etc.)

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Think for a moment about your restaurant’s current online presence. Can they view your menu online?

Marketing 508

Marketing Social Media Mobile Ordering Website Management 508

Modern Restaurant Management

JUNE 10, 2021

We’ve been comparing the restaurant and hotel industries for several years as we see a similar storyline playing out in real time with restaurants, where third-party sales channels are rapidly capturing share and command of digital bookings. The concept of direct bookings long precedes the digital era in other industries.

Airlines 493

Airlines Consumer Goods Point of Sale Hotels 493

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

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Front of House Mobile Ordering Loyalty Program Back of House 528

ChowNow

MARCH 14, 2025

Restaurant operations management is the art and science of keeping a restaurant running smoothly, creating order in a naturally chaotic environment. Successful restaurant operators use data-driven ordering, reliable supplier relationships, and waste-reduction strategies to keep inventory lean without sacrificing quality.

Operations 195

Operations Management Management Front of House 195

The Rail

NOVEMBER 22, 2024

While this becomes harder to maintain as businesses expand, there are plenty of things you might look to do, from remembering the names or orders of regular patrons, to providing unique recommendations depending on the diners’ preferences.

Customer Service 130

Customer Service Loyalty Program Customer Experience Point of Sale 130

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. The user has full control over their account and can opt out of the secure service at any time.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

JULY 30, 2020

According to Adams, the team hit the ground running and worked with its partners to helps tailor programs to help restaurants pivot their business models. "Everything Orders from online channels and delivery partners had to be manually entered into its previous Point-of-Sale (POS) system, and manually delivered to the kitchen.

Technology 383

Technology Operations Loyalty Program Point of Sale 383

7 Shifts

DECEMBER 17, 2020

Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). This applies to in-person asking as well as online forms. Recommended Reading: Simple Restaurant Marketing Plan for 2020 Reward Their Loyalty ??

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Modern Restaurant Management

DECEMBER 20, 2023

Some restaurants were slow to adopt contactless payment methods, efficient booking systems, and other tech solutions, which resulted in missed opportunities to enhance guest experiences and operational efficiency. Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

7 Shifts

AUGUST 12, 2020

Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. What are they ordering? See how they’re branding themselves online and across social media, and what kind of promotions they’re running throughout the week. Are your customers different in the day than at night?

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

OCTOBER 1, 2022

It combines different online and offline strategies to promote a restaurant and increase orders. One of the best ways to become visible is to go online and create a website. Users should easily access the menu, book a table, and click on the phone number or other links without pinching.

Marketing 508

Marketing Email Marketing Social Media SEO 508

Modern Restaurant Management

JANUARY 11, 2024

Awarding your staff’s hard work and loyalty to the business is essential in keeping your employees. A couple of ways to show appreciation include, creating an employee of the month program, or when someone receives a good review from a customer reward their work. Watch the online sites. Keep calm in these situations.

Management 417

Management Management Back of House Customer Service 417

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. The first thing you’re going to do is search online for a place that meets these criteria, right? A strong online brand isn’t just a nice-to-have—it’s a necessity.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Modern Restaurant Management

SEPTEMBER 30, 2020

More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Most Important safety initiatives.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

JULY 14, 2020

based participating restaurants of DoorDash’s program to support Black-owned businesses who Kiva approves for a loan* by seeding a revolving loan fund starting at $150,000 with potential to grow the investment in the coming months. Jon Taffer launched a new program on his Taffer Virtual Teaching platform, Resetting America.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

MAY 1, 2020

In Taiwan and South Korea, where restaurant dining rooms remained open during the pandemic, frequent users actually reported ordering more takeout and delivery. Providing fast and convenient food options is the name of the game, with casual, fast-casual and fast-food concepts making up 74 percent of third-party delivery orders in this study.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

The Rail

MARCH 21, 2023

By scanning the code, customers can access the restaurant's digital menu and place orders without physical contact or interaction with staff. With a simple scan of the code, customers can view the restaurant's menu and place orders directly from their mobile devices. This reduces the risk of spreading germs and viruses.

Social Media 278

Social Media Email Marketing Front of House Customer Experience 278

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

FEBRUARY 17, 2020

Yelp introduced Yelp Store Visits (YSV) to measure how online activity on Yelp drives physical store foot traffic, and launched Showcase Ads, a new video-centric format that allows national marketers to feature in-season promotions and to tell their brand story more effectively. Spark Foundry?. ” Hot Table Access.

Sports 383

Sports Point of Sale Customer Experience Entertainment 383

7 Shifts

FEBRUARY 7, 2024

Table of Contents Restaurant employee scheduling software Online and mobile ordering systems Point of sale (POS) terminals Restaurant task management Restaurant inventory management software Restaurant audience management Contactless payment options Social media management & metrics Kitchen display systems 1. Owned by Doordash.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

DECEMBER 12, 2019

An inaugural loyalty program (September). "As someone deeply committed to spreading a message of acceptance and inclusion, I'm proud to join Pizza Hut and First Book in their mission to increase access to books that represent – and celebrate – all children." A rebrand (June). " Karamo Brown.

Franchise 275

Franchise Franchising Loyalty Program Book 275

Modern Restaurant Management

FEBRUARY 25, 2020

In Arkansas, ordering buffalo ribs will land you a plate of fried fish—seasoned, battered ribs cut from local big-boned buffalo fish. Pillsbury Professional Online Debuts. Large Party Waitlist : This new option gives users the ability to add tables of more than six to the online waitlist at participating restaurants.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Modern Restaurant Management

MARCH 26, 2021

is donating boneless, skinless chicken breast filets to local Meals on Wheels programs in select markets, providing quality protein critical to senior nutrition that Meals on Wheels programs will cook and deliver to seniors experiencing food insecurity. From now through May, KFC U.S.

Franchise 429

Franchise Franchising Fast Casual Loyalty Program 429

Goliath Consulting

SEPTEMBER 7, 2023

The real competition happens online, where attracting diners requires innovation, engagement, and a mouthwatering digital presence. If a diner always orders vegan dishes, they should receive updates on vegan specials. Offer exclusive discounts on app-based orders. Go live during peak kitchen hours showing dish preparations.

Marketing 195

Marketing SEO Email Marketing Mobile Ordering 195

7 Shifts

JULY 16, 2021

A common way for coffee shops to get financed is through business loan programs. Planned marketing strategies: Will you have a loyalty program? Make sure you're diligent about asking what a wholesale supplier's order minimums are as well as their order turnaround time. Online Ordering. Business loan.

License 459

License Hiring Equipment Small Business 459

7 Shifts

JANUARY 7, 2021

Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. What are they ordering? See how they’re branding themselves online and across social media, and what kind of promotions they’re running throughout the week. Are your customers different in the day than at night?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

7 Shifts

MARCH 10, 2022

As online shopping continues to grow, make sure your restaurant is on board by signing up with ChowNow , a customized online ordering app for restaurants. Toast Order & Pay. Look no further than Toast Order & Pay. Restaurant commerce platform GoTab puts ordering in the customers' hands. QuickBooks.

Management 195

Management Management Operations Point of Sale 195

Social Hospitality: Restaurants

DECEMBER 1, 2019

This is true for everything processing reservations and orders, to marketing, to being able to deliver entertainment in your establishment. They take reservations and automatically apply time allocations based on the number of bookings. It automatically tracks the ingredients you have in stock and places orders as and when required.

Technology 195

Technology Website Management Entertainment Mobile Ordering 195

Open for Business

JUNE 27, 2023

Loyalty programs gain popularity every year, but there’s nothing new about the practice of rewarding customers for their business. Loyalty programs have come a very long way since then, thanks in part to technology. Quick Links What is a brand loyalty program? What is the purpose of a loyalty program?

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Service 78

7 Shifts

MARCH 27, 2020

Do you have accounts on online ordering sites like GrubHub and Uber Eats? What measures can you take to make customers feel more comfortable ordering from you? You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312