7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. It's arguably the go-to platform for diners looking to make a reservation. Learn more 7.

Management 352

Management Management Operations Mobile Ordering 352

7 Shifts

MAY 3, 2021

Events can be anything from holidays to “Bottomless Brunch” to a big reservation. Manager Log Book Managers get a communication upgrade, too. Manager Log Books allows your managers to add custom notes at the end of every shift, track sales and labor, and stay in sync with everything going on, inside and outside of the restaurant.

Outdoor 370

Outdoor Point of Sale Seating Dine-in 370

7 Shifts

NOVEMBER 5, 2019

It helps to cut the customer’s path to your contact information, offers, reservations, and more. It allows customers to make direct reservations without having to go to a third party page or the website. Reservations, Order Ahead, and Menu URLs These URLs help users to engage with your restaurant before their visit. Learn more.

Website Management 253

Website Management Customer Service Customer Experience Online Ordering 253

7 Shifts

OCTOBER 1, 2024

For instance, using an online reservation system allows customers to book a table conveniently, saving your staff from having to appease disgruntled customers who were overlooked on the waitlist or turned away. Having an efficient system in place makes sure customers receive their food promptly.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Culinary Cues

DECEMBER 3, 2022

My focus will soon be on whether staff members show up as scheduled, will deliveries be on time and what will they short me today, how many reservations on the book, and moving through the day – one plate at a time. A light day in terms of events, but the restaurant is capped on reservations. We will likely top 200 for dinner.

Back of House 336

Back of House Hotels Front of House Book 336

7 Shifts

AUGUST 20, 2024

Implementing online reservations, optimizing your dining area’s layout, and training staff about efficient practices are some strategies you should apply in your restaurant. When customers book online, you can better manage guest' flow by reducing the empty tables between diners.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

7 Shifts

OCTOBER 9, 2019

Mobile ads also allow you to create an exceptional experience for the customer by providing directions to your location, allowing them to make immediate reservations, and featuring relevant reviews. GMB also provides a number of functional benefits, like enabling table reservations right from the listing. Which brings us to….

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Culinary Cues

AUGUST 7, 2021

Menu item profit margins are typically low, making it difficult for restaurants to find the reserves to pay better wages – why? This was evident in news articles, books, television, movies, and blog posts, and a 24/7 food network. . – Quality of life for career restaurant employees is not that desirable. Why is this the case?

Social Media 474

Social Media Cash Management Blog Equipment 474

Embrace the Suck

JANUARY 20, 2021

They didn’t have adequate cash reserves and lived for the weekend sales to keep them going. There’s a classic self-improvement book out there called The Richest Man in Babylon. The premise of the book is quite simple: Two men who grew up together lose touch and after many years meet randomly.

Social Media 417

Social Media 2001 Online Ordering Take-out 417

Culinary Cues

JUNE 29, 2024

One would think that this is what needs to happen, and the result will be exceptionally happy guests who are anxious to throw praise your way, write a great review, return often, and tell all their friends to make a reservation.

Dine-in 294

Dine-in Customer Experience Back of House Customer Service 294

7 Shifts

FEBRUARY 15, 2022

So he created a universal training manual, his book— The Surprise Restaurant Manager. Carl Orsbourn and Meredith Sandland wrote the book on the future of restaurants. As part of his research for the book, co-author Carl Orsbourn took the driver's seat—of a DoorDash vehicle. Listen to Rachael Nemeth's episode here. Gift cards.“Gift

Social Media 448

Social Media Hiring Website Management Hospitality 448

Culinary Cues

MAY 16, 2022

The reservation book was full for tonight – more than 200 recorded and no room for walk-ins. Tom and everyone else knew that more than half of those reservations would be crammed into the 7:00 hour; so, there would be no room for mistakes and no patience for a lack of adequate mise en place.

Café 345

Café Front of House Point of Sale Back of House 345

Culinary Cues

AUGUST 14, 2020

Support your local bookstore where the owner and staff are excited to turn you on to a new book. Support the neighborhood restaurant with owners and employees who work side by side with a smile on their face.

Small Business 371

Small Business Leadership Customer Service Communication 371

7 Shifts

FEBRUARY 5, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it’s just the beginning. An audience management tool that gives a regular their preferred table whenever they make a reservation. Partender 3. What is Restaurant Audience Management?

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Modern Restaurant Management

DECEMBER 9, 2024

The holiday season is a huge calendar event in the restaurant industry, with bookings booming as guests look to let their hair down and enjoy a festive feast. Plan Employee Rotas To Meet Demand Reservations on group bookings of 10 or more people are currently up 38 percent in comparison to this time in 2023.

POS 167

POS Seasonal Menu Point of Sale Customer Experience 167

Modern Restaurant Management

OCTOBER 7, 2021

Reservation processing. Reservation Processing. Keeping track of reservations has always proven to be an uphill task for restaurant operators. Operators need to avoid overbooking to follow the health regulations and prevent under booking to meet their target profits. Kitchen operations. Dining room procedures.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

7 Shifts

AUGUST 20, 2020

Benefits: Guest engagement platforms are also reservations tools, so they’re well equipped to help you accept and manage bookings from dine-in guests. Through the information that you gain from reservations, you can create guest profiles and save guest preferences, like dietary restrictions or favorite dishes.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Culinary Cues

MAY 12, 2022

It takes so much effort, time, and money to pull customers in for that first visit – we want to make them feel good about their investment and book another reservation soon. We want them to return often and tell their friends what a great place this restaurant is.

Pricing 351

Pricing Consumer Goods Training Customer Experience 351

Culinary Cues

AUGUST 31, 2024

In a restaurant, it is evident in the atmosphere of the operation, how well everything is maintained, the presentation of food on the plate, the aromas and flavors of the dining experience, the commitment of staff members, and the reputation of the operation in the community. Restaurants with a clear, “bought into” mission statement are successful.

Customer Service 325

Customer Service Social Media Customer Experience Reference 325

Modern Restaurant Management

MARCH 25, 2022

Book Reservations, Join Waiting List. As new technology advances and customers are able to book reservations and join your waiting list online, make their life easier by providing them with a QR code to point them in the right direction. Having the offer on their phone will make redemption a breeze.

Social Media 215

Social Media Email Marketing Mobile Ordering Kitchen Safety 215

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. Management log books also cut down on confusion. When customer complaints or employee concerns come up, each manager can get up to speed just by reading the log book.

Management 195

Management Management Email Marketing Point of Sale 195

Culinary Cues

MARCH 15, 2021

When there are 100 reservations on the books – you don’t have the luxury of spending three hours to turn six-dozen potatoes. One thing that I hear constantly from chefs who are asked about their opinions of culinary school graduates is that young cooks do not understand “sense of urgency”. No matter what – you need to be ready!

Education 538

Education Food Supply Training Communication 538

Modern Restaurant Management

JANUARY 13, 2022

Be conscious of this when taking reservations. For example, you can review food-to-table delivery times, the number of bookings and diners, or itemized food and drink sales figures. To improve your restaurant operations, consider if you can afford: A unified communications system for managing reservations.

Front of House 218

Front of House Kitchen Safety Customer Service Point of Sale 218

The Eat Restaurant

SEPTEMBER 5, 2021

For many restaurants, Instagram has essentially become their main presence on social media. This is because, despite the sheer number of other social media sites geared towards acquiring a following online, Instagram does the best job of generating interest for restaurants.

Book 156

Book Social Media Reservations 156

Modern Restaurant Management

FEBRUARY 14, 2024

Charging guests for booking a reservation that they don’t show up for is becoming more popular. Let’s start with the reservation charge. For now, I have recommended to my clients to only utilize the reservation charge during holidays (Mother’s Day, Christmas, New Years, Easter, etc.).

Reservations 189

Reservations Fine Dining Pricing 2024 189

Social Hospitality

DECEMBER 1, 2019

This is true for everything processing reservations and orders, to marketing, to being able to deliver entertainment in your establishment. Then, there are reservation management systems. They take reservations and automatically apply time allocations based on the number of bookings.

Technology 195

Technology Website Management Mobile Ordering Entertainment 195

Culinary Cues

MARCH 21, 2020

Set the table, serve your dinner in courses, allow enough time to truly enjoy each meal, talk about food and family traditions that surround it – this is the time to truly embrace all the healing power of a meal. [] READ A BOOK. A nap is invigorating (30 – 45 minutes is all you need) and is not reserved for those over 60.

Back of House 344

Back of House Book Leadership Communication 344

Modern Restaurant Management

FEBRUARY 9, 2022

“We are booked and have been since shortly after posting about the lunch on our social media channels,” said Sally Davis, General Manager of Eliza Restaurant & Bar in Baton Rouge, Louisiana. "Reservations "Reservations are a mix of regulars and fresh faces as well.

Events 189

Events 2010 Social Media Reservations 189

Modern Restaurant Management

JANUARY 12, 2023

A diner who wants to order directly through a restaurant’s website one day, may pivot to making a reservation the next. Just as omnichannel delivery ordering is now the industry norm, restaurants will use this same tactic with reservations to create a better guest experience and develop stronger loyalty with customers.

2023 197

2023 Online Ordering Social Media Website Management 197

Culinary Cues

JANUARY 3, 2020

They are quiet and reserved, no one in the restaurant seems to have a clue about them and as a result there is no shortage of illicit theories of shady pasts, possible criminal records, and worries about when they might snap. They have lots of books, know all the hot chefs, have a well thought out career path, and want to be the star.

Uniforms 392

Uniforms Presentation Hiring Book 392

Modern Restaurant Management

DECEMBER 3, 2024

This holiday season, 67 percent of diners are seeking more than standard reservations, with themed holiday meals (44 percent) and multi-course feasts (39 percent) being the most popular options, according to a survey from Tock. Nearly half (49 percent) of respondents will be seeking a reservation during the 4 to 6 p.m.

Reservations 88

Reservations Book Customer Experience Dine-in 88

7 Shifts

MARCH 10, 2022

Reservation software keeps your hosts organized, review sites provide you with actionable feedback on your performance, and staff management software keeps your team in sync with auto scheduling. As diners flock back to restaurant dining rooms after an extended hiatus, reservations have become more important than ever.

Management 195

Management Management Operations Point of Sale 195

Social Hospitality

AUGUST 11, 2023

Implementing local SEO strategies can lead to more reservations. A well-optimized website attracts more visitors and encourages them to explore the menu, make online reservations, or even order food directly through an integrated system. This means more traffic to your restaurant’s website. Encourage reviews and testimonials.

SEO 195

SEO Social Media Reservations Online Ordering 195

7 Shifts

OCTOBER 17, 2019

Reservations information - Include a phone number or embed your reservation software’s widget. Example: Jevelin’s “ Foodie ” demo shows what a menu, reservation widget, and photos would look like on a restaurant’s website. Its appointments widget is ideal for reservations. 5 Squarespace Restaurant Website Templates 1.

Demo 240

Demo Website Management Online Ordering SEO 240

Modern Restaurant Management

APRIL 27, 2020

OpenTable’s software has always enabled restaurants to connect with diners to manage reservations, prepare for shifts, and maximize table availability. During the crisis, they have: Created tools for restaurants to quickly adjust their books and notify diners. First is an enhanced restaurant management platform.

Food Safety 231

Food Safety Document Guest Recovery Download 231

Modern Restaurant Management

FEBRUARY 4, 2022

In the past, these trends have included choosing certain suppliers, certain cleanliness practices, or even working as a "no-reservation" location. But, also need to make it easy for guests to request reservations online and review their menus. However current trends in the restaurant industry are less daunting than past fads.

2022 218

2022 Customer Service Online Ordering Website Management 218

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. An audience management tool that gives a regular their preferred table whenever they make a reservation. Partender. Restaurant Audience Management.

Technology 370

Technology Front of House Social Media Back of House 370