The Eat Restaurant

APRIL 28, 2022

In our latest case study, we take a look at their restaurant's ongoing success over the years and how they managed to almost double their reservations compared to bookings made pre-pandemic. In February 2021, owners Rok and Gabriella started using Eat App to help them manage their online bookings and operations in general.

Book 78

Book Operations Reservations Website Management 78

Touch Bistro

JUNE 2, 2021

However, guest safety is still a top priority and many restaurant are turning to restaurant reservation software to navigate the tricky business of fully reopening their dining rooms. While restaurant reservation software is becoming essential to reopening, the technology is still new to many restaurateurs. Let’s dive in.

Reservations 98

Reservations 2021 Online Ordering Book 98

Open for Business

OCTOBER 4, 2022

People fall into two categories when it comes to reservations: Love ‘em or hate ‘em. Guests on team reservations tend to be planners, the people who aren’t willing to wait for a table or roll the dice on where they’ll have dinner. Team no-reservations, on the other hand, prize spontaneity. Reservations bring order to this chaos.

Reservations 78

Reservations Book Waste Online Ordering 78

SpotOn

JULY 15, 2024

The job description includes table management, managing reservations, and ensuring a stellar guest experience. While host or hostess duties fluctuate depending on available tables, reservations, and restaurant staff capacity, here are some responsibilities you're likely to find on a host or hostess job description template.

Seating 52

Seating Fine Dining Customer Experience Online Ordering 52

Restaurant Clicks

JANUARY 24, 2020

With so many online reservation systems available on the market, it can be hard to select the platform that makes the most sense for your business. Restaurant reservation apps make it easy for customers to book tables, and they help staff keep track of reservations. . Best Restaurant Reservation Systems .

Reservations 78

Reservations Email Marketing Social Media Book 78

Modern Restaurant Management

NOVEMBER 19, 2024

Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news.

Customer Experience 180

Customer Experience Fine Dining Seating Catering 180

Squirrel Systems

FEBRUARY 28, 2024

Two such powerful tools are loyalty programs and reservation systems. Reservation Systems: Streamlining the Dining Experience An efficient reservation system is crucial for managing a restaurant’s flow and ensuring a smooth dining experience for customers.

Reservations 52

Reservations Loyalty Program Customer Experience Mobile Ordering 52

EATER

JUNE 4, 2024

Make reservations. For restaurants that accept reservations, reserve. Even a casual corner bistro can easily book up. It can be hard for diners to tell if a place requires reservations or not, so unless a restaurant specifically states on its website that it doesn’t accept them, assume you’ll need to book.

Fine Dining 117

Fine Dining Reservations Seating Online Ordering 117

The Rail

APRIL 11, 2024

By Eric Tress, Contributor If you are looking for an excellent tool to increase your restaurant’s reservations, email marketing is an effective advertising tool you should consider. Many restaurants invest in marketing when they notice low bookings or in the run-up to a low season. Here are some ways to use email marketing effectively.

Email Marketing 52

Email Marketing Reservations Marketing Loyalty Program 52

Restaurant Business

APRIL 25, 2023

Toast Tables allows restaurants to manage seating and waitlists for a flat monthly fee. It puts the big supplier in competition with online booking services like OpenTable and Resy.

Reservations 109

Reservations Seating Book Management 109

7 Shifts

MAY 3, 2021

It’s also important to note that using outdoor space and adding more seating to your restaurant can increase your revenue by 30%. The addition of patio seating—be it in a garden behind the restaurant or in the street out in front—means more tables to touch. Manager Log Book Managers get a communication upgrade, too.

Outdoor 370

Outdoor Point of Sale Seating Dine-in 370

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. OpenTable seats around 1.6 Learn more 7.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

With the right tech tools, managers can ease their workloads, employees enjoy a much smoother scheduling process, and guests benefit in countless ways — from mobile ordering to digital menus to better ways of making and managing reservations. OpenTable seats around 1.6 Learn more 7.

Management 352

Management Management Operations Mobile Ordering 352

7 Shifts

NOVEMBER 1, 2022

Their business grows by word of mouth—one of the best marketing tools in the book. Dozens of companies provide high-quality drag-and-drop templates with all the tools you need to take reservations and online orders. Creating an SEO-optimized website. Anyone can create a sleek, multifunctional website these days. Do my hyperlinks work?

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

APRIL 25, 2024

Sidewalk cafes, rooftop terraces, and courtyards are all excellent options for expanding seating. The use of outdoor space often means more seating opportunities for businesses. These offers should be prominently featured on the restaurant's reservation page, enticing guests to secure their spots.

Outdoor 88

Outdoor Seasonal Menu Seating Reservations 88

Open for Business

OCTOBER 8, 2024

If no-shows or last-minute cancellations come up, you can easily fill those seats with eager guests. Protect your business and make sure guests honor their reservations by requiring deposits or credit card holds for bookings. Guests can book and pay for these special offerings in advance or at your restaurant—it’s up to you.

Dietary Restrictions 78

Dietary Restrictions Seasonal Menu Reservations Cash Management 78

SpotOn

MAY 13, 2024

With the help of targeted summer-themed marketing campaigns that feature your restaurant’s summer menu, atmosphere, outdoor seating areas, seasonal events, hours, and/or location, you will be able to attract both loyal guests and new clients. Optimize your tech Set up an online reservation system to handle more customers smoothly.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

MadMobile

AUGUST 30, 2022

When restaurants take reservations, it does more than secure a table for customers — it benefits you and your staff. However, the old-fashioned system of taking customer calls and keeping a registration log in a book or spreadsheet has always been a cumbersome process. 1 goal for restaurants.

Reservations 40

Reservations Loyalty Program Customer Service Book 40

7 Shifts

NOVEMBER 5, 2019

It helps to cut the customer’s path to your contact information, offers, reservations, and more. It allows customers to make direct reservations without having to go to a third party page or the website. Reservations, Order Ahead, and Menu URLs These URLs help users to engage with your restaurant before their visit. High chairs.

Website Management 253

Website Management Customer Service Customer Experience Book 253

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. Pre-shift reporting. Digital waitlist. Vegetarian menu.

Technology 147

Technology Front of House Back of House Online Ordering 147

EATER

JULY 11, 2022

at Shukette, the group’s latest addition, are full up for the next three weeks on Resy, the reservation-making platform. That happens minutes after reservations open at 9 a.m. From what she’s seeing, the reservations in the city are more in demand now than they were even in 2019. Lucia Pham /Eater. each day, explains Freeman.

Front of House 98

Front of House Reservations Fine Dining Back of House 98

Indoor Media

NOVEMBER 5, 2017

You have a book of reservations, and it’s standing room only. more…) The post 3 Restaurant Coupon Examples That Fill Seats appeared first on IndoorMedia. It’s 8:00 pm on a Friday night, and your restaurant is packed from the bar to your booths. The contrary is quite true, as well.

Coupons 88

Coupons Seating Book Reservations 88

Modern Restaurant Management

SEPTEMBER 27, 2024

Diners will be planning ahead this year, with 31 percent planning to book three to four weeks out. In addition, many diners will be on the lookout for early mealtime reservations, reflecting dining trends seen over the past several years. Nearly half (49 percent) of respondents will be seeking a reservation during the 4 to 6 p.m.

Food Truck 101

Food Truck Fast Casual 2024 Food 101

SpotOn

JULY 22, 2024

Atmosphere A restaurant's atmosphere is hard to define but usually incorporates elements like music, decor, lighting, and seating arrangements. Fine dining venues usually seat couples or groups of four, often adults with extra spending money. A casual dining restaurant has a broader audience than a fine dining restaurant.

Fine Dining 98

Fine Dining Casual Fast Casual Dine-in 98

Modern Restaurant Management

FEBRUARY 16, 2022

From a safety perspective, communal tables can be easily adjusted based on current CDC recommendations as certain seats and portions of the table can be blocked off to limit capacity. Didn’t make reservations but would love to sit down and enjoy a meal at a local restaurant on your lunch break? Looking to socialize?

Design 223

Design Fine Dining Online Ordering Dine-in 223

Modern Restaurant Management

SEPTEMBER 24, 2024

I believe there are a lot of people out there for whom the traditional model isn’t working, and if so, my book gives them a guide to do it differently. ” Felicia stood up from her seat and proceeded to the front of the room. All rights reserved. This book is available wherever books and eBooks are sold.

Communication 175

Communication Point of Sale Book Customer Experience 175

Open for Business

MAY 9, 2024

Perfect your outdoor seating Whether it's a sidewalk cafe, rooftop terrace, or garden patio, outdoor dining is a major draw for guests when the weather warms up. Expand your al fresco seating and create a welcoming and comfortable outdoor space with stylish furniture, shade umbrellas, and ambient lighting.

Seasonal Menu 78

Seasonal Menu Social Media Outdoor Email Marketing 78

7 Shifts

MARCH 10, 2022

Reservation software keeps your hosts organized, review sites provide you with actionable feedback on your performance, and staff management software keeps your team in sync with auto scheduling. As diners flock back to restaurant dining rooms after an extended hiatus, reservations have become more important than ever.

Management 195

Management Management Operations Point of Sale 195

Web Diner

JANUARY 30, 2019

But, when it comes to customers and seating arrangements, that couldn’t really be further from the truth. The way clients are seated is a huge part of it. First of all, identify the different areas where it would be possible to seat customers – while obviously taking into account the areas that are needed for other purposes.

Seating 48

Seating Fine Dining Customer Experience Customer Service 48

Modern Restaurant Management

JULY 1, 2021

As more Americans become vaccinated, a rapid resurgence of diners are clamoring for reservations at restaurants across the country. Restaurant bookings in May were up 48 percent compared to May 2019, and revenues are increasing as on-premise dining picks up heading into a busy summer season. Tech Solutions Looking Forward.

Dietary Restrictions 178

Dietary Restrictions Email Marketing Customer Experience Mobile Ordering 178

7 Shifts

FEBRUARY 15, 2022

So he created a universal training manual, his book— The Surprise Restaurant Manager. Carl Orsbourn and Meredith Sandland wrote the book on the future of restaurants. As part of his research for the book, co-author Carl Orsbourn took the driver's seat—of a DoorDash vehicle. Listen to Rachael Nemeth's episode here.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

JUNE 16, 2022

When online reservations first arrived, plenty of restaurants scoffed at the idea of axing customer interaction. Booking an in-person reservation was a much more immersive experience. Booking an in-person reservation was a much more immersive experience. A Fearful Transition.

Online Ordering 189

Online Ordering Point of Sale Management Management 189

Restaurant Clicks

JULY 9, 2021

If you’ve got a special occasion coming up and you really want your guests to be blown away, then you’re going to want to be very careful about choosing which venue you book and choose the absolute nicest one for your big event. Make a Reservation. Make a Reservation. Make a Reservation. Make a Reservation.

Dine-in 78

Dine-in Reservations Seating Front of House 78

Modern Restaurant Management

MARCH 31, 2021

If possible, restaurants should consider expanding into casual and comfortable outdoor seating arrangements that can feature a more pre-pandemic feel. Other practices can be updated to enhance the feeling of personal service; for instance, table settings can be placed as guests are seated.

Customer Service 190

Customer Service Customer Experience Online Ordering Hospitality 190

The Rail

NOVEMBER 22, 2024

Staff can use these tools to do their job more efficiently and effectively, and this benefit is ultimately passed on to the customers who will enjoy a more streamlined service – from booking to paying for the meal. Be sure to build a reliable online reservation system to reduce waiting times and improve table management.

Customer Service 52

Customer Service Loyalty Program Customer Experience Point of Sale 52

Ken Burgin

AUGUST 6, 2023

Frequently Asked Questions about opening hours and bookings What are the opening hours? How do I book a table? Can I make a last-minute booking? Do you have outdoor seating available? How far in advance do I need to book for a large group? Can I reserve a private dining area? Are you open on public holidays?

Dietary Restrictions 60

Dietary Restrictions Book Customer Service Events 60

EATER

JANUARY 8, 2024

Considering the enduring popularity of the dinner party, it is perhaps not surprising that there have been a slew of books written to advise prospective hosts on how to throw the perfect shindig. The book takes particular interest in setting the appropriate vibe for your party, especially when it comes to the table.

Entertainment 133

Entertainment Travel Book Back of House 133