Culinary Cues

MAY 16, 2022

But then, on occasion, there are those nights when you and your teammates are in a special place, a place that is hard to describe unless you have been there – you are in the zone. The reservation book was full for tonight – more than 200 recorded and no room for walk-ins.

Café 345

Café Front of House Point of Sale Back of House 345

7 Shifts

OCTOBER 9, 2019

Mobile ads also allow you to create an exceptional experience for the customer by providing directions to your location, allowing them to make immediate reservations, and featuring relevant reviews. GMB also provides a number of functional benefits, like enabling table reservations right from the listing. Which brings us to….

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

7 Shifts

FEBRUARY 5, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it’s just the beginning. If one guest is a big fan of martinis, having the data to let anyone on staff know can make for a special experience. Partender 3.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Culinary Cues

AUGUST 31, 2024

Measurable goals may not be part of the mission statement, but the mission should position the operation to do so. [] How are you different or special? Restaurants with a clear, “bought into” mission statement are successful. It was AVIS Rent-A-Car that stated: “We don’t want to be the biggest, just the best.”

Customer Service 325

Customer Service Social Media Customer Experience Reference 325

Modern Restaurant Management

DECEMBER 9, 2024

The holiday season is a huge calendar event in the restaurant industry, with bookings booming as guests look to let their hair down and enjoy a festive feast. Plan Employee Rotas To Meet Demand Reservations on group bookings of 10 or more people are currently up 38 percent in comparison to this time in 2023.

POS 167

POS Seasonal Menu Point of Sale Customer Experience 167

Modern Restaurant Management

FEBRUARY 9, 2022

“We are booked and have been since shortly after posting about the lunch on our social media channels,” said Sally Davis, General Manager of Eliza Restaurant & Bar in Baton Rouge, Louisiana. "Reservations "Reservations are a mix of regulars and fresh faces as well.

Events 189

Events 2010 Social Media Reservations 189

Modern Restaurant Management

MARCH 25, 2022

Drum up traffic to your restaurant by using a QR code to guide people to a new special or BOGO offer. Book Reservations, Join Waiting List. Having the offer on their phone will make redemption a breeze.

Social Media 215

Social Media Email Marketing Mobile Ordering Kitchen Safety 215

Embrace the Suck

JUNE 18, 2021

And just in case you’re reading this thinking you’re special and those stats don’t apply to you, think again! The Bureau of Labor Statistics tracked restaurant survival and concluded that these statistics are pretty consistent… no special treatment in this industry! STAGE ONE: STRUGGLING. STAGE FOUR: DRIVING.

Leadership 354

Leadership Small Business Coaching Marketing 354

7 Shifts

AUGUST 12, 2020

Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. Knowing they have a lunch special on Wednesdays is invaluable knowledge to have, and can inform your own decision making. Post special offers to attract both first-time and price-conscious customers.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Culinary Cues

MARCH 21, 2020

Cooking is an adventure – now you have the time. [] MAKE ALL OF YOUR MEALS SPECIAL. Set the table, serve your dinner in courses, allow enough time to truly enjoy each meal, talk about food and family traditions that surround it – this is the time to truly embrace all the healing power of a meal. [] READ A BOOK.

Back of House 344

Back of House Book Leadership Communication 344

Restaurant Clicks

DECEMBER 1, 2021

While they don’t offer private rooms in the restaurant, reservations are available, and the hotel itself can also host large events. Café Central serves a full range of traditional and contemporary dishes featuring seafood, beef, and veggies. You should have no problem finding dishes that everyone in your group will enjoy. Anson Eleven.

Dine-in 106

Dine-in Specials Back of House Book 106

Touch Bistro

MAY 26, 2021

The short answer is offering enticing 4th of July specials. The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. Planning 4th of July Specials for Your Restaurant. A restaurant reservations system that helps you fill tables in advance.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Social Hospitality

DECEMBER 1, 2019

This is true for everything processing reservations and orders, to marketing, to being able to deliver entertainment in your establishment. Then, there are reservation management systems. They take reservations and automatically apply time allocations based on the number of bookings. All guests want a unique experience.

Technology 195

Technology Website Management Mobile Ordering Entertainment 195

Touch Bistro

JULY 26, 2021

As a restaurateur, how you prepare for Labor Day can be the difference between booking up solid through the first weekend of September, and barely making enough to pay your staff. We’re sharing ideas for Labor Day restaurant specials that will help you maximize profits and make your restaurant a Labor Day destination for years to come.

Specials 99

Specials 2021 Seasonal Menu Email Marketing 99

7 Shifts

DECEMBER 17, 2020

Once you have access to a guest’s contact info, it creates the opportunity to reach them via email or text and let them know about special offers, new menu items, changing hours, and more. For full-service restaurants, many POS or reservation systems can also help collect data for you. You have to earn it!

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Open for Business

OCTOBER 4, 2022

People fall into two categories when it comes to reservations: Love ‘em or hate ‘em. Guests on team reservations tend to be planners, the people who aren’t willing to wait for a table or roll the dice on where they’ll have dinner. Team no-reservations, on the other hand, prize spontaneity. Reservations bring order to this chaos.

Reservations 78

Reservations Book Waste Online Ordering 78

Open for Business

NOVEMBER 21, 2022

Reservations are nothing new. Fine-dining restaurants and their guests have long relied on the predictability that reservations bring. Increasingly, it isn’t just white tablecloth spots that benefit from letting guests book in advance. Restaurants at every level benefit from reservations systems.

Reservations 78

Reservations Management Management Front of House 78

Modern Restaurant Management

MARCH 31, 2021

Restaurants can continue to foster the aura of personal service and exclusivity by using online booking services and offering phone reservations. They can, for instance: Offer box lunch specials for pickup by those working from home.

Customer Service 189

Customer Service Customer Experience Online Ordering Hospitality 189

Ken Burgin

JULY 17, 2022

Create special deals to fill less popular times: these could be Sunday to Wednesday, or late November. Contact Previous Bookings. Upgrade your Booking System: is a book still adequate, or emailing PDF docs to be filled in and returned? There are excellent reservation systems available, often linked to your POS.

Email Marketing 153

Email Marketing Book Merchandise Seasonal Menu 153

7 Shifts

JULY 30, 2021

Your restaurant's Google My Business account will make it easier for your customers to contact you, book a reservation, or access your location! Chances are you all have different expertise, specials, and concepts, that attract varying local foodies. Collaborate with other restaurants in the area.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

The Eat Restaurant

APRIL 28, 2022

In our latest case study, we take a look at their restaurant's ongoing success over the years and how they managed to almost double their reservations compared to bookings made pre-pandemic. In February 2021, owners Rok and Gabriella started using Eat App to help them manage their online bookings and operations in general.

Book 78

Book Operations Reservations Website Management 78

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. If one guest is a big fan of martinis, having the data to let anyone on staff know can make for a special experience. Partender. Restaurant Audience Management.

Technology 370

Technology Front of House Social Media Back of House 370

Restaurant Clicks

DECEMBER 2, 2021

Group dining is easily accommodated by private rooms in Indianapolis restaurants, making the city a great location to celebrate special occasions. Mesh is a popular locale with outdoor space, and the restaurant serves modern American cuisine with various happy hour specials. Best Private Dining in Indianapolis. Ocean Prime.

Dine-in 117

Dine-in Specials Seasonal Menu Book 117

Modern Restaurant Management

JUNE 4, 2021

Restaurants that use a third-party tool to manage bookings should add that information to the GMB listing, allowing users to book a table directly from the search results. Restaurants can also their GMB page to engage with customers, highlighting special offers and discounts, publicizing events and promoting new menu offerings.

SEO 231

SEO Website Management Online Ordering Mobile Ordering 231

Restaurant Clicks

OCTOBER 5, 2021

Special occasions and big events like weddings, anniversaries, graduations, and even corporate meetings in our lives only come around so often, so why not try and make them as unforgettable as possible? It’s ideal for smaller parties of up to 24, so definitely book an event here for a more intimate experience. Bull and Bear.

Dine-in 119

Dine-in Specials Book Seating 119

Modern Restaurant Management

DECEMBER 3, 2024

This holiday season, 67 percent of diners are seeking more than standard reservations, with themed holiday meals (44 percent) and multi-course feasts (39 percent) being the most popular options, according to a survey from Tock. Nearly half (49 percent) of respondents will be seeking a reservation during the 4 to 6 p.m.

Reservations 88

Reservations Book Customer Experience Dine-in 88

7 Shifts

MARCH 10, 2022

Reservation software keeps your hosts organized, review sites provide you with actionable feedback on your performance, and staff management software keeps your team in sync with auto scheduling. As diners flock back to restaurant dining rooms after an extended hiatus, reservations have become more important than ever.

Management 195

Management Management Operations Point of Sale 195

Modern Restaurant Management

DECEMBER 1, 2021

This piece in your technology stack should give your customers accurate wait times based on the tables already seated and allow them to make reservations so they can plan around current capacity limits or patronize your restaurant for special occasions. Let’s come back to Henry.

Technology 203

Technology Front of House Back of House Point of Sale 203

7 Shifts

NOVEMBER 9, 2022

You can use a newsletter to update them about a new location opening , special offers, menu upgrades, or food-based events. Get holiday reservations? Body : include visuals, such as a photo of the special dish you offer, and don't forget to add a short text followed by actionable call-to-action button (CTA button).

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Open for Business

OCTOBER 30, 2024

Your reservation system is a goldmine of information just waiting to be tapped. Every time a guest books a table, you’re collecting data that can help you create a more personalized experience. Tapping into the power of your reservation data Start by digging into the basics. Do they tend to book for special occasions?

Reservations 60

Reservations Email Marketing Dietary Restrictions Point of Sale 60

Modern Restaurant Management

JUNE 24, 2021

Can they read about weekly specials or see photos of your most popular dishes? Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone. Mobile-Friendly Options – online menus, reviews, ordering, reservation options, etc.

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. Daily specials. Try QR codes for: Wine list.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

OCTOBER 31, 2022

you'll use, and what makes your new business special. Manager Log Books. Disclose how much money you'll need to get this project off the ground, identify the biggest expenses, and don't be afraid to put a line item in for working capital - which is a reserve fund for your first few (likely slower) months of operation.

Point of Sale 397

Point of Sale Back of House Document Download 397

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. For example, if one guest is a big fan of martinis, having the data to let anyone on staff know can make for a special experience. You need buy-in.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

SEPTEMBER 24, 2024

I believe there are a lot of people out there for whom the traditional model isn’t working, and if so, my book gives them a guide to do it differently. Also, could we do a special or something, just to make the holiday more fun?” All rights reserved. This book is available wherever books and eBooks are sold.

Communication 175

Communication Point of Sale Book Customer Experience 175

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

JUNE 16, 2024

Giving them incentives for being loyal patrons of your establishment makes customers feel appreciated and, in a sense, special, as there are perks and discounts that only they can get access to. You can also offer a custom menu for these special occasions, like party-sized pizzas, party platters, and drink towers.

Marketing 195

Marketing 2024 Email Marketing Social Media 195