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26 Proven Ways to Market Your Restaurant Online and Increase Bookings

7 Shifts

With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. A smooth mobile experience keeps people engaged and leads to more online bookings. Use it to share updates, special events, or new menu items. It's an active marketing tool.

Book 195
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7 Restaurant Management Book Recommendations

7 Shifts

That’s why our teams—who specifically work to improve restaurant operations, performance, and staff happiness—have curated a 7-course menu of the best books about understanding restaurant management. So pull up a chair and take a deep dive into some of the most insightful and actionable tips from the best in the business. Goodreads: 4.09

Book 370
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Restaurant data analytics: Personalizing guest experiences through reservation data

Open for Business

Your reservation system is a goldmine of information just waiting to be tapped. Every time a guest books a table, you’re collecting data that can help you create a more personalized experience. Tapping into the power of your reservation data Start by digging into the basics. Do they tend to book for special occasions?

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How Restaurants Can Use Digital Hosts

Modern Restaurant Management

The most common asks are to make a reservation, ask a Frequently-Asked-Question (e.g., Most people are calling to book especially when the online booking system says there are no available reservations, so many patrons call anyways thinking there is likely still capacity left. menu, hours, etc.),

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Why restaurants should take reservations

Open for Business

People fall into two categories when it comes to reservations: Love ‘em or hate ‘em. Guests on team reservations tend to be planners, the people who aren’t willing to wait for a table or roll the dice on where they’ll have dinner. Team no-reservations, on the other hand, prize spontaneity. Reservations bring order to this chaos.

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Providing The Best Restaurant Customer Experience in 2024

7 Shifts

For instance, using an online reservation system allows customers to book a table conveniently, saving your staff from having to appease disgruntled customers who were overlooked on the waitlist or turned away. You can also use tablets to relay orders and special requests to the kitchen quickly.

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THE CHEF’S SECRET INGREDIENT – CONTEXT

Culinary Cues

One would think that this is what needs to happen, and the result will be exceptionally happy guests who are anxious to throw praise your way, write a great review, return often, and tell all their friends to make a reservation. Create a spontaneous special event through this extra effort.

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