ChowNow

FEBRUARY 12, 2025

Between online reservations, third-party delivery apps, and direct ordering from your website, digital interactions often happen before a guest ever steps through your doors. Crafting Your Brand Story Theres a great book called Start With Why that drives home the point that inspiring people to take action starts with sharing your purpose.

2025 195

2025 Marketing Email Marketing Operations 195

Social Hospitality: Restaurants

MARCH 27, 2020

It’s also wise to implement a strong reservation abandonment strategy that allows you to recover most of the direct bookings. . Offer them a special deal for a later time. Hilton Hotels had to furlough much of its staff and has set up a website for those employees to find work. Consider Your Employees.

Hospitality 454

Hospitality Marketing Travel Hotels 454

Modern Restaurant Management

JUNE 10, 2020

A pandemic of this magnitude may not have been something they considered when they wrote their crisis management plan. Work on Your Website. Now is the time to pay more attention to your website, take advantage of the downtime your hotel may have to audit this too. Many may not have even had such a plan.

Hospitality 518

Hospitality Marketing Social Media SEO 518

EATER

DECEMBER 20, 2023

Martha Stewart’s Christmas was not just a book, of course. Martha Stewart caught hell for devoting time and effort to creating a perfect Christmas and then writing a best-selling book about it. Martha Stewart’s Christmas was her eighth book, the successor to Entertaining and Weddings , among others.

Book 293

Book Back of House Entertainment 2003 293

ChowNow

FEBRUARY 21, 2025

Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones. They help with reservations and table management, staff scheduling and time management, inventory tracking, rewards programs, automated marketing, and more. Reservation and table management apps.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

7 Shifts

OCTOBER 28, 2024

It just goes to show how important drink pricing and cost management are to maximizing profits. Bars that effectively manage their inventory and reduce waste tend to maintain higher margins. On the other hand, for lower-cost items like beer, you can bundle or offer happy hour specials to drive more volume and profit.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

Modern Restaurant Management

JUNE 12, 2024

For a deeper dive, Modern Restaurant Management (MRM) magazine reached out to Yevgeni Tsirulnik, SVP, Innovation and Incubation at Toshiba Global Commerce Solutions How should restaurant operators approach digital investments moving forward? Waste management : Reducing food waste by monitoring inventory and expiration more effectively.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

7 Shifts

JULY 30, 2021

From managing your budget to accounting and bookkeeping for national holidays and events, this document will be your year-long guide to tracking your restaurant's promotional strategy. Create an awesome website. You and your team are in full control of your website-use it to tell the story you want! Write a Marketing Plan.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

7 Shifts

JULY 10, 2020

Stay tuned for a few special tips from Melissa Bensky, one of Toronto’s most prolific foodgrammers with her account, @tastethesix. Plan your budget to include food costs, labor costs, operating costs, marketing costs, and any extra costs such as for party favors and special decor. You can book online or give us a call.

Events 351

Events Social Media Kitchen Safety Seating 351

Social Hospitality: Restaurants

MAY 18, 2020

From 2009 to 2017, gross bookings in U.S. Create Special Offers for Customers. Making special offers is one of the classic hospitality training tips that works for any type of business. Some owners of small restaurants and hotels may not feel like they need to hire people for a specialized marketing team.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

Culinary Cues

AUGUST 31, 2024

When properly developed and integrated into your operation, the mission statement will impact who you hire, how you train, the products you develop and sell, the way you lead and manage, how employees interact, the way that guests are approached, and how the world perceives you (the business) to be.

Customer Service 387

Customer Service Social Media Customer Experience Reference 387

EATER

NOVEMBER 29, 2021

I tend toward homestays as a matter of preference, but a recent summer trip to Portland, Maine, where my family stayed in a remotely managed house, reminded me there are fundamental differences between sharing space and renting it outright. Airbnb declined to provide data on numbers of each listing type on their website.).

Back of House 284

Back of House Travel Website Management Hotels 284

Modern Restaurant Management

SEPTEMBER 14, 2021

Cyndi directs the activities of employees in the accounting department to manage the accounting process through financial statements and is responsible for the overall management of the corporate office. In 1991 she was promoted to Accounting Manager and in 2009 to Director of Accounting.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're

Serving 517

Serving White Paper Food Recycling 517

7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. For instance, were you responsible for restaurant employee scheduling or managing a log book ? A hiring manager wants to know how you handle a very real, stressful part of the job.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

DECEMBER 17, 2020

Once you have access to a guest’s contact info, it creates the opportunity to reach them via email or text and let them know about special offers, new menu items, changing hours, and more. Once every few days, add that info to a spreadsheet of customer relationship management software like Constant Contact or HubSpot.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

EATER

SEPTEMBER 9, 2020

There are books from some of the restaurants we miss the most, offering recreations of their dishes and insights that make us nostalgic for the time before shutdowns. Edd Kimber Kyle Books, out now. Vanessa Kimbell Kyle Books, out now. This is a book about understanding.” It is not just a book about baking.

2020 347

2020 Book Food Supply Take-out 347

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. In addition to product-specific resources, Tipping Point includes e-Learning and training materials to support both restaurant managers and servers.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

JULY 16, 2021

See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Small Business Administration 's website. POS system which includes both the hardware and software to process orders, manage staff and run your business.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Check out the e-book for additional details. This includes: Booking and cancellation policies, 74.7 Yelp Economic Average.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Social Hospitality: Restaurants

DECEMBER 1, 2019

Technologies for Restaurant Management. It’s tricky to run and manage a restaurant. A manager can request evidence (a photograph of the floor or input of the oven’s temperature) of the employees’ completion of the tasks. Then, there are reservation management systems. Technologies for Entertainment.

Technology 195

Technology Website Management Mobile Ordering Entertainment 195

EATER

FEBRUARY 26, 2024

Since its founding in the 1970s, the Melting Pot has been a special occasion staple, the kind of place where romantic little nooks for couples to canoodle provide the perfect spot to make googly eyes at a brand-new flame, or where the semiprivate booths perfectly nestle a family celebrating their kid’s high school graduation.

Dine-in 318

Dine-in Customer Experience Specials Cash Management 318

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Restaurant employee scheduling software Other than having a good product, your staff and how you manage them is the ultimate marker of restaurant success.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

EATER

JULY 8, 2022

Diners need to understand that things will never be as they were before the pandemic In the final six weeks of our pandemic-born restaurant, customers formed a line out the door and booked out dinner reservations weeks ahead. People began canceling indoor reservations, so we changed our booking policies. We occasionally gave in.

Online Ordering 284

Online Ordering Seasonal Menu Customer Service Social Media 284

Touch Bistro

MAY 26, 2021

The short answer is offering enticing 4th of July specials. The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. Planning 4th of July Specials for Your Restaurant. Payment terminals that allow you to accept contactless payments.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. Their business grows by word of mouth—one of the best marketing tools in the book. This is where special offers, newsletters, and SMS marketing can come in handy.

Seating 221

Seating Email Marketing Marketing SEO 221

Social Hospitality: Restaurants

MAY 18, 2020

From 2009 to 2017, gross bookings in U.S. Create Special Offers for Customers If it’s the peak of the season, you compete with all local restaurants and hotels. Making special offers is one of the classic hospitality training tips that works for any type of business. Feature these testimonials on your website.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

Ken Burgin

JULY 17, 2022

Think ‘Revenue Management’, just like hotels. Create special deals to fill less popular times: these could be Sunday to Wednesday, or late November. Contact Previous Bookings. Upgrade your Booking System: is a book still adequate, or emailing PDF docs to be filled in and returned? Plan for the staff you need.

Email Marketing 153

Email Marketing Book Merchandise Seasonal Menu 153

7 Shifts

JUNE 16, 2024

Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. You can also offer a custom menu for these special occasions, like party-sized pizzas, party platters, and drink towers.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

MAY 12, 2020

" Restaurants around the world can continue to participate in the Dining Bond Initiative at no cost by answering a few questions on the organization's website, which has been translated into several languages. SmartBot™ can also be embedded at other locations including local websites, to capture traffic from all over the web.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Indoor Media

JANUARY 4, 2021

Today, 35% of people prefer to book their appointments online. For people under 35, that number is even greater, with many refusing to book over the phone or in person. Without a website to support online bookings, you may be missing out on an entire consumer base.

Book 78

Book Advertising Website Management Email Marketing 78

Modern Restaurant Management

AUGUST 2, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of LTO impact, influencer impact and no-show fees. Another 25 percent said they were investing in special events and one-off promotions, and 24 percent said they were prioritizing takeout and delivery operations. LTO Impact A new Placer.ai

Influencer 251

Influencer Pricing 2024 Social Media 251

The Rail

NOVEMBER 10, 2023

Twitter Ads: Best for timely promotions like lunch specials or happy hour deals , given the platform's real-time nature. Clear Calls to Action (CTA): Whether it's "Book Now", "Order Online", or "View Menu", ensure the viewer knows the next steps. Ensure your ads are mobile-friendly and lead to a mobile-optimized website.

Advertising 147

Advertising Loyalty Program Email Marketing Mobile Ordering 147

The Eat Restaurant

APRIL 28, 2022

In our latest case study, we take a look at their restaurant's ongoing success over the years and how they managed to almost double their reservations compared to bookings made pre-pandemic. In February 2021, owners Rok and Gabriella started using Eat App to help them manage their online bookings and operations in general.

Book 78

Book Operations Reservations Website Management 78

EATER

MAY 16, 2024

My son has special needs. Winnie , a website that helps single parents find child care, lists five such facilities in all of Brooklyn, each with a capacity between 5 to 16. “If Which, as an employee is one thing, but once you get into management, the stakes get higher. Some days he’s fine. Some days all hell breaks loose.

Employee Relations 317

Employee Relations Government Hospitality Take-out 317

7 Shifts

NOVEMBER 9, 2022

You can use a newsletter to update them about a new location opening , special offers, menu upgrades, or food-based events. Don't let your customers leave your website without offering value. Footer : share the links to your social profiles and website along with any legal disclaimers. It helps in business promotion.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195