Modern Restaurant Management

JANUARY 4, 2022

Having the ability to see past disability to an individual’s unique talents and contributions and place them accordingly brings value to any restaurant or café With the labor shortages going on in foodservice, reaching out to the disabled community is a win-win; people wanting to work, and a foodservice operation finding latent talent.

Communication 520

Communication Employee Relations Design Operations 520

Modern Restaurant Management

FEBRUARY 16, 2023

It should come as no surprise that the world’s first marshmallow café would attract a lot of social media attention. XO Marshmallow is the premier gourmet marshmallow company with the world’s first marshmallow café in Chicago, IL. What is the XO Marshmallow concept and how is it distinguished from its competition?

Sustainability 460

Sustainability Social Media Customer Experience Consumer Goods 460

Modern Restaurant Management

DECEMBER 4, 2019

Restaurants and cafés are no exception, but there are some unique considerations when developing signs for an eatery. Is the ‘City Café’ an upmarket location for designer lattés, or a classic greasy spoon? Almost every brick-and-mortar business needs good signage. What about ‘Jackson’s’?

Consumer Goods 418

Consumer Goods Front of House Design Customer Experience 418

Culinary Cues

JANUARY 29, 2025

PLAN BETTER TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAF Talks Podcast [link] More than 90 interviews with the most influential people in food

Dine-in 268

Dine-in Blog Article Training 268

Culinary Cues

FEBRUARY 5, 2025

PLAN BETTER TRAIN HARDER Work Hard and be Kind Dick Cattani Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAF Talks Podcast [link] More than 90 interviews with the most influential people in food

Fine Dining 226

Fine Dining Food Supply Customer Service Recruiting 226

Modern Restaurant Management

OCTOBER 6, 2020

Café 1948 started as a small mobile trailer in Tyler Texas by Samuel and his wife in 2015. “People wanted a place where they feel safe and know they can purchase their daily and weekly grocery needs,” Samuel, owner Café 1948. The Proof is in the (Artisan) Pudding.

Mobile Ordering 493

Mobile Ordering Customer Service Food Safety Small Business 493

Culinary Cues

DECEMBER 16, 2024

PLAN BETTER TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAF Talks Podcast [link] More than 90 interviews with the most influential people in food This is the missing ingredient in so many guest experiences.

Employee Relations 329

Employee Relations Presentation Small Business Recruiting 329

Modern Restaurant Management

NOVEMBER 4, 2024

Loyalty programs are the secret sauce for keeping customers hooked, whether you're a cozy corner café or a massive restaurant chain. In a world where third-party delivery apps dominate, securing customer loyalty through personalized rewards and direct communication is the equivalent of having the best table in a packed restaurant.

Loyalty Program 221

Loyalty Program Social Media Small Business Customer Experience 221

7 Shifts

OCTOBER 28, 2024

Imagine you own a café, and you’ve just run a campaign to boost your online ordering. Here’s how to calculate the CAC: CAC = $800 / 100CAC = $8 per customer In this example, acquiring each new customer costs your café $8. You spent $800 on Facebook ads and in-store promotions over a month.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

Culinary Cues

MARCH 16, 2025

PLAN BETTER TRAIN HARDER Work Hard and be Kind Dick Cattani Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAF Talks Podcast [link] More than 90 interviews with the most influential people in food

Food Supply 224

Food Supply Customer Service Delivery Recruiting 224

Culinary Cues

MARCH 21, 2025

PLAN BETTER TRAIN HARDER Work Hard and be Kind Dick Cattani Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAF Talks Podcast [link] More than 90 interviews with the most influential people in food

Hotels 234

Hotels Back of House Customer Service Entertainment 234

Modern Restaurant Management

MARCH 11, 2025

– Dimitra O'Rourke, Broken Yolk Café’s VP of Tech and Franchise Support We’ve seen lasting change in the five years since the pandemic, still feeling the impact of the behaviors and actions of that time.

Mobile Ordering 408

Mobile Ordering Kitchen Safety Fine Dining Food Safety 408

Harbor Touch

MARCH 18, 2025

Example: A caf I know raked in $2,500 in FICA credits last year. Example: A caf owner claimed $20,000 SETC and $60,000 ERC for three staff, $80,000 total. FICA Bonus: The FICA Tip Credit lets you claim back Social Security and Medicare taxes paid on tips above minimum wage. If your servers tips push their pay over $7.25/hour,

Point of Sale 138

Point of Sale POS Restaurant Law 2025 138

Culinary Cues

FEBRUARY 27, 2025

PLAN BETTER TRAIN HARDER Work Hard and be Kind Dick Cattani Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAF Talks Podcast [link] More than 90 interviews with the most influential people in food

Consumer Goods 262

Consumer Goods Presentation Leadership Dine-in 262

Modern Restaurant Management

MARCH 13, 2020

Greek from Greece (GFG) Bakery-Café finalized a deal to open its first franchise location. GFG Bakery-Café continues to build momentum, launching recent expansions in New York, New Jersey, Connecticut, Florida and Pennsylvania that will more than quadruple the brand’s footprint in the next year. GFG Expanding.

Franchise 365

Franchise Franchising Customer Experience Customer Service 365

Modern Restaurant Management

DECEMBER 9, 2020

Launched in the early phases of the BK mobile app and with no loyalty program infrastructure to support it, the BK Café subscription can't deliver tailored offers or customized interactions.

Loyalty Program 484

Loyalty Program Customer Service Consumer Goods Online Ordering 484

Culinary Cues

FEBRUARY 24, 2025

John Steinbeck PLAN BETTER TRAIN HARDER Work Hard and be Kind Dick Cattani Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAF Talks Podcast [link] More than 90 interviews with the most influential people in food

Back of House 302

Back of House Travel Government Education 302

Modern Restaurant Management

JULY 10, 2024

Add a “souvenir store” : Take a page from Hard Rock Café and Cracker Barrel and have a little display case with signature items, such as menus, postcards, T-shirts and, yes, shot glasses and mugs. There are companies that will help you secure valuable memorabilia behind plexiglass with sturdy mounting.

Back of House 491

Back of House Fine Dining Take-out Social Media 491

Modern Restaurant Management

MARCH 16, 2022

Castillo not only oversees all the exhilarating cake designs for the bakery cafés across the U.S., To help us wrap our mind around what cake trends are hot and what are not, we turned to an expert: Yvette Castillo, Senior Research & Development Manager at Paris Baguette. Chocolate Showpieces.

2022 474

2022 Design Influencer Take-out 474

Culinary Cues

JANUARY 19, 2025

PLAN BETTER TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 900 articles about the business and people of food) CAF Talks Podcast [link] More than 90 interviews with the most influential people in food

Uniforms 294

Uniforms Education Waste Blog 294

Modern Restaurant Management

MARCH 31, 2021

Turn part of the dining area into a (properly clean and socially distanced) café-style coworking space during lunch hours. Restaurants can also elevate hospitality and increase variety by thinking outside the box in terms of service offerings and promotions.

Customer Service 474

Customer Service Customer Experience Online Ordering Hospitality 474

Modern Restaurant Management

SEPTEMBER 18, 2020

” As restaurants and cafés reopen their doors, Healing Butterfly has seen a 62 percent increase in food service orders for plant-based protein. In addition, a study conducted by New Hope reported that consumers are spending more time walking, running, biking, and practicing yoga at home.

Food Truck 508

Food Truck Outdoor Food Safety Dine-in 508

Modern Restaurant Management

SEPTEMBER 20, 2024

On the surface, you may not think a roadside diner or downtown café would have much in common with a fast-casual chain, not to mention an elegant stand-alone restaurant where couples and families celebrate over a two-hour, five-course meal. But the truth is they have a lot in common when it comes to selecting their furniture.

Fast Casual 450

Fast Casual Uniforms Dine-in Customer Experience 450

Modern Restaurant Management

MAY 13, 2021

Bounty Hunter Wine Bar and BBQ, Goose and Gander, and Southside Café are among the Napa Valley restaurants whose recipes will be showcased in Lander’s book. In yet another creative way of supporting local favorites, Washington State has a local realtor, Jim Tinsley, with a more subtle way of promoting restaurants in his area.

Front of House 369

Front of House Food Safety Certification Social Media 369

Modern Restaurant Management

JUNE 5, 2020

Regulation – In addition to pandemic related sanitation and social distancing guidelines, should these outdoor seating areas be subject to the same general restrictions as pre-existing outdoor or sidewalk café regulations? Without profitable businesses, local governments will not have the revenue needed to keep cities running.

Outdoor 422

Outdoor Seating Government Employee Relations 422

Modern Restaurant Management

JUNE 11, 2024

Familiar materials and furnishings like penny tile, café chairs, and celebrity photos displayed family style combine to deliver a venue that is both classic and modern––emulating iconic elements of the original restaurant while feeling fresh and tailored to the location.

Design 89

Design Dine-in Sourcing Magazine 89

Modern Restaurant Management

APRIL 29, 2022

The increasing demand for vegan fast food such as burgers and pizzas has led to restaurants and cafés dedicating a complete section to vegan consumers. This has led to the number of vegan restaurants growing in the world. Restaurants not having vegan menus are observing a decline in sales.

Seasonal Menu 508

Seasonal Menu Beverage Sustainability Fine Dining 508

Modern Restaurant Management

APRIL 8, 2020

The Prime Minister Boris Johnson announced that all restaurants, bars, and cafés had to be shut for dining-in customers. On Friday the 20th of March, an official announcement was disclosed for UK eateries. This meant that restaurants had to come up with new solutions as quick as possible.

Food Truck 468

Food Truck Social Media Customer Service Government 468

Modern Restaurant Management

DECEMBER 28, 2020

In action: A completely contact-free and cost-effective dining experience, guests of FOODWORKS' Market Café in Chicago can order through a single mobile app, whether they want to enjoy made-to-order meals or select from a variety of grab-and-go menu options. Georgios Drosos, Founder & CEO, GFG Café Cuisine.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

NOVEMBER 5, 2019

In 2004, Hoeckendorf started to explore new roles at Starbucks and worked in just about every café position including General Manager before being promoted to District Manager of Company Stores. She started her food service career as an 18-year-old Barista at Starbucks Coffee Company.

Marketing 255

Marketing Point of Sale 2004 License 255

Modern Restaurant Management

NOVEMBER 10, 2021

This is very encouraging news for restaurants, pubs, bars, and cafés alike, and will provide a much-needed boost following what’s been a particularly challenging year for most. In fact, more than a third of us are making up for lost time and planning to do so more frequently than before the pandemic.

Hospitality 444

Hospitality Tourism Sustainability Travel 444

Modern Restaurant Management

MAY 5, 2022

There are a few advantages to accepting bitcoin at your restaurant or café- it attracts like-minded and pro-cryptocurrency clientele. Businesses may need to buy the software to accept Bitcoin or other cryptocurrencies like it, but the infrastructure for these transactions is already in place.

Serving 472

Serving Loyalty Program Food Supply Point of Sale 472

Modern Restaurant Management

SEPTEMBER 23, 2021

Like veritably all businesses in the post pandemic era, those operating in the restaurant, café, food truck or other type of F&B franchise space are experiencing a wave of major change—as is the franchising trade at large.

Franchising 483

Franchising Franchise Front of House Food Truck 483

Harbor Touch

MARCH 16, 2025

Imagine you run a caf with Harbortouch POS. One caf owner I talked to cut wait times by 10 minutes just by syncing their POS data with shift schedules. Ive seen a caf keep pouring coffee during a power outage because they had a plan. A customer-first mindset ties your processes to their happiness.

POS 78

POS Operations Cash Management Inventory 78

Modern Restaurant Management

APRIL 29, 2021

. “Finding and keeping staff has always been a hurdle and staff churn is already high in the restaurant industry,” said Hoang Nguyen, Director of Client Services at Menufy and owner of Bánhwich Café “In my restaurant, I feel lucky that during Covid we were able to make a lot of hires.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

JANUARY 3, 2020

Take a moment to review your suppliers to ensure you’re receiving such ingredients — for example, if you’re running a café, a high-quality wholesale coffee beans UK supplier can really boost the calibre of your beverages. High-quality drinks will always have a spotlight on Instagram, and 2020 will be no different.

2020 311

2020 Social Media 2019 Beverage 311

Modern Restaurant Management

APRIL 21, 2022

Chef, Yellow Magnolia Café, the restaurant-within-a-greenhouse at Brooklyn Botanic Garden. At Yellow Magnolia Café, wines from New York’s Finger Lakes are available, along with beer from Brooklyn. Christina Sanchez-Towers., Everyone knows that a traditional rice and beans give you a protein boost.

Sustainability 450

Sustainability Waste Food Supply Recycling 450