Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. US Foods to Acquire Smart Foodservice.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. A good starting point for addressing many issues is use of a manager’s log.

Cash Management 508

Cash Management Healthcare Social Media Communication 508

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Dennis Becker, CEO, Mobivity.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

AUGUST 2, 2024

By tracking metrics like customer retention and employee turnover rate, contribution margin, and menu item profitability, restaurant managers can identify each area’s strengths and what areas need improvement. It involves tracking massive amounts of real data and industry benchmarks. Sounds complicated?

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

JULY 20, 2021

Falling outlets, rising sales. But sales have bounced back well over the first six months of 2021, and are now running ahead of 2019 levels. But it’s worth remembering that while some people have cash in their pockets and want to treat themselves, many have been hit financially by COVID-19 and will be more cautious.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

7 Shifts

OCTOBER 31, 2022

When a plan is too wordy, it tends to turn off the reader and can actually prevent them from finishing,” Lauren Fernandez adds that the business plan should be more akin to a sales document, not an A-to-Z tactical roadmap. You can't start a restaurant without a plan. But it doesn't have to be overwhelming. Table of Contents. Download now.

Point of Sale 397

Point of Sale Back of House Document Download 397

The Rail

DECEMBER 2, 2024

Platform-to-Consumer : Where platforms like Uber Eats or Zomato connect customers to restaurants but manage delivery. credit cards, digital wallets, cash on delivery). Admin Panel : Order management system to track and manage orders in real time. Inventory management to keep track of stock levels.

Delivery 147

Delivery Loyalty Program Food Food Order 147

7 Shifts

SEPTEMBER 20, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Third-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

Focus POS

JUNE 17, 2019

Restaurant Point of Sale Software. What is restaurant point of sale (POS) software? It’s a system that takes the place of a traditional cash register and provides much more than basic transaction functionality. Benefits of Restaurant Point of Sale Software. Friendly UI and UX. Flexibility.

Point of Sale 113

Point of Sale Cash Management POS Mobile Ordering 113

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

EATER

APRIL 10, 2024

Like Johnson’s fast-casual rice bowl restaurant, Field Trip, the food at Bankside was developed with delivery in mind. It’s the same selling point as the early days of delivery app Caviar, when it offered a premium product — takeout from higher-end restaurants — in a marketplace that’s otherwise about unlimited options, not curation.

Delivery 355

Delivery Cash Management Point of Sale Back of House 355

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. For example, to level-up the fan experience you can combine first-party transaction data with player stats, weather conditions, and inventory to better predict game-day sales. Here are their responses.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. Event Planning Is Back. consumers to better understand their feelings about planning events in 2021.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

DECEMBER 4, 2020

“They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. Pandemic and Restaurant Demand. There’s just not the same amount of volume in takeout as there is in in-person dining.”

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

Modern Restaurant Management

AUGUST 31, 2021

Average outlet $ sales (velocity) trends have generally been flat or in slight decline in recent weeks. Sales velocity is now +20 percent vs August 24, 2019. Sales velocity is now +20 percent vs August 24, 2019. Sales velocity is now +43 percent year-over-year (comparing the same week one year prior). California.

2021 395

2021 2019 Point of Sale White Paper 395

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. The answers are an entry point for understanding consumers’ needs as brands start to reopen, notes RMS CEO John Oakes.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

7 Shifts

JANUARY 26, 2021

From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 2020 was a year that the restaurant industry won’t soon forget. million out of work, it was nothing short of devastating. Through it all, we emerge from the year as an industry in evolution—and our restaurants need to evolve with it.

2021 370

2021 Front of House Social Media Mobile Ordering 370

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. FAT Brands Chairman and CEO Andy Wiederhorn.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

EATER

MAY 19, 2020

Cash or credit? Dining out right now will come with certain risks. Here’s what you can do to keep yourself and others around you safe. America is in the early stages of reopening. After weeks of stay-at-home orders, more than 30 states have allowed nonessential businesses to reopen. Without a vaccine, there is risk. Mask on or off?

Cash Management 359

Cash Management Fine Dining Fast Casual Food Safety 359

SpotOn

FEBRUARY 26, 2025

Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. Sales are usually listed first. Each cost category represents a percentage of your sales.

Point of Sale 88

Point of Sale License Insurance POS 88

7 Shifts

AUGUST 18, 2024

An alternative is to buy an existing bar that is up for sale. Opening and owning a bar is one of those unique life experiences; you have no idea what it will be like until you actually go for it. And while it can be enjoyable, rewarding, and, yes—even profitable, it also requires long hours and hard work. How Do I Run a Profitable Bar?

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

DECEMBER 14, 2020

The company has also added a Deep Cleaning Checklist and guiding principles for Managing Indoor Air. In this edition of MRM News Bites, we feature resources to help restaurants survive the winter weather and the learning how to improve bread-baking skills. Make it This Winter. US Foods Holding Corp. Step Up to The Table.

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

MARCH 13, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Ira Moreland, Managing Director of ICV, said, “We are very pleased to complete this transaction and are enthusiastic to deploy our expertise to help grow the Buffalo Wild Wings brand.

Franchising 364

Franchising Franchise Customer Experience Customer Service 364

Modern Restaurant Management

MARCH 24, 2020

This edition of MRM News Bites features the National Restaurant Association, Absolute Brands, Bacardi, Tito's Vodka, Yum! Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. New Level of Hot Dog.

Food Supply 253

Food Supply Kitchen Safety Food Safety Cash Management 253

EATER

AUGUST 17, 2020

Or more specifically, the willingness of said landlord to cut said tenant a deal. Some people are making concessions, whether it’s temporary or longterm abatements or newly structured partnerships. And some landlords, even some without mortgages, are letting tenants walk. Jasmine Moy: Sure. Daniel Geneen : Right. JM : Oh, sure.

Hotels 317

Hotels Take-out Beverage Point of Sale 317

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. Just don’t think too hard about how that’d work. The conference room at the Bellagio hotel swelled with the horns of “Ride of the Valkyries.” THE FIRST NATIONAL RESTAURANT TO DELIVER BY AIR.”.

Food 361

Food Mobile Ordering Online Ordering Food Order 361

Lavu

OCTOBER 13, 2023

A higher average table turnover rate may mean that more guests can be served right at the table in a given period of time, which can lead to increased sales and revenue. A higher average table turnover rate may mean that more guests can be served right at the table in a given period of time, which can lead to increased sales and revenue.

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Ken Burgin

NOVEMBER 15, 2021

In reality, your staff don’t have the time, knowledge or confidence to make recommendations – just like a food menu; the wine list has to do much of the ‘sales work’. Wine List Sales & Marketing Techniques. Covid has given us time to rethink lists, and customers have come back with less money in their pockets.

Point of Sale 147

Point of Sale Back of House Beverage Email Marketing 147

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. Includes sales & traffic, off-premise and state by state performance. The impact of those dining rooms opening has been impactful in driving incremental sales for full-service restaurants. percentage point change. percentage point change.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Lavu

NOVEMBER 11, 2019

Some restaurant chain owners see the transition as a step toward the future, largely because restaurant point-of-sale systems make it so easy. Not accepting cash eliminates the risk of thefts and reduces crime rates in general. After all, how could the oldest form of currency not be accepted as payment?

Cash Management 101

Cash Management Point of Sale Fast Casual Café 101

Aaron Allen & Associates

MARCH 3, 2022

There are so many things to think about — from inventory management to restaurant payment and billing and more — it can be difficult to keep track of it all. That’s where restaurant management software comes in. In this roundup, we will take a look at some of the best restaurant management software out there.

Management 120

Management Management Mobile Ordering Point of Sale 120

Embrace the Suck

JUNE 13, 2022

I want to share with you some of the challenges that I faced back in the 90s when I opened my first restaurant… Up to that point I had been in the industry for 15 years. He said that he didn’t realize (at the time) that fire truck sales are more about government contracts and relationships. I had to change.

Back of House 44

Back of House Food Truck Point of Sale Take-out 44

Restaurant365

NOVEMBER 20, 2020

Background. Eli’s Restaurant Group is a family of restaurants that’s called Connecticut home for more than two decades. With six restaurant locations and a catering arm, Eli’s Restaurant Group shares the vision that upscale American cuisine can be combined with a friendly, inviting atmosphere. “What should I charge for this?

Demo 148

Demo Point of Sale Cash Management Waste 148

Lavu

FEBRUARY 26, 2020

To get a better understanding of the changes happening in this space, let’s have a look at the technology being used to streamline on-premise ordering: Restaurant Point of Sale (POS) System. The heart of efficient on-premise ordering lies with the restaurant point of sale (POS) system. Tableside Ordering System.

Technology 78

Technology Ordering Mobile Ordering Point of Sale 78

Restaurant Clicks

FEBRUARY 17, 2020

A good point of sale system can help streamline your restaurant’s processes, from payments to inventory and much more. We’ve reviewed the top 9 restaurant point of sale systems so that you can find the best one for your restaurant business! Inventory management. Menu management. Reputation management.

POS 78

POS 2020 Point of Sale Loyalty Program 78