Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. " – John Oakes, Revenue Management Solutions CEO. Slow movers tie up inventory -and the cash needed to by that inventory. For part one, click here.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

The Restaurant Group

MARCH 23, 2025

Restaurants that adapt to this digital transformation gain a competitive advantage , broadened customer base , and improved cash flow while keeping up with modern dining trends. This efficient order management ensures a smooth experience every time. Cost Savings By managing orders directly, restaurants can cut out the middleman.

Online Ordering 78

Online Ordering Food Order Ordering Loyalty Program 78

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” Tyga Bites Launches.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations. Reduce theft.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Checklist app automates daily food safety and operational task management as well as regular maintenance and audit procedures. ” The BOHA!

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

JANUARY 12, 2022

Along with furthering their technological investments, operators are also altering their physical restaurant locations to cater to delivery. But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

7 Shifts

JULY 25, 2024

Offering additional services, like delivery and takeout, meal kits and subscription boxes, and even catering and hosting special events can unlock new growth opportunities. You can then accept cash payments upon delivery, which is helpful for local restaurants with limited budgets.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

Modern Restaurant Management

SEPTEMBER 15, 2021

At the same time, restaurants should reimagine their loyalty engagement strategies and expand the ways in which consumers can earn rewards. Eighty-five percent of all restaurant loyalty program users want to interact with loyalty programs via smartphone. Among the report highlights: Starbucks cashes in.

2021 447

2021 Retail Loyalty Program Online Ordering 447

Modern Restaurant Management

MAY 27, 2020

Contactless delivery and drop off for catering. PathSpot, creator of a real-time hand hygiene management system that protects against the threat and spread of illness with a hand scanner that tracks handwashing frequency and effectiveness, announced the closing of $6.5 Offering easy-to-assemble, take-home meals.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

NOVEMBER 11, 2019

Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent). “Hotel brands, especially those with locations in various cities around the world, have a unique opportunity to build loyalty with customers through their F&B offerings. ” Building Loyalty.

Travel 297

Travel Food Hotels Loyalty Program 297

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Fazoli’s fans in Atlanta can order delectable Italian dishes for delivery, carryout and catering only. Virtual Barbecue Pit. ” Ice is Doing Nice.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

SpotOn

OCTOBER 14, 2024

This can impact your online ordering operation or invoicing for catering or private events. That means many point-of-sale system functions can be completed from anywhere you have cell reception or WiFi, allowing operators to access reports, change menus, and monitor inventory management on the go. How much does POS software cost?

POS 52

POS Loyalty Program Website Management Cash Management 52

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. times and 2.8

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering. Slim Chickens continued expansion in Oklahoma, with its newest opening at 6731 Northwest Cash Rd.

Franchise 471

Franchise Franchising Food Fast Casual 471

7 Shifts

JULY 1, 2024

Will you get a discount if you pay for all the supplies you bought in cash? Ultimately, your main goal should be to ensure that your designated space remains functional and that your staff can move around freely and cater to every booth and table. Payment terms: Can you pay in installments?

Bar 221

Bar License Food Supply Restaurant Law 221

Modern Restaurant Management

FEBRUARY 19, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. In addition, Taco John’s is rolling out a systemwide remodel program to match its updated branding, driving its popularity among young consumers. Fazoli's Expands Footprint.

Franchise 305

Franchise Franchising Fast Casual Point of Sale 305

Sling

APRIL 2, 2023

We’ll answer those questions in this article and introduce you to an app that can help you manage your workforce better. Your business can build and run its IP program any way it sees fit. So, for example, you may set up a program that challenges every server in your restaurant to upsell the chef’s special during the month of April.

Cash Management 78

Cash Management Loyalty Program Casual Specials 78

Modern Restaurant Management

MARCH 11, 2025

Escoffier is aiding restaurant owners and managers by preparing qualified candidates ready for engaged employment. Loyalty is a huge factor now as guests desire rewards and perks for sticking with a favorite small business, and repeat customers are keeping many restaurants going. Customer habits have also shifted after the pandemic.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

BNG Point of Sale

OCTOBER 15, 2021

The terms cash register and point of sale system are often interchangeably used. But there are many advantages of a point-of-sale system, over cash registers, as a company management solution. You need a point of sale (POS) system or cash register to process transactions and sales. Advantages of POS System for Retail.

Retail 52

Retail POS Cash Management Point of Sale 52

Squirrel Systems

MAY 17, 2024

Cost Management : Monitor costs, including food, labor, and overhead. Look for opportunities to negotiate better terms with suppliers and optimize inventory management. This could include offering catering services, launching a food truck, or selling branded merchandise.

Operations 52

Operations Loyalty Program Cash Management Point of Sale 52

BNG Point of Sale

SEPTEMBER 2, 2021

In this post, we will explore what an ideal restaurant food margin is and how to calculate it so that you can have an easier time managing your business and know exactly where you stand financially. . Catering . Just like food trucks, catering businesses have low overheads. Loyalty Program .

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

Notch

FEBRUARY 26, 2019

As a business owner, you probably know that revenue management is one of the keys to success. But, if you have a cash flow problem, do you know how to diagnose and solve it? Restaurant revenue management comes down to three main factors: traffic, sales and service. So how do you get more diners back through the door?

Management 71

Management Management Loyalty Program Email Marketing 71

Notch

JANUARY 23, 2019

And when all costs and variables are considered, high-end restaurants need to be particularly well-managed to survive. So when you’re trying to manage your profits and losses, what you’re really doing is: weighing your risks, developing contingency plans—and mitigating the factors you can’t account for, by focusing on the ones you can.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

The Restaurant Times

MAY 25, 2021

Management Team: This should include the list of stakeholders involved in the management of your cafe such as owner, manager, Head Chef, etc. The analysis must include: Market segment catered to by the competitors. Training must also consist of crisis and disaster management techniques. . Industry Research.

Cash Management 52

Cash Management Employee Relations Email Marketing Point of Sale 52

Modern Restaurant Management

MARCH 11, 2025

We’ve reimagined our drive-thru model, introduced new kitchen technology to improve throughput, and strengthened our loyalty program to keep customers engaged. This surge in off-premise orders forced restaurants to optimize their operational workflows, from kitchen management and packaging to delivery logistics.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

iTab POS

NOVEMBER 8, 2018

When you run a cash-only restaurant, you limit the payment options of your customers, which has a direct effect on your earning potential. By limiting your restaurant to a ‘cash-only’ payment model, you turn away many customers from your doors and effectively miss out on a significant portion of your target market.

Cash Management 40

Cash Management Mobile Ordering POS Point of Sale 40

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Square , 2024) Get started : Restaurant Inventory Management Software for Multi-Unit Restaurants and Large-scale Catering Operations. million tons in 2020 and 12 million tons in 2021.

2024 52

2024 Operations 2023 Loyalty Program 52

The Restaurant Times

AUGUST 30, 2022

A restaurant POS system helps you manage everything from inventory to staff members, easing out a lot of the complexities involved in running a restaurant business. A restaurant POS system makes the management of operations in a restaurant smoother and much more convenient. Inventory Management.

POS 52

POS 2022 Point of Sale Mobile Ordering 52

Notch

FEBRUARY 26, 2019

As a business owner, you probably know that revenue management is one of the keys to success. But, if you have a cash flow problem, do you know how to diagnose and solve it? Restaurant revenue management comes down to three main factors: traffic, sales and service. So how do you get more diners back through the door?

Management 52

Management Management Loyalty Program Email Marketing 52

BNG Point of Sale

JULY 16, 2021

To make the most of restaurants or catering businesses, you’ll need to answer some vital questions and know how much volume the business can generate in sales as monthly revenue, and at any given time. Average Restaurant Revenue for a Second Location. Seventy-five percent of capacity is a good prediction of your first-year revenue.

Point of Sale 52

Point of Sale Seasonal Menu Customer Service Cash Management 52

Notch

JANUARY 23, 2019

And when all costs and variables are considered, high-end restaurants need to be particularly well-managed to survive. So when you’re trying to manage your profits and losses, what you’re really doing is: weighing your risks, developing contingency plans—and mitigating the factors you can’t account for, by focusing on the ones you can.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Apicbase

JUNE 16, 2023

In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. In theory, it sounds easy. Why Are Metrics Important? That said, let’s dig in.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

NOVEMBER 21, 2022

Many restaurants added delivery or take out capabilities, at home food or drink kits, and catering offerings. Some implemented loyalty programs to promote recurring customers. Invoice processing, ordering, food cost management, and analysis are a time consuming, but necessary evil. Keep Managing Costs.

Operations 492

Operations Cash Management Seasonal Menu Loyalty Program 492

Modern Restaurant Management

DECEMBER 4, 2020

. “They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. Good management of online reviews can make a difference.

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

7 Shifts

NOVEMBER 9, 2022

Now that you know what email newsletters can do for your restaurant, it's time to create a newsletter that wins hearts and sets the cash register ringing. It's also important to have multiple templates ready for different email themes such as recipes, weekend/payday offers, loyalty programs, and news updates.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195