7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Trainees can ask their buddies questions that they may not want to go to their managers for. Be thorough in your communication. Mentoring sets newcomers up for long-term success.

FOH 307

FOH Food Safety BOH Customer Service 307

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. This year’s Neighborhood to Nation Contest will double the number of winners to award 20 prizes of $5,000 in cash along with a robust marketing package.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

APRIL 30, 2021

Food, alcohol, and cash are common victims of theft—but business owners have to look beyond physical goods. By understanding the ways it can occur, business owners or managers have a much higher chance of identifying it before it racks up a hefty bill. Recommended Download: Free Restaurant Labor Cost Calculator Template.

Restaurant Law 370

Restaurant Law White Paper Cash Management Small Business 370

7 Shifts

SEPTEMBER 28, 2020

Keep reading to learn: Server side work your FOH team should be doing Best practices for executing these side duties of a server How to build server side work into shifts 4 Server Side Work Duties to Add Alongside Primary Server Duties The most important server side work duties are cleaning, restocking, organizing, and managing safety.

FOH 195

FOH Management Management Cash Management 195

EATER

NOVEMBER 1, 2022

Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. And while digital payment systems increase tipping rates , it can be impossible to know how much of your tip will make it into the server’s hands, unlike with old-fashioned cash.

Mobile Ordering 325

Mobile Ordering Customer Service Food Order Online Ordering 325

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MAY 27, 2020

PathSpot, creator of a real-time hand hygiene management system that protects against the threat and spread of illness with a hand scanner that tracks handwashing frequency and effectiveness, announced the closing of $6.5 PathSpot Secures Funding. million in a Series A round led by Valor Siren Ventures I L.P.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

MAY 5, 2021

In a recent survey of restaurant owners and managers, 85 percent of respondents reported an increase in comparison shopping and just 15 percent of respondents said they remain loyal to one restaurant supply store. Download the full report: Delivering on Restaurant Rewards here. The Appeal of Coupons and Discounts.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

SEPTEMBER 15, 2021

For more information and to download the report, visit FMI.org/GrocerySpeaks. Download the full report, Delivering on Restaurant Rewards: The Value of Multichannel Ordering Options. “As consumers head increasingly back in-store, maintaining clear and consistent communication both on and offline will be key.

2021 447

2021 Retail Loyalty Program Online Ordering 447

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. The full report and methodology can be downloaded at InspirePRGroup.com. Yelp Economic Average. Third-Party Delivery Impact.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

JANUARY 12, 2022

. “Online and mobile ordering was a lifeline to restaurants shut-down in the pandemic and continues to provide steady revenue,” said Simon de Montfort Walker, senior vice president and general manager at Oracle Food and Beverage. Download the Restaurant Trends for 2022 report for more details. Fast is not fast enough.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

MAY 12, 2020

Contactless Order & Pay provides operators with a safe, contact-free solution for in-service experiences, helping them manage labor costs and keep their employees safe. Lead information, conversation history, and all other social engagements are easily managed across all locations in a single, centralized platform.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

7 Shifts

OCTOBER 20, 2022

Specifically, The DOL applied the updates to the amendments that occurred in 2018 in section 3(m) and other sections in the Fair Labor Standards Act: First, employers, supervisors, and managers cannot keep employee tips under any circumstances, even in a tip pool. Managers that have the authority to fire employees cannot be included.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

Modern Restaurant Management

FEBRUARY 19, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 305

Franchise Franchising Fast Casual Point of Sale 305

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Jim Hicks joins Nathan's Famous with over 25 years of senior management experience in restaurant operations and corporate support. More Tropical in Colorado. ” Camille Chavez.

Franchising 275

Franchising Franchise Loyalty Program Book 275

Restaurant365

NOVEMBER 26, 2019

Restaurant management software can streamline restaurant operations, helping you become more efficient and profitable. However, not all restaurant management systems are created equal — and the tools you have access to can play a large role in your success. Cloud-based management. Near Field Communication (NFC) payments (i.e.,

2020 117

2020 Management Management Mobile Ordering 117

Smart Systems Pro

APRIL 3, 2019

A restaurant management plan is your written strategy for how to get your restaurant to where you want it. This restaurant management plan is a tool that translates ideas (I should or I’ll try to) into action (I am). Benefits of a restaurant management plan. Clear communications. Increased cash flow. Less stress.

Management 72

Management Management Cash Management Front of House 72

Black Box Intelligence

AUGUST 5, 2021

The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. To understand how your wages and labor costs compare to your competitors, both locally and by restaurant type, download our guide to restaurant benchmarking. .

Recruiting 102

Recruiting 2021 Management Management 102

Black Box Intelligence

AUGUST 5, 2021

The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. To understand how your wages and labor costs compare to your competitors, both locally and by restaurant type, download our guide to restaurant benchmarking. .

Recruiting 98

Recruiting 2021 Management Management 98

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. Download the Performance Improvement Template. Management Focus.

Coaching 75

Coaching Employee Relations Hiring Document 75

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Cheetah

OCTOBER 3, 2020

Look into incorporating contactless payment methods to your restaurant to avoid touching cash or credit cards. Disinfectant supplies: Clean frequently touched surfaces like door handles, cash registers or workstations once a day. They also include features like table and menu management as well as email marketing.

Inventory 78

Inventory Insurance Cash Management Point of Sale 78

Lavu

APRIL 8, 2020

You will see improvements for customers, front of the house, the kitchen, as well as management. From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Reservations & Table Management. Menu Management.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

BNG Point of Sale

APRIL 22, 2020

All that convenience also means no more making awkward trips to the cash register during the peak hours of a busy shift. Communicate directly with your kitchen using the handheld POS system’s seamless Back Of House connection capabilities, eliminating the need to signal a server for the check.

POS 86

POS Loyalty Program Point of Sale Mobile Ordering 86

Lavu

DECEMBER 12, 2022

A POS system is used to process transactions, store data about transactions, and provide many other features that help a business owner manage the operations and sales at their store. Create Tickets Tickets are points of communication that can be essential to your business’ workflow, especially for businesses like restaurants.

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

Marketman

DECEMBER 21, 2019

Whether your restaurant is preparing for its grand opening night or will be celebrating its 10 year anniversary, it is never a bad time to begin implementing the best restaurant management practices and improving your processes. Restaurant management spans over a wide variety of elements including: Customer service. Staff management.

Management 52

Management Management Cash Management Inventory 52

Touch Bistro

JULY 18, 2021

Download Now. Announce it at an all-team huddle, send out a group email, or use your staff management and scheduling software to communicate all the details of the program. BONUS: If someone does cash in on the incentive, make sure the word spreads through the restaurant, too. Download Now. Bump Up The Benefits.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Touch Bistro

JUNE 17, 2021

Download Now. A POS terminal is the electronic device that your POS software runs on and features a digital interface that staff can use to manage transactions. If you wish to accept tap to pay and mobile wallet payments , you’ll also need payment terminals equipped with near-field communication (NFC) technology.

POS 52

POS Cash Management Mobile Ordering Front of House 52

BNG Point of Sale

OCTOBER 13, 2021

POS systems are similar to cash registers, but because they are computer-based, they give you access to a wealth of data about your convenience store business. The sophisticated and detailed sales reports generated by a POS system are its main advantage over a cash box or a cash register. This may also reduce shrinkage.

POS 52

POS Point of Sale Cash Management Loyalty Program 52

Smart Systems Pro

APRIL 3, 2019

A restaurant management plan is your written strategy for how to get your restaurant to where you want it. This restaurant management plan is a tool that translates ideas (I should or I’ll try to) into action (I am). Benefits of a restaurant management plan. Clear communications. Increased cash flow. Less stress.

Management 40

Management Management Cash Management Front of House 40

Apicbase

APRIL 20, 2022

Free download. You will also need to estimate the expected growth rate for at least the first year of the franchise business, calculate the restaurant cash flow, and determine the payback period (the time it will take to cover the capital expenditure). Manage group-wide menus from a centralised platform with performance dashboards.

Franchising 52

Franchising Franchise Cash Management Kitchen Safety 52

BNG Point of Sale

APRIL 22, 2020

All that convenience also means no more making awkward trips to the cash register during the peak hours of a busy shift. Communicate directly with your kitchen using the handheld POS system’s seamless Back Of House connection capabilities, eliminating the need to signal a server for the check.

POS 52

POS Loyalty Program Point of Sale Mobile Ordering 52

Apicbase

MAY 18, 2022

Managing a chain of company-owned restaurants is very different from working with franchisees. Free download. #2 Besides cost estimates, audited financial statements and projections should be included, like: the expected growth rate for (at least) the first year; the estimated restaurant cash flow; the expected payback period.

Franchise 52

Franchise Franchising Sustainability Document 52

Modern Restaurant Management

JULY 7, 2020

Our team is thrilled to partner with BurgerFi’s senior management to support the numerous growth initiatives underway and to drive operational excellence.” million newly issued shares of the Company and $30 million in cash. Adam Marcus, Managing Director at PSG.? ’s stock price performance.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

JUNE 19, 2020

This singular focus has allowed Bloom to create a world class enterprise analytics and marketing platform that saves at-risk customers, builds and manages online reviews, while increasing customers’ frequency. Document Management & Search — Easily store, search, and access invoices from anywhere. Shake Shack Inc.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

7 Shifts

OCTOBER 22, 2021

That's where proper holiday work scheduling comes into play — and with the right combination of tools, organization, and communication, restaurants and their teams will soar through the holiday season with more ease than Santa on his sleigh. Recommended Download: Free Restaurant Staff Availability Excel Template. Table of Contents.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370