Modern Restaurant Management

MARCH 1, 2023

Is your restaurant up to speed with the latest best practices for back of house (BOH) management? Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. Here are some back of office trends to watch for in 2023.

Front of House 428

Front of House Back of House BOH 2023 428

Modern Restaurant Management

SEPTEMBER 23, 2020

One of the most important messages operators need to communicate to lenders is that you know and understand your customers. By communicating with patrons, you’ll understand what they are feeling and how you may be able to better serve them during the pandemic. Determine your next steps and communicate them well.

Customer Service 455

Customer Service Small Business Cash Management Communication 455

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. For part one, click here. Your CPA can help with this.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. This year’s Neighborhood to Nation Contest will double the number of winners to award 20 prizes of $5,000 in cash along with a robust marketing package.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. Given the current landscape, restaurant brands are investing in their employees now more than ever to not only help attract and retain talent, but also create a better work environment to optimize efficiencies on and off premise.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

MARCH 15, 2023

Modern Restaurant Management (MRM) magazine asked Molly Burke, senior restaurant analyst, Capterra, for additional insights on the survey results. Its allure underscores some core problems facing restaurants today: they need automation to compensate for staffing issues, and they need more cash flow to cope with rising operational costs.

Pricing 497

Pricing Consumer Goods Customer Experience Food Order 497

Modern Restaurant Management

JUNE 7, 2021

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Demand is surging and finding employees has become almost impossible. Cash has been king in attracting restaurant crews, but is it possible to use benefits as a differentiator?

Employee Relations 305

Employee Relations Insurance Cash Management 2021 305

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

7 Shifts

JULY 29, 2024

This post is adapted from our "What Restaurant Employees Want" report, originally published in May 2024. Visit our page to download the full report , which features insights from 1500 active restaurant employees and industry experts. That means a quarter of all restaurant employees need more mentorship from their managers.

Employee Relations 221

Employee Relations Cash Management Loyalty Program Communication 221

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Other leisure-related categories affected the most included travel, cruises, lodging and airlines. COVID-19 Consumer Dining Trends.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

7 Shifts

DECEMBER 8, 2020

There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

7 Shifts

AUGUST 18, 2024

But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Not only do you have to manage many costs including, labor, equipment, and food—but you have to do it while dealing with inevitable price increases. This is only a guideline.

License 370

License Equipment POS Food Supply 370

Lavu

NOVEMBER 29, 2024

Lavu helps restaurants improve efficiency, manage growth, and enhance customer service. It’s a cloud-based POS system tailored for restaurants, offering tools like inventory management, employee scheduling , and CRM. Its loyalty program lets businesses create tailored rewards to encourage customer return visits.

Loyalty Program 78

Loyalty Program Cash Management Inventory Customer Service 78

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations. Reduce theft.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 447

2021 Retail Loyalty Program Online Ordering 447

7 Shifts

AUGUST 2, 2023

Restaurants without team management tools may miss out on top talent, like those who value tech: Gen Z. Make sure to consider these key factors from both the administrative and employee perspective: Pricing: Consider whether the platform charges a flat fee (monthly or annual), a percentage of tips, or a combination of both.

Tip Distribution 195

Tip Distribution Cash Management Employee Relations Audits 195

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Respondents across all countries said their top food-related concerns were: safety and hygiene, access to healthy foods, and nutrition.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

EATER

DECEMBER 16, 2021

Vianne had dual citizenship and went to Mexico to study communications and marketing at the Universidad Regiomontana in Monterrey. Dynamex stated that most workers are employees and that any company seeking to classify a worker as an independent contractor must meet a stringent burden of proof to do so. It was very exhausting.”

Back of House 363

Back of House Delivery Employee Relations Mobile Ordering 363

ChowNow

JULY 31, 2024

Most general managers are looking for creative ways to build sales at their restaurant — especially during low-volume days. The Pre-Shift Restaurant Server Game Every GM Should Play to Increase Restaurant Sales One of my favorite games to increase sales is one I learned over fifteen years ago from one of my employees.

Management 195

Management Management Cash Management Back of House 195

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. “As already short-staffed restaurants reopen, they are grappling with how to manage both in-person diners and deliveries, while meeting growing expectations on speed and service.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

7 Shifts

AUGUST 16, 2024

Restaurant management is one of the best pathways for servers and hosts looking to make the next step in their hospitality careers. If you see yourself managing a team and overseeing operations, the path of a restaurant manager may be fulfilling. What do restaurant managers do? As of 2024, they make around $26.42

Management 195

Management Management 2024 Leadership 195

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. and will continue to be managed by Russell Bendel, president and c.e.o., ” Grimstad is currently the chief manager of C. Brands, Inc. has agreed to acquire The Habit Restaurants, Inc.,

Fast Casual 282

Fast Casual Customer Service Online Ordering Employee Relations 282

Modern Restaurant Management

SEPTEMBER 15, 2020

The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. Each member of the coalition is committed to responsibility.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Restaurant365

DECEMBER 11, 2020

As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term. Manage cash flow by creating a cash flow forecast. Your total cash flow is your cash inflows (for restaurant. over a certain period of time.

2021 136

2021 Cash Management Management Management 136

Hot Schedules

MARCH 20, 2020

What can you do to help your staff, manage your operations, and keep the lights on – even in the dark? Some restaurants are also using proceeds from gift cards to create a relief fund for their employees. This provides revenue to help immediate cash flow and gives you something to look forward to on the other side of this ordeal.

Social Media 141

Social Media Cash Management Employee Relations Delivery 141

Focus POS

JUNE 27, 2019

Restaurant management is a complex task requiring a delicate balance of managerial skills and software. We’ve put together a guide you can use to help you choose the best technology for your restaurant and how it can help you run a more profitable business: General Restaurant Management. » Set quality standards. Watch inventory.

Management 121

Management Management Franchising Franchise 121

Hot Schedules

MAY 25, 2021

Software Engineering Manager. Software Engineering Manager. My goal is to create an atmosphere of mutual trust and respect to enable the people to communicate, cooperate and be innovative. Honest: I see honesty as a key value of the company culture as it builds loyalty and trust with employees and customers. Chad Marais.

Cash Management 148

Cash Management Customer Service Customer Experience Sports 148

Bingage

JUNE 4, 2020

Related Read – How to Provide Online Food Delivery During COVID-19? How will you manage operations after reopening? Related Read – How COVID-19 Will Change Consumer Eating Out Habits? Communicate with the Staff. Talk with your employees, figure out who is coming back or who is not. Go with Technology .

Food Safety 95

Food Safety Employee Relations Cash Management Government 95

Modern Restaurant Management

FEBRUARY 21, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Later, in 1969, he accepted a job at Southern Wine and Spirits of America as General Sales Manager of Wine to develop the wine operations of the Company.

Brewery 348

Brewery Design Food Supply Equipment 348

Modern Restaurant Management

SEPTEMBER 10, 2021

Along with the technology focus, the brand developed a new logo and restaurant design that will help communicate the brand’s mission and values in a more vibrant and energetic yet approachable way. Slim Chickens continued expansion in Oklahoma, with its newest opening at 6731 Northwest Cash Rd. Slim Chickens Continues Expansion.

Franchising 471

Franchising Franchise Food Fast Casual 471

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Jim Hicks joins Nathan's Famous with over 25 years of senior management experience in restaurant operations and corporate support. More Tropical in Colorado. ” Camille Chavez.

Franchising 275

Franchising Franchise Loyalty Program Book 275

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Finding and retaining employees remain among the biggest obstacles operators struggle with. percent at hotels.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

The Restaurant Times

SEPTEMBER 5, 2020

The Covid-19 pandemic has clearly indicated that crisis management requires drastic changes in how the restaurant industry operates. The guiding principle behind future restaurant crisis management should be the safety and security of your business, employees, and customers. Forecast The Current Trends.

Management 90

Management Management Cash Management Employee Relations 90

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication.

Mobile Ordering 78

Mobile Ordering FOH BOH Front of House 78