Modern Restaurant Management

MAY 21, 2020

With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind. Emily Washcovick.

Customer Experience 228

Customer Experience Consumer Goods Social Media Dine-in 228

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

MAY 5, 2021

More than 9,500 consumers were polled for the study , which ranks the brands on three factors –consumers’ satisfaction levels with their most recent visit, their likelihood to return to the brand soon, and their trust in the brand. Since COVID, the dynamics of consumer decision making have changed.

2021 196

2021 Coupons Loyalty Program Fast Casual 196

7 Shifts

NOVEMBER 9, 2022

Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base. Don't let your customers leave your website without offering value. One way to keep customers coming back?

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Deliverect

JUNE 30, 2020

Today’s consumer wants a unique, personalized food experience that may not even take place in your restaurant. So how can you make sure you streamline your operations so you can give the customer what they want, while managing your business in the most efficient way? The answer is food technology. Easy table booking with Resengo.

Food 94

Food Online Ordering Cash Management Waste 94

Deliverect

MARCH 17, 2020

So how can the food industry try to keep its head above water during these difficult times, and how can consumers continue to support their local food and hospitality businesses? This solution pushes your delivery orders to your point-of-sale system, so you can easily manage your online sales channels. Offer delivery and/or takeaway.

Online Ordering 146

Online Ordering Merchandise Food Website Management 146

Modern Restaurant Management

MAY 21, 2020

For their safety and convenience, enable delivery and payment services that allow customers to pay without cash, as well as choose when and how their order should be delivered. Minimize the risk of contact between the customer and the cashier by installing a protective screen at cash registers. Offer Disposable Menus.

Social Media 215

Social Media Food Safety Cash Management Customer Service 215

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? They are comparing the experience to Amazon, and anything that falls short of that level of ease and experience disappoints consumers.

2020 180

2020 Online Ordering Customer Experience Point of Sale 180

Clover - Restaurants

JUNE 20, 2024

Do those businesses draw consumers who’d be interested in the cuisine you plan to offer? READ: How to find a good location for your business 2. Start by reviewing retail food establishment requirements provided by the Florida Department of Agriculture and Consumer Services (FDACS). Is the restaurant accessible to foot traffic?

License 52

License Front of House Back of House POS 52

SpotOn

JUNE 26, 2024

For example, customer feedback might show that you need to improve your online ordering and delivery processes, leading you to implement delivery management software to improve efficiency and customer satisfaction. Online surveys can be hosted on your website or with a tool like Survey Monkey. How do you gather customer feedback?

Social Media 52

Social Media Online Ordering Customer Experience Customer Service 52

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

BNG Point of Sale

AUGUST 25, 2020

What a company lists on their website may not always be accurate, with hidden costs in today’s world of advanced POS systems, it is even more complicated. This means you need to reach out to each provider to obtain a quote, making the process of securing hardware and software costs time consuming and pretty frustrating.

POS 88

POS Cash Management Mobile Ordering Online Ordering 88

EATER

FEBRUARY 17, 2023

The pink sauce, as it now appears on Walmart’s website. From the creator fund to sponsored content and upstart new businesses seeking to capitalize on a newly massive social media following, influencers are cashing in. Maybe it seems fine to consume spices or coffee or candy from some TikTok person you like.

Social Media 103

Social Media Influencer Food Kitchen Safety 103

The Restaurant Times

NOVEMBER 17, 2022

Spending money on clothes, for example, has received a frivolous portrayal, and its share of total consumer spending has declined by 20 percent this century. Since 2005, sales of food services and drinking places have nearly tripled as customers have changed their focus on where they spend their cash. . Know Timing Is Everything.

Marketing 52

Marketing 2023 Email Marketing Social Media 52

Indoor Media

JUNE 7, 2021

Using Yelp to Grow Your Business Yelp is extremely important for all kinds of businesses, but mainly service and product-oriented, consumer-facing businesses like salons, restaurants, or dry cleaners. People use the app and website to source user-generated content informing them on every aspect of these businesses. Is the product good?

Advertising 78

Advertising Customer Service Website Management Email Marketing 78

The Food Corridor

MAY 7, 2020

A good example is distillers producing hand sanitizer during Covid-19 as they already have much of the equipment and access to ingredients needed to easily make the switch. The good news is a lot of them are offering subscriptions for free, or at a discount – for now. Create a Streamlined Delivery Menu. Create an Online Store.

Delivery 98

Delivery Online Ordering Food Email Marketing 98

Restaurant365

OCTOBER 8, 2021

Compared to a traditional restaurant, which needs to consider good real estate for foot traffic, a ghost kitchen just needs suitable kitchen space within your optimal delivery area. Your ghost kitchen may be able to function as a centralized commissary or production hub, streamlining labor costs or even inventory management.

Front of House 78

Front of House Back of House Website Management Delivery 78

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Best practices for calculating cash flow. To view all of the available resources or connect with a US Foods expert, visit the company’s website here.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Buck Jordan, CEO Miso Robotics.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

DECEMBER 4, 2020

This edition of MRM Research Roundup features the Restaurant Resilience Index, the impact of reviews, shifitng consumer preferences and the importance of rewards. According to new research from faculty members in Temple University’s School of Sport, Tourism and Hospitality Management (STHM) and the school’s U.S.-Asia

Loyalty Program 145

Loyalty Program Online Ordering Fast Casual Consumer Goods 145

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations.

Mobile Ordering 215

Mobile Ordering Front of House Customer Service Customer Experience 215

The Restaurant Times

OCTOBER 24, 2021

With restaurants shuttered, for millions of consumers staying home, takeout dinners were the only option. They’re not in high-traffic locations, but rather within a delivery radius of a large number of online consumers. Thus, COVID-19 has accelerated the adoption of cloud kitchens in the food and beverage (F&B) industry. .

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

The Restaurant Times

DECEMBER 30, 2021

Health has become a priority for consumers since the outbreak of the COVID-19 pandemic. Most consumers now take greater ownership of their health and have started to put a stronger emphasis on preventive health measures. The selection needs to take cognisance of various factors, such as footfall, consumer eating habits, etc.

Food 52

Food License Consumer Goods Cash Management 52

EATER

NOVEMBER 1, 2022

As a server my job was not only to prepare drinks and run food, but to assist customers in navigating the technology, troubleshooting when it didn’t work, and explaining, repeatedly, why exactly our restaurant did things that way — and I didn’t exactly have a good answer. Starbucks is a good example.

Mobile Ordering 128

Mobile Ordering Customer Service Food Order Online Ordering 128

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Consumer interest in restaurants dropped by 52 percent from March 10 to April 19. Restaurant Industry Consumer Perspectives.

2020 191

2020 Food Safety Fast Casual Guest Recovery 191

The Restaurant Times

SEPTEMBER 30, 2021

It allows you to spend less cash each month. While some second-hand vehicles might cost hundreds of thousands of dollars, there are bargains out there that can get you a good truck or cart for less than $10,000. Food trucks, like most other quick-service establishments, must manage staff, inventory, and sales. Social Media .

Food Truck 52

Food Truck Food License Mobile Ordering 52

SpotOn

FEBRUARY 26, 2024

  A retail employee needs good interpersonal communication skills, empathy, confidence, and warmth, and an ability to weather rejection and bounce back so that the next client gets the best out of your retail operation, regardless of prior events. Managing remote businesses adds an additional layer of complexity to retail recruitment.

Recruiting 52

Recruiting Retail Point of Sale Small Business 52

Modern Restaurant Management

MARCH 30, 2020

To help managers limit the number of people in their store at one time, party sizes and shopping windows will vary depending on the business. “Consumer habits are shifting with over 400% increase in usage of our delivery and take-out feature on our platform in the last week. . As of March 30 at 10:00 a.m.

Food Safety 100

Food Safety Food Order Technology Customer Service 100

BNG Point of Sale

AUGUST 25, 2020

What a company lists on their website may not always be accurate, with hidden costs in today’s world of advanced POS systems, it is even more complicated. This means you need to reach out to each provider to obtain a quote, making the process of securing hardware and software costs time consuming and pretty frustrating.

POS 52

POS Cash Management Mobile Ordering Online Ordering 52

Next Restaurants

MAY 26, 2020

For their safety and convenience, enable delivery and payment services that allow customers to pay without cash (such as tableside tablets ), as well as choose when and how their order should be delivered. Minimize the risk of contact between the guest and the host or cashier by installing a protective Plexiglas screen at cash registers.

Webinar 89

Webinar Social Media Food Safety Cash Management 89

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Best practices for calculating cash flow. To view all of the available resources or connect with a US Foods expert, visit the company’s website here.

Mobile Ordering 197

Mobile Ordering Webinar Loyalty Program Online Ordering 197

EATER

FEBRUARY 26, 2024

It’s where you go when you’re freshly flush with cash from your first teenage job and want to feel fancy with your friends as you try to figure out how the hell to pronounce “Emmentaler.” People want to feel like they’re part of a happening space; they want to feel good energy. It’s a much sexier vibe in the restaurant,” Johnston says.

Dine-in 122

Dine-in Customer Experience Specials Cash Management 122

Lavu

DECEMBER 20, 2019

Eighty-two percent of consumers consider social responsibility, including community involvement, when choosing. On top of generally good. But what really keeps consumers coming back is shared values — 64% say that’s why they continue a. Serving good food is part of that, but you need something extra to create a buzz.

Social Media 78

Social Media Customer Experience Events Website Management 78

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Customers can also sign up on the website to receive email updates as new information is posted on the site. ” The BOHA! ” The BOHA!

Employee Relations 206

Employee Relations Healthcare Online Ordering Customer Service 206

24/7 Waiter

DECEMBER 1, 2023

Use a company offering a one-time fee for a website or web page set-up to avoid ongoing fees that can eat away at your profits. Everyone loves a good deal so this restaurant promotion idea will encourage business to pick up at these times. Keeping a steady cash flow helps to manage your finances and keep the doors open.

Marketing 36

Marketing Online Ordering Catering Customer Service 36