Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. I think I was most surprised by the fact that 72 percent of FSR operators said they had a dedicated website – I thought this would be higher. What results did you find surprising and why?

2024 203

2024 Online Ordering Website Management 2023 203

Modern Restaurant Management

DECEMBER 29, 2022

Here are six things I see coming in 2023: Labor pressure is easing, but operators are still looking for labor management. However, operators who didn’t have a labor management system in place will prioritize finding one. If it helps you scale, it might be a good solution for some brands.”

2023 212

2023 Technology Back of House Customer Experience 212

Restaurant365

MARCH 4, 2022

Don’t leave it to chance that search engines will automatically return your website when a search is conducted. To do this, they scan websites for specific keywords and topics, rewarding sites with clear messaging with the highest rankings. Use localized keywords in the content on your website pages. By increasing your SEO.

SEO 156

SEO Email Marketing Website Management Consumer Goods 156

7 Shifts

AUGUST 15, 2022

It shows your employer that you're a good fit for the role—and tells you if the restaurant is a good fit for you. We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. A hiring manager wants to know how you handle a very real, stressful part of the job.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Modern Restaurant Management

NOVEMBER 9, 2022

Hourly hiring is traditionally a complicated process – requiring applicants to create accounts, navigate clunky job websites, and fill out paperwork. The time-consuming and tedious process is driving away good candidates. There’s no need to make it harder by creating barriers to applying. Digitize Onboarding.

Hiring 202

Hiring Recruiting Website Management Social Media 202

Modern Restaurant Management

SEPTEMBER 8, 2023

For external audiences, spotlighting your commitment to food safety will also help increase consumer trust and loyalty, as well as positive reviews and referrals. Internally, trust fosters a sense of accountability and responsibility throughout the organization from the top down.

Food Safety 208

Food Safety Allergens Food Audits 208

Modern Restaurant Management

DECEMBER 20, 2021

The pandemic forced restaurants to adapt to not only a new, leaner business model but also to new consumer behavior. So what makes a good contactless menu? A good mobile experience. The good news is that it’s never been easier for restaurants to design professional-looking, state-of-the-art online menus.

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Perfect Daily Grind

APRIL 4, 2023

It’s fair to say that many specialty coffee brands base their marketing strategies around the idea that coffee consumers want to be more connected to farmers. And while many coffee businesses believe that consumers also want to know the same information, is this really an accurate assumption?

Consumer Goods 144

Consumer Goods Sustainability Email Marketing Café 144

Modern Restaurant Management

JUNE 4, 2021

Claiming their GMB account can help restaurateurs manage how their business appears in Google search results and improve website rankings on Google Maps and local search results. phone number, website URL, type of payments accepted, menu items, and photos of the establishment. Last year alone there were 6.9

SEO 231

SEO Website Management Online Ordering Mobile Ordering 231

Modern Restaurant Management

JULY 20, 2022

Industry advertisers have needed to remain nimble as economic conditions have turned on a dime, reevaluating their campaigns to reflect changing restrictions, consumer behaviors and more, sometimes at a mere moment’s notice. consumers have used the internet to find information about local businesses more than once a week.

Advertising 189

Advertising Consumer Goods Transportation 2022 189

Perfect Daily Grind

MARCH 20, 2023

To learn more about the rise of ecommerce in coffee, I spoke with Jolene Zehnder, Director of Sales and Operations at Mercon Specialty , Craig Russell, Managing Director and President of Mercon Specialty, and CEO of Bean Box , Matthew Berk. Ecommerce can be broadly defined as the buying and selling of goods over the internet.

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

7 Shifts

AUGUST 18, 2021

Small gestures like these will make your service go from good to great. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Accuracy is key in a world where 80% of consumers lose trust in a business if listing contact details or business name is inaccurate. Recommended Reading: BLOG NAME.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

7 Shifts

OCTOBER 22, 2019

Instagram is now reshaping the way diners consume their food, and in return restaurants have changed to accommodate the need for “ Instagrammable ” experiences. I think we've done a good job with that,” says Black Tap owner Barish in an article on CNN. Link your official website in the space provided. Testimonials work.

Marketing 284

Marketing Social Media SEO Consumer Goods 284

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. According to Shoes for Crews Europe , 57% of adult consumers are more likely to visit restaurants with a loyalty program. A good tip is to design a rewards system based on the results you want to get.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Restaurant Engine

NOVEMBER 8, 2022

If not, a social media manager can help. As a restaurant owner or manager, it can be hard to know when to hire help, especially when it comes to digital marketing. When considering the question, “Should your restaurant have a social media manager,” many people in the restaurant business might automatically answer no.

Social Media 119

Social Media Management Management Website Management 119

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. They should all work together to create a smooth customer journey, from their initial search on your website to when they sit down with their meal.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

JUNE 22, 2022

Modern Restaurant Management (MRM) magazine caught up with co-owner Stuart Snyder to discuss the Southwest Harbor, Maine landmark’s past, present and future. They created “Beal’s at Home,” a direct-to-consumer service, shipping its lobsters via its website and through Goldbelly.

Seasonal Menu 189

Seasonal Menu Food Truck Consumer Goods Customer Experience 189

Modern Restaurant Management

JANUARY 3, 2022

The QR code may take you to a phishing website, where you are prompted to enter your personal information or login credentials for scammers to steal. In both cases, hackers rely on consumers’ inexperience with this quick-response technology. It’s a good idea to avoid working with martech platforms that create data silos.

Customer Experience 221

Customer Experience Consumer Goods Mobile Ordering Customer Service 221

Perfect Daily Grind

DECEMBER 12, 2022

But is there a way for coffee producers to improve their access to goods and services without exchanging money? This is where two parties directly exchange goods and services for other goods and services – meaning no money is exchanged during the transaction. One way they can do so is by bartering.

Consumer Goods 189

Consumer Goods Certification Workshop Sustainability 189

Modern Restaurant Management

MAY 28, 2021

People like to share where they are, how good their food looks, and whether it lives up to the hype. But, chances are you got into the restaurant business to manage or cook, not to market. Optimizing your website and social media pages. Managing SEO. There are millions of food pictures on Instagram at this very moment.

Social Media 218

Social Media Website Management Mobile Ordering SEO 218

Modern Restaurant Management

APRIL 5, 2021

Many business owners spend a lot of time perfecting their desktop site, but consumers are now using their phones for everything, from finding brands on social media to online shopping. With consumers emphasizing convenience, it’s crucial that they’re able to reach your business on-the-go. Everyone loves a good deal.

Marketing 177

Marketing Coupons Consumer Goods Social Media 177

Modern Restaurant Management

AUGUST 16, 2022

Your business could be negatively affected by any number of things, like a natural disaster, supplier issues or changing consumer preferences. Play some negative “What if…” scenarios through your head during the good times so you’ll be better equipped to manage and evolve your business when things go wrong.

2002 197

2002 Delivery Consumer Goods Food Order 197

Tableo

JULY 13, 2023

A well-designed website can draw in new customers, highlight your food and ambiance, and offer essential details like the address and opening times. However, not all restaurant owners have the time or technical know-how to build and manage their own websites. A website developer can help with that.

Website Management 73

Website Management SEO Online Ordering Hiring 73

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Keegan Brown, Marketing Manager Easy On Hold & Brand Music. What’s working right now: Hours should be updated everywhere: Facebook, google my business, yelp, your website, etc.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

7 Shifts

DECEMBER 17, 2020

Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). Once every few days, add that info to a spreadsheet of customer relationship management software like Constant Contact or HubSpot. Why is customer retention important?

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Cheetah

MAY 31, 2021

For larger chains this is good news. Good news is there are third party delivery app alternatives that restaurants can actually call a partner. COVID-19 influence: In its first year, the company managed to rake in $25k but closed doors for a couple of months after Cabello was hit by a car. Now that’s good karma.

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

Modern Restaurant Management

JUNE 15, 2021

While what consumers eat won’t change, post-COVID-19, how they will get it will. While some automation and technology solutions can require quite an investment, there are plenty of things to enhance your presence, improve efficiency and tempt consumers that are more cost effective and expedient to implement.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Perfect Daily Grind

MAY 8, 2023

Sustainability continues to be a pressing issue in the specialty coffee sector – and for good reason. However, from the perspective of the consumer, it’s not always easy to spot a truly sustainable coffee shop or roaster. Why is sustainability so important to consumers? This includes coffee shops and roasters.

Sustainability 167

Sustainability Consumer Goods Social Media Recycling 167

Modern Restaurant Management

FEBRUARY 4, 2022

A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. The main thing they should invest in is creating a good website for their restaurant and building a strong online presence. Pizza companies have long managed their delivery services independently.

2022 218

2022 Customer Service Online Ordering Website Management 218

Modern Restaurant Management

APRIL 13, 2021

Location Based Advertising , which allows you to message your target consumers based on hyper local geography. By knowing where your consumers are and how they behave, you can tap into their habits and encourage them with offers and messages that relate to their real time location. Managing, Tracking, and Optimizing Results.

Advertising 196

Advertising Mobile Ordering Website Management Customer Service 196

Restaurant365

MARCH 3, 2022

In fact, personal savings rates stayed above pre-pandemic levels allowing many consumers to build up a financial cushion, which could positively impact on consumers’ current and future financial decisions – including upcoming travel choices. Set up accounts on popular websites such as Google, TripAdvisor, Zagat, and Yelp.

Travel 146

Travel Fast Casual Social Media Fine Dining 146

Focus POS

FEBRUARY 10, 2022

Restaurant owners and managers work long hours, holidays, and most weekends. That’s a lot to have on your plate—on top of the normal day-to-day management of a restaurant, café or coffee shop—so it’s important to simplify whenever possible. Manage From Wherever, Whenever. Streamline Your Success.

Mobile Ordering 146

Mobile Ordering Point of Sale Website Management Loyalty Program 146

7 Shifts

MARCH 30, 2022

Neon signage has been in style for decades for good reason - it just looks cool. If your restaurant is in an area with high foot traffic and a good amount of locals, make a point to promote your list of specials on the door. Facebook owns Instagram, so you can manage Facebook and Instagram ads from the same platform.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

JULY 14, 2020

According to Statista, most American consumers believe their social media usage will increase dramatically during COVID-19—including 62 percent on Facebook, 43 percent on Instagram, and 34 percent on Twitter. Engaging with Diners on Social Media During COVID-19. ” Update your Online Presence. Take Advantage of #foodstagram.

Marketing 215

Marketing Social Media Influencer Online Ordering 215

Modern Restaurant Management

OCTOBER 4, 2021

Because restaurants often thrive and grow based on their ability to appeal to the immediate appetite of the potential consumer. And color choice can directly impact that appeal — and even motivate the consumer to step in and order up. Manage Social Media. The psychology of color gives us some insights into how this works.

Marketing 189

Marketing Loyalty Program Social Media Online Ordering 189

Indoor Media

JULY 22, 2020

There are plenty of review sites, but Yelp is considered one of the most trustworthy and influential to consumers and is only second to Google. Online reviews are crucial to your auto repair shop’s success, as 88 percent of consumers trust online reviews as much as personal recommendations. Ask for Reviews.

Consumer Goods 146

Consumer Goods Customer Service Email Marketing Advertising 146

Modern Restaurant Management

MAY 20, 2020

These heightened food safety standards and consumer expectations are sure to continue after reopening and could possibly lead to more permanent requirements. These heightened food safety standards and consumer expectations are sure to continue after reopening and could possibly lead to more permanent requirements.

Food Safety 203

Food Safety Consumer Goods Hospitality Food Order 203