Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” The TableUp guest retention platform empowers restaurants of all sizes to increase customer engagement and reward guests for their loyalty.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. ” A Year of Challenges U.S. ” A Year of Challenges U.S. ” A Year of Challenges U.S.

Marketing 221

Marketing Loyalty Program 2025 2024 221

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. ” Spring Scoop highlights include: Elevated, Upsell-Worthy Bar-and-Grill Favorites.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

AUGUST 2, 2024

By tracking metrics like customer retention and employee turnover rate, contribution margin, and menu item profitability, restaurant managers can identify each area’s strengths and what areas need improvement. Use this data to establish clear and specific goals and adjust your strategies as needed.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

JANUARY 31, 2020

These could come from many sources including: disgruntled employees, significant others with domestic disputes, angry customers, etc. Some examples could include: healthcare organizations, organizations with political or ideological agendas, news media organizations and businesses that deal with significant quantities of cash.

Management 381

Management Management Cash Management Events 381

Modern Restaurant Management

JUNE 7, 2021

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Even with lower employment levels, we saw a 10 percent to 15 percent increase in enrollment with our restaurant employers – not one of our customers saw a participation reduction.

Employee Relations 305

Employee Relations Insurance Cash Management 2021 305

7 Shifts

AUGUST 18, 2024

But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Not only do you have to manage many costs including, labor, equipment, and food—but you have to do it while dealing with inevitable price increases. This is only a guideline.

License 370

License Equipment POS Food Supply 370

Restaurant365

APRIL 1, 2020

Tracking and understanding your restaurant’s cash flow is essential, whether business is booming, or times are tough. A healthy, positive cash flow is necessary to pay your bills and grow sales. Monitoring your cash flow is more important than ever during the COVID-19 outbreak. How to calculate restaurant cash flow.

Cash Management 128

Cash Management Management Management Point of Sale 128

7 Shifts

AUGUST 18, 2024

This could be a good choice if you find a business that is already established and has a loyal customer base. Choosing Your Concept & Bar Type Defining your concept Your concept is the main idea or theme and includes service style, cuisine, menu, and music. This will give you a good idea of their product and service.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. There are flyers and social posts to promote takeout offerings, and signage to instruct customers on food pick-up policies. looks to flatten the curve.

Online Ordering 289

Online Ordering Insurance Mobile Ordering Website Management 289

7 Shifts

NOVEMBER 22, 2021

Customer Analysis : discuss the types of customers you will attract and serve. Management Team : document your team and why they have the experience and expertise to make your restaurant a success. This means the bank is partially "insured" in case somebody is unable to repay them.

Document 393

Document Small Business Cash Management Take-out 393

EATER

NOVEMBER 1, 2022

As QR codes, app-based service, and robotic servers become more and more common, that makes the job tougher for the humans working alongside them This story was originally published on Civil Eats. Things could sour quickly, and the customers often left frustrated and hungry. Shutterstock.

Mobile Ordering 329

Mobile Ordering Customer Service Food Order Online Ordering 329

EATER

DECEMBER 16, 2021

The day-to-day realities of a gig economy driver for DoorDash and Postmates: 12-hour days, bad tips, customer abuse, and parking tickets . Vianne applied to work as a food delivery worker for Postmates and DoorDash, two relatively recent app-based delivery services. For one thing, the pay was not enough if customers did not tip on top.

Back of House 363

Back of House Delivery Employee Relations Mobile Ordering 363

SpotOn

FEBRUARY 26, 2025

Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. Depending on your service style, this can range from 25% to 35% of your sales. Prime costs.

Point of Sale 82

Point of Sale License Insurance POS 82

7 Shifts

JULY 13, 2023

Restaurant transactions have been moving away from cash and towards electronic forms of payment for years—and that's extending to tips now too. While this is convenient for customers, what are the implications for restaurants—and is this good for employees? Most notably with how the bills get paid.

Cash Management 195

Cash Management Back of House Training Management 195

7 Shifts

MAY 23, 2024

Managing a restaurant is not for the faint-hearted. A restaurant budget allows restaurant owners and managers to see directly if they are meeting their income and expense benchmarks. Promotes proactive decision-making Restaurant owners and managers must adapt quickly to be successful and retain their competitive advantage.

Point of Sale 221

Point of Sale Food Supply Seasonal Menu Cash Management 221

7 Shifts

NOVEMBER 18, 2022

More tip management resources. Passing part of this cost directly to tipping customers allows restaurants to retain more capital; it makes it easier to keep menu prices lower, hire additional staff , enable investments in your team, and expand your business. leaves a minimum cash wage of $5.76 ($10.88 - $5.12).

Cash Management 195

Cash Management Restaurant Law Back of House Customer Service 195

7 Shifts

SEPTEMBER 16, 2024

The goal is to determine the total amount of cash flow that will be available to the new owner after accounting for these types of expenses. Being accessible to your target demographic is important, with 85% of customers residing within just 3 to 5 miles of its location.

2024 195

2024 Document Point of Sale Cash Management 195

7 Shifts

MAY 18, 2023

Employees are typically subject to more oversight and are entitled to benefits like minimum wage, overtime pay, and workers' compensation insurance. On the other hand, independent contractors have more freedom and control over their work but are responsible for their own taxes and insurance.

Restaurant Law 195

Restaurant Law Insurance Audits Cash Management 195

7 Shifts

SEPTEMBER 19, 2022

The restaurants that are able to keep employees around treat the employee experience with as much regard as the customer experience, if not more. What about managers? Track and manage employee workload. What about managers? Managers fared a bit better than hourly employees—with a turnover rate of 28%.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

7 Shifts

MAY 15, 2023

While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. Restaurant payroll is a system for calculating and managing the salaries of employees in a restaurant. Health insurance plan opt-in forms. Forms for any other benefits plans.

2023 195

2023 Tip Distribution Audits Restaurant Law 195

7 Shifts

JULY 1, 2024

Since your main focus would be selling alcohol to your customers, you need to take a few extra steps. However, note that bar profit margins vary due to various factors like tax rates, licensing laws, customer demographics, and the cost of living in your area. It also helps to research your target customers' age and social status.

Bar 221

Bar License Food Supply Restaurant Law 221

Restaurant365

SEPTEMBER 23, 2021

Whether you’re a bookkeeper, accountant, restaurant owner, or store-level manager, understanding the basics of accounting can pay dividends for your business. Healthy accounting procedures for restaurants can help you manage food and labor costs, understand your profits and losses, and make strategic decisions about expenses and investments.

Cash Management 147

Cash Management Point of Sale POS Inventory 147

Society Insurance

NOVEMBER 15, 2022

As a bar or restaurant owner, you know that your night isn’t over when the last customer leaves. To expedite the process of wrapping up for the night, restaurant and bar owners can turn to a closing checklist that outlines tasks to be completed by front-of-house staff, back-of-house staff, and management. Updating food labels.

Front of House 97

Front of House Food Safety Cash Management Back of House 97

The Rail

JUNE 19, 2023

One strategy that can be particularly impactful is to build a customer-centric brand. By making the consumer the key point of focus, your restaurant can not only survive but thrive in an industry where customer satisfaction and loyalty are keys to longevity. A truly customer-centric restaurant brand reflects this.

Dietary Restrictions 147

Dietary Restrictions Customer Experience Social Media Customer Service 147

Restaurant365

JUNE 2, 2020

You can’t run a restaurant without employees, which means that processing payroll is an essential task for restaurant owners, operators, and managers. When you have restaurants in multiple states and cities, the difficulties of managing your payroll are multiplied. What percentage of sales should payroll be?

Tip Distribution 109

Tip Distribution Restaurant Law Front of House Cash Management 109

Harbor Touch

APRIL 17, 2018

Before you sign off and file your return, consider these 12 restaurant tax deductions and tips for restaurant owners to maximize the amount of money you keep and can put back into creating delicious dishes for your happy customers. The cost of the food you provide is deductible but staff time or the full cost of services is not.

Employee Relations 97

Employee Relations Insurance Point of Sale Cash Management 97

Restaurant365

FEBRUARY 19, 2020

This reality means that to stay profitable, your restaurant shouldn’t focus only on attracting more customers. Non-controllable costs, like the fixed costs of rent, insurance, and salaries, are predictable expenses. Occupancy expenses: fixed costs like rent, property taxes, and insurance. What is Restaurant Accounting?

Point of Sale 120

Point of Sale Cash Management Consumer Goods Inventory 120

The Restaurant Group

MARCH 11, 2024

Managing a restaurant involves so many moving parts, including sourcing high-quality ingredients, purchasing a seemingly endless list of supplies, managing staffing and scheduling, and budgeting for a profitable restaurant – all within a set budget. One example is our restaurant remote management service.

Management 78

Management Management Cash Management Insurance 78

Restaurant365

MARCH 30, 2020

You want to take care of your team and keep your customers happy, but you also need to make sure you can return to post-COVID19 times with momentum on your side. Well-executed delivery may actually help you gain loyal, long-term customers, who remember how you treated them during a challenging time. Vehicle insurance.

Delivery 78

Delivery Operations Insurance Cash Management 78

Cheetah

OCTOBER 3, 2020

Now that indoor dining is once again allowed, waitstaff, cooks and sanitation workers are asked to come back to work with no changes to their compensations, health insurance or paycheck. A noble gesture at times when service workers have practically no job security. Be transparent with your customers and thank them for their support.

Inventory 78

Inventory Insurance Cash Management Point of Sale 78

The Food Corridor

MAY 7, 2020

Whatever you decide to do, the first step is to activate communication channels with your customers to let them know what’s going on. Offer high margin dishes that your most loyal customers love. Build your menu around what your best customers repeatedly order and optimize it for maximum efficiency. Delivery Logistics.

Delivery 98

Delivery Online Ordering Food Email Marketing 98

Ken Burgin

AUGUST 6, 2022

Effective crisis planning and management is a must. Can we all be expert crisis managers or are some people better at it than others? Thinking ahead, backup, clear policies and documentation are the key to good management and efficient operations. That’s if you want to stay sane and keep your business on track.

Kitchen Safety 88

Kitchen Safety Equipment Cash Management Front of House 88

Restaurant365

OCTOBER 22, 2021

Even if you use restaurant management software to automatically pull much of this restaurant data, understanding the calculations behind your operational restaurant reporting can help you place these numbers in context. An accurate CoGS relies on up-to-date numbers from your inventory management system. How to calculate gross profit.

Point of Sale 78

Point of Sale Insurance Inventory Cash Management 78

Harbor Touch

NOVEMBER 21, 2022

Select an area with high foot traffic and plenty of potential customers. Also, understand all the costs associated with opening a bar such as insurance, licenses, staffing costs , etc. On the other hand, you may need to hire a manager and/or assistant manager to help with the day-to-day operations.

Bar 78

Bar License Restaurant Law POS 78

Harbor Touch

NOVEMBER 21, 2022

Select an area with high foot traffic and plenty of potential customers. Also, understand all the costs associated with opening a bar such as insurance, licenses, staffing costs , etc. On the other hand, you may need to hire a manager and/or assistant manager to help with the day-to-day operations.

Bar 78

Bar License Restaurant Law POS 78

Harbor Touch

NOVEMBER 21, 2022

Select an area with high foot traffic and plenty of potential customers. Also, understand all the costs associated with opening a bar such as insurance, licenses, staffing costs , etc. On the other hand, you may need to hire a manager and/or assistant manager to help with the day-to-day operations.

Bar 78

Bar License Restaurant Law POS 78