Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. "We hope that these dining bonds help by bringing in much needed revenue to these restaurants now.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

SEPTEMBER 14, 2022

We hope you enjoy your dining experience with us. You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. To get a receipt for your order, reply with Hi. To get a receipt for your order, reply with Hi.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Mixed take-out bag.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. 43 percent plan to add an outdoor on-site dining space. "What

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. Smart Foodservice had 2019 revenues of approximately $1.1 reducing to approximately 3.0x

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Space is limited, so click here to register.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. Financial Trends Insights. Day parts performing best for the industry during June were mid-afternoon and dinner.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Modern Restaurant Management

NOVEMBER 14, 2019

Recently celebrating its 25th anniversary, the Minneapolis-based restaurant franchise was founded on Dave Anderson's passion for BBQ. Modern Restaurant Management (MRM) magazine quizzed Anderson and Sr. Famous Dave's is one restaurant brand that evokes salivation satisfaction.

Advertising 361

Advertising Social Media Technology Dine-in 361

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. Single restaurant proprietors and large franchise chains alike utilize SALIDO’s enterprise-level solution to revamp traditional and outdated operational systems.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

EATER

FEBRUARY 26, 2024

It’s where you go when you’re freshly flush with cash from your first teenage job and want to feel fancy with your friends as you try to figure out how the hell to pronounce “Emmentaler.” A server talks to Claire and Dan Sylvest while dining at the Melting Pot restaurant in Houston. People want to feel connected to something bigger.”

Dine-in 312

Dine-in Customer Experience Specials Cash Management 312

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. Founded in 1969, The Habit Burger Grill operates nearly 300 company-owned and franchised restaurants across the United States and in China. and will continue to be managed by Russell Bendel, president and c.e.o.,

Fast Casual 282

Fast Casual Customer Service Online Ordering Employee Relations 282

SpotOn

FEBRUARY 26, 2025

Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. Restaurant P&L statements can be downright confusing. Prime costs. Contribution margins.

Point of Sale 88

Point of Sale License Insurance POS 88

Rocket Fuel

NOVEMBER 19, 2024

Back-of-House (BOH) Systems: BOH platforms offer streamlined inventory management, staff coordination and kitchen operations tracking. Payroll Portals: Payroll platforms track employee hours, manage schedules and process payments seamlessly. Was a new manager on duty? The key to unlocking the next echelon of success?

Operations 52

Operations BOH Franchising Franchise 52

Modern Restaurant Management

NOVEMBER 11, 2019

The hotel sent a personalized offer to book again based on previous dining and stay history: More than 1 in 5 (23 percent). This edition of MRM News Bites SevenRooms, Miso Robotics , PARTech, Delaware North, Illes Foods, Tablelist and Discotech and US Foods. What’s Important to Travelers. ” Building Loyalty.

Travel 297

Travel Food Hotels Loyalty Program 297

Modern Restaurant Management

DECEMBER 27, 2019

NCR and Zynstra have worked together for several years, reflected in the launch of NCR Software Defined Store introduced in January 2019 and in use by companies like Pilot Flying J. NCR purchased Zynstra for approximately 100 Million British Pound Sterling. This combination makes sense and we’re excited about what’s coming.”

Mobile Ordering 309

Mobile Ordering Customer Service Point of Sale Customer Experience 309

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. How Coronavirus Affected Dining Behavior. COVID-19 Foot Traffic at QSRs. Some Placer.ai percent and 2.9

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. For more resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course. 59 locations of two brands.

Online Ordering 289

Online Ordering Insurance Mobile Ordering Website Management 289

Modern Restaurant Management

MARCH 24, 2020

Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. National Restaurant Association Show Canceled. Bad-Ass Breakfast Burritos. Freiburger. Bad-Ass Breakfast Burritos. Freiburger. Bacardi and Tito's Give Back.

Food Supply 253

Food Supply Kitchen Safety Food Safety Cash Management 253

Focus POS

JUNE 17, 2019

It’s a system that takes the place of a traditional cash register and provides much more than basic transaction functionality. Restaurant point of sale software empowers businesses to control labor costs, manage inventory, and have deeper visibility into business operations. What is restaurant point of sale (POS) software? Flexibility.

Point of Sale 113

Point of Sale Cash Management POS Mobile Ordering 113

Apicbase

MAY 18, 2022

You don’t have to be Starbucks or Mcdonald’s to win at franchising, but you have to get the basics right. We’ve studied small and midsize restaurant groups and found ten essential elements for running a successful restaurant franchise business. How To Franchise A Restaurant? Where will my franchises be located?

Franchising 52

Franchising Franchise Sustainability Document 52

Margin Edge

OCTOBER 3, 2023

A top-level dashboard that shows comparisons to a prior period can include: Number of dining transactions Average daily sales Average check size Revenue per diner Revenue per available seating hour Prime cost ratio Positive trending is highlighted in green while negative trending turns red, making it easy to see where everything is headed.

Cash Management 105

Cash Management Loyalty Program Seating Small Business 105

Apicbase

APRIL 20, 2022

Franchising is a time-tested business model that allows restaurant owners to scale their business fast and efficiently. In this post, we are NOT exploring the benefits of a restaurant franchise. We’ve included those at the bottom of the page to give you a complete picture of the risks of franchising your foodservice brand.

Franchising 52

Franchising Franchise Cash Management Kitchen Safety 52

The Restaurant Group

MARCH 11, 2024

Managing a restaurant involves so many moving parts, including sourcing high-quality ingredients, purchasing a seemingly endless list of supplies, managing staffing and scheduling, and budgeting for a profitable restaurant – all within a set budget. One example is our restaurant remote management service.

Management 78

Management Management Cash Management Insurance 78

Lavu

NOVEMBER 27, 2024

iPad POS systems are a modern take on restaurant management tools. They also let managers oversee operations remotely. Portability and Flexibility iPad POS systems change the game by letting staff take orders, process payments, and manage tables right at the customer’s side. Starting at about $9.99

POS 78

POS Mobile Ordering Customer Service Cash Management 78

Restaurant365

OCTOBER 31, 2019

At Vitaly, you can experience family, food and friendship as it happens around dining tables in Italian homes and restaurants. At Vitaly, you can experience family, food and friendship as it happens around dining tables in Italian homes and restaurants. All-in-one Accounting. Fully-integrated Analytics. Bank Reconciliation.

Point of Sale 18

Point of Sale Cash Management POS Demo 18

Modern Restaurant Management

MARCH 11, 2025

Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. This surge in off-premise orders forced restaurants to optimize their operational workflows, from kitchen management and packaging to delivery logistics.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Yelp Sees COVID Effect. YEA reflects data from millions of local businesses and tens of millions of users on Yelp’s platform measuring U.S. “As U.S.

Franchising 443

Franchising Franchise Mobile Ordering Kitchen Safety 443

Apicbase

FEBRUARY 29, 2024

To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. At first glance, some stats might seem to contradict each other. Often, this is because the people surveyed vary in age and location. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Aaron Allen & Associates

MAY 10, 2024

They provide a way for investors to access dividends generated from real estate investments without needing to buy, manage, or finance properties themselves. With billions at stake and the need to adapt rapidly to market dynamics, understanding how REITs can support your expansion, renovation, or operational optimization is vital.

Hospitality 52

Hospitality Fast Casual Cash Management Hotels 52

BNG Point of Sale

JULY 16, 2021

As regards restaurant size, for instance, it will affect both food cost percentage (it’s easier to fill up a large area with higher-margin items), as well as occupancy costs since customers in larger spaces spend more money on average than those who dine in smaller dining rooms. Average Restaurant Revenue.

Point of Sale 52

Point of Sale Seasonal Menu Customer Service Cash Management 52

MBB Hospitality

MAY 24, 2021

There was a time where you pulled out your wallet, either to get at the various pieces of plastic inside or to get some cash whenever you paid for food. If you are the owner of a restaurant, then here are some of the ways incorporating NFC tech into your franchise can boost sales: Mobile Payments Are Fast. What Is NFC? Which is faster?

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52