Modern Restaurant Management

AUGUST 5, 2021

This adapted from " Manage to Engage. How Great Managers Achieve Remarkable Results. " And in the restaurant business, particularly coming out of a pandemic, it can be tough from both sides – enabling the boss to help people feel valued and engaging teams to feel valuable. Something’s got to give though.

Cash Management 508

Cash Management Employee Relations Food Safety Healthcare 508

7 Shifts

MARCH 16, 2020

The COVID-19 situation has developed rapidly over the last week, with the number of cases in the US skyrocketing, and many states taking drastic measures to slow the spread of the virus. How restaurant managers can navigate COVID-19. How restaurant managers can navigate COVID-19. Employees do not require a doctor’s note.

Management 369

Management Management Employee Relations Kitchen Safety 369

Modern Restaurant Management

JANUARY 10, 2023

TikTok marketing yields undeniable power, especially with Gen Z as it helps mitigate choice paralysis by giving users immersive, vertical videos that take them inside a business instantly, rather than sifting through text-heavy sites. What makes Tik Tok an effective income generator, particularly for cash-strapped smaller restaurants?

Marketing 531

Marketing Social Media Small Business Cash Management 531

7 Shifts

NOVEMBER 17, 2021

Locked down, bored, and restless, diners are now flocking to eat out. It's a perk 4 out of 5 workers want. It's a perk 4 out of 5 workers want. Instead of waiting 7-14 days for payday, hourly workers can instantly withdraw the day's wages after clocking out. Typical Employee Payout Methods. Table of Contents.

Cash Management 370

Cash Management Employee Relations Hospitality Innovation 370

Modern Restaurant Management

MARCH 1, 2023

Is your restaurant up to speed with the latest best practices for back of house (BOH) management? Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. Here are some back of office trends to watch for in 2023.

Front of House 428

Front of House Back of House BOH 2023 428

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. For part one, click here. Your CPA can help with this.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Clinton Anderson, CEO, Fourth Enterprises.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able. Mixed take-out bag.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. The product will be rolled out in phases, with an introductory product available in the North American market in the coming weeks.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JULY 7, 2020

Countless restaurants across the country used a PPP loan to keep their employees on the payroll even while shuttered, but they are emerging from the program with challenges that have only grown in scope. million newly issued shares of the Company and $30 million in cash. 350,000-1 million. $1-2 1-2 million. $2-5 2-5 million. $5-10

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

SEPTEMBER 23, 2020

If you have unproductive or low-revenue-producing locations, let your lender know you plan to close or moth ball them, or perhaps reduce your staffing matrix back to the bare minimum to support the retained take-out and delivery business. Employees are a key asset to survival during the pandemic.

Customer Service 455

Customer Service Small Business Cash Management Communication 455

Modern Restaurant Management

MARCH 15, 2023

Modern Restaurant Management (MRM) magazine asked Molly Burke, senior restaurant analyst, Capterra, for additional insights on the survey results. Is it too risky, particularly now coming out of the pandemic and with people paying more attention to their budgets? Can I hold out for a few hours for a discount?

Pricing 497

Pricing Consumer Goods Customer Experience Food Order 497

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. Given the current landscape, restaurant brands are investing in their employees now more than ever to not only help attract and retain talent, but also create a better work environment to optimize efficiencies on and off premise.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

JANUARY 16, 2024

Within weeks, his corporation declared bankruptcy, leaving 500 employees wondering if they would keep a job and putting $30 million dollars of sale volume at risk for the brand. ” For restaurant owners, we’ll take creative license with the quote to say, “A man who owns a restaurant should be prepared to exit at any time.”

2030 450

2030 Franchise Franchising Employee Relations 450

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. The company has also added a Deep Cleaning Checklist and guiding principles for Managing Indoor Air. They are shuttering one by one as a result of the pandemic,” said Lao.

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

7 Shifts

DECEMBER 8, 2020

There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” These types of services are going to drastically alter the way we think about going out to eat. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. More than one in three (34 percent) said that they will be planning their event with 1-3 months’ notice.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Culinary Cues

OCTOBER 23, 2019

The power went out for a few hours, but when it returned I stopped into the bar for a drink. The bar was fully set, there were two employees on duty, the ice was in the bin, and the cocktail napkins were fanned on the bar top. Employees fully believe that anything beyond what is in their job description is not their responsibility.

Hospitality 261

Hospitality Employee Relations Cash Management Training 261

Modern Restaurant Management

JUNE 5, 2020

Allowing restaurants to utilize outdoor parking space is a way for municipalities to offer additional relief to local restaurants and help consumers feel safe and more comfortable when dining out. Therefore, maximizing the ability to utilize outdoor space to increase seating capacity will be critical for restaurants during this period.

Outdoor 420

Outdoor Seating Government Employee Relations 420

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “We have a long way to full recovery, but brands can take heart that we are starting from a place of trust and confidence.”

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

7 Shifts

MAY 1, 2024

Table of Contents 5 easy steps to simplify bookkeeping in the restaurant industry Essential accounting and bookkeeping reports for restaurant owners and managers Identifying and reducing controllable costs in the restaurant business Should I outsource restaurant bookkeeping or do it myself? Even those new to bookkeeping can use it!

Cash Management 221

Cash Management Inventory Employee Relations Beverage 221

7 Shifts

JULY 29, 2024

This post is adapted from our "What Restaurant Employees Want" report, originally published in May 2024. Visit our page to download the full report , which features insights from 1500 active restaurant employees and industry experts. That means a quarter of all restaurant employees need more mentorship from their managers.

Employee Relations 221

Employee Relations Cash Management Loyalty Program Communication 221

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

EATER

MAY 16, 2024

During the week, her 12-year-old daughter would help out with child care. Kennard has autism, which made it harder for him, as Baptiste puts it, to live out of a suitcase for the weekend, in someone else’s home, even if it was friends or family. If we want to have a diverse workforce, we have to figure out child care.”

Employee Relations 315

Employee Relations Government Hospitality Take-out 315

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. 38 percent dined out in the last two weeks – up 2 percentage points from the previous issue (two weeks prior).

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

EATER

DECEMBER 16, 2021

They kicked me out of the house,” she said. They left me out on the streets. After Vianne filled out the applications for Postmates and DoorDash and underwent a brief training session, “I just got in my car and I started delivering food.” Her parents weren’t in a position to help her financially. I didn’t know what to do.

Back of House 364

Back of House Delivery Employee Relations Mobile Ordering 364

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Dark kitchens gain more real estate.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 443

Franchise Franchising Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 447

2021 Retail Online Ordering Loyalty Program 447

7 Shifts

JANUARY 5, 2024

Tips belong to the employee, not the employer, and employers can’t take any part of employee tips, with one exception: employers can take a percentage of tips for a valid tip pool. New York also allows employers to claim a tip credit , reducing the cash wage requirement by one-third of the minimum wage.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution Employee Relations 195

7 Shifts

JANUARY 5, 2024

Table of Contents The basics of tip laws in New York What is minimum wage for tipped employees in New York? Tips belong to the employee, not the employer, and employers can’t take any part of employee tips, with one exception: employers can take a percentage of tips for a valid tip pool.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution Employee Relations 195

Modern Restaurant Management

NOVEMBER 14, 2019

Modern Restaurant Management (MRM) magazine quizzed Anderson and Sr. What are some lessons you have learned along the way you could relate to someone just starting out in the restaurant industry? Today’s millennials have really changed the landscape of dining out. How is tech incorporated into operations?

Advertising 361

Advertising Social Media Technology Dine-in 361