Modern Restaurant Management

DECEMBER 28, 2022

We’re all familiar with equipment rental and software subscription services in the restaurant industry. But have you considered how an equipment subscription is a better, smarter business move than equipment ownership? You get to choose how to acquire this equipment: buy or rent. That’s what you pay them for.

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Small Business Equipment Cash Management Back of House 493

Goliath Consulting

DECEMBER 12, 2024

Upgrade Surveillance and Monitoring Verify that all security cameras are operational and strategically placed to cover entrances, exits, cash registers, and storage areas. Schedule additional staff to manage the flow of patrons and address issues promptly. Their visible presence also reassures customers and employees alike.

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Bar Cash Management Seasonal Menu Email Marketing 195

Modern Restaurant Management

MARCH 11, 2025

. – Noah Glass, Founder & CEO of Olo The pandemic was a transformative period for the restaurant industry, leading to significant changes in how both restaurants and consumers operate. That led to an employee shortage, especially for high-quality and experienced management positions.

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Front of House Loyalty Program Recruiting Customer Experience 221

ChowNow

AUGUST 19, 2024

Whether you’re a roadside fruit stand or a Michelin star restaurant, cash flow management is crucial. And there’s more to restaurant cash management than simply bringing in more money to cover expenses. What is Cash Flow? Cash flow is the net amount of money moving in and out of your restaurant.

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Cash Management Management Management Inventory 195

Modern Restaurant Management

OCTOBER 21, 2022

Rapid inclination of restaurateurs to adopt POS software for better management of operations will complement the restaurant POS terminals market by 2027. Restaurant point-of-sale (POS) terminals are steadily replacing the now obsolete cash registers used in restaurants. In 2022, U.S. software company NCR Corp.

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POS Marketing Point of Sale Cash Management 448

Modern Restaurant Management

AUGUST 20, 2020

COVID-19 has changed how the foodservice world operates. With hand hygiene becoming a major point of emphasis, this also keeps patrons and staff from exchanging cash, change and cards frequently. Automated and Smart Equipment. Still, there are other, more affordable pieces of cooking equipment you can invest in first.

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Cash Management Equipment 2012 Technology 520

Modern Restaurant Management

APRIL 5, 2022

Various existing and new companies are adopting this trend to reduce operational expenses and risks. In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently. Dog Haus, for example, began with just two stores but now operates over 10 ghost kitchens worldwide.

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Online Ordering Website Management Point of Sale Inventory 491

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. However, many have since discovered that digitizing their workforce operations empowers employees. Embracing Digital Transformation.

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Cash Management Employee Relations Recruiting Healthcare 531

Culinary Cues

DECEMBER 17, 2020

None, however, are as devastatingly out of the operators control as this pandemic. Even the best operators are at a loss for solutions. A reduction in restaurant business leads to crop waste, unplanted land, and serious cash flow problems for farmers.

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Uniforms Cash Management Brewery Consumer Goods 474

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." The pandemic made speed, accuracy, and seamless ordering non-negotiable.

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Modern Restaurant Management

SEPTEMBER 15, 2023

Nearly every restaurant in the United States relies on a Point of Sale (POS) system for the majority of its front-of-house operations. Not only can that become frustrating for your guests, but it can also make in-house operations much more difficult. Your delivery management and online ordering will also be impacted.

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POS Front of House Cash Management Online Ordering 520

Modern Restaurant Management

APRIL 1, 2020

Last year, one of the first brands to go cashless, Sweetgreen, changed its policy to accept cash at all its locations. The quick-service restaurant (QSR) started accepting cash after Amazon confirmed it would take cash payments in all of its previously cashless Amazon Go stores. To eliminate cash is to eliminate customer choice.

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Cash Management Mobile Ordering Employee Relations Consumer Goods 433

Modern Restaurant Management

DECEMBER 4, 2020

Often the most difficult part of the sale comes with managing your emotions as the owner and approaching the sale objectively. These earnings are the pretax and pre-interest profits before non-cash expenses, one-time investments and any non-related income expenses. Maintaining Your Equipment. Managing Your Online Presence.

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Cash Management Front of House Equipment Back of House 414

Modern Restaurant Management

APRIL 17, 2023

Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table. A mobile order app will enable the clients to conduct restaurant management and delivery systems automatically, faster, and completely online with the help of new innovative solutions.

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Mobile Ordering Cash Management Online Ordering Front of House 518

Modern Restaurant Management

DECEMBER 21, 2023

How to Better Ensure You Won’t Need Your Fire Extinguisher The best response is to prevent a fire before it starts by updating and cleaning your kitchen equipment, ensuring rags and smoking materials are disposed of properly, investing in Class K extinguishers and finally 86ing flaming shots. Invest in a drop safe.

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2024 Kitchen Safety Cash Management Insurance 474

Modern Restaurant Management

DECEMBER 30, 2022

Between supply chain issues, staffing challenges and increasing operation costs, restaurants have had to re-examine roles and responsibilities for employees and lean into technology to increase operational efficiency. Redefining the Role of the Manager. Automating the Front of House. Simplicity Is Key.

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Technology Front of House 2023 Cash Management 520

Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Recent technology advancements, mobile devices, and the pandemic all shifted the way restaurants need to operate. What are AI and ML?

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Front of House Mobile Ordering Loyalty Program Back of House 528

Modern Restaurant Management

FEBRUARY 9, 2022

Events like the Super Bowl bring an influx of cash to establishments of all sizes, some of which might not have the right cash logistics system in place. When managing an influx of cash, there is an increased chance of risks for cash mismanagement. Identify the amount of time you and your staff spend handling cash.

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Cash Management Recycling Transportation Sports 473

Modern Restaurant Management

JANUARY 30, 2024

Festaurant growth done right starts with leaders aligning around operational priorities and smart key performance indicators (KPIs). They must connect to priorities across key operations, marketing, customer service and finance roles. They need alignment with practical operational realities and bandwidth.

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Leadership Small Business Hospitality Customer Experience 508

Modern Restaurant Management

OCTOBER 4, 2022

Credit card payments have been outpacing cash transactions for some time now. The use of cash continues to fall, down to just 19 percent in 2021, and at the same time, spurred by the pandemic and simultaneous advances, digital payments are on the rise. When that network goes down, so do your operations.

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Point of Sale Mobile Ordering Cash Management Customer Experience 505

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. During peak seasons, considering outsourcing certain services becomes a practical solution to ensure seamless operations. Read the first part, here.

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2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. For their safety and convenience, enable delivery and payment services that allow customers to pay without cash, as well as choose when and how their order should be delivered.

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Social Media Food Safety Cash Management Customer Service 539

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

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Loyalty Program Online Ordering Cash Management Point of Sale 486

Harbor Touch

MARCH 2, 2025

If you manage a restaurant or sling plates as a server, youve probably noticed tech creeping into every corner of the industry. Restaurants are catching on, using IoT to link up operations in ways that feel almost magical. Streamlining Operations with IoT Real-Time Kitchen and Inventory Control Behind the scenes, IoT is a game-changer.

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Communication Operations Back of House Inventory 78

Modern Restaurant Management

AUGUST 4, 2020

With revenue down, millions of workers laid off and countless eateries closed – many of them permanently – experts anticipate the operational strategy going forward to be driven by innovation and methods for doing more with less. Many kiosk manufacturers don’t offer kiosks with cash options.

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Cash Management 2003 Mobile Ordering Customer Service 496

Modern Restaurant Management

JUNE 5, 2020

Off premise and online ordering capabilities have become industry standard, and there are multiple ways for dining facilities to incorporate this into their operations. But after the coronavirus swept through the nation, touch-free transactions have spiked, likely because we are collectively realizing how easily germs can spread via cash.

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Fast Casual Online Ordering Cash Management Mobile Ordering 521

The Rail

JANUARY 28, 2025

Many restaurant operators find themselves stuck between urgent cost-cutting needs and essential growth investments a position that often leads to reactive decisions rather than strategic planning. Smart operators recognize when to trim expenses and when to invest in growth opportunities.

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Cash Management Loyalty Program Inventory Waste 130

Modern Restaurant Management

APRIL 27, 2020

Although delivery drivers are being asked to take additional precautions to protect themselves and others, restaurant operators may not be aware that they may be liable for bodily injury or property damage arising from motor vehicle accidents while delivery drivers are operating personal vehicles for business use.

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Delivery Hiring Transportation Food Safety 383

Modern Restaurant Management

MARCH 1, 2023

Is your restaurant up to speed with the latest best practices for back of house (BOH) management? So, even if your customers are unaware of what’s going on behind the scenes, any operational inefficiencies will eventually surface – with potentially dire consequences for your business.

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Front of House Back of House BOH 2023 428

Modern Restaurant Management

JUNE 14, 2022

It’s also more prevalent than some restaurant owners and managers might want to believe. That hurts your bottom line and is regressive to the rest of your restaurant operation. A POS system is much more than a cash register or a checkout counter and its capabilities extend beyond that. Inventory Management System.

Point of Sale 508

Point of Sale Kitchen Safety Back of House Inventory 508

7 Shifts

AUGUST 18, 2024

But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Not only do you have to manage many costs including, labor, equipment, and food—but you have to do it while dealing with inevitable price increases. Let’s get started.

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License Equipment POS Food Supply 370

Culinary Cues

MAY 13, 2023

This requires a complex organization of independent operations that are still required to communicate, share, and fall in line with the mission of the property. Each of those “departments” will require some level of unique kitchen management (sous chef) and specialists to support the uniqueness of function.

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Hotels Point of Sale Cash Management Training 440

Culinary Cues

AUGUST 7, 2021

STATE OF MIND: Many are approaching this challenge as a roadblock to success, something that is preventing restaurants from finally getting their groove back and watching cash flow exceed the cost of doing business. It is impossible to find and retain employees who are capable and willing to dedicate themselves to the operation – why?

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Social Media Cash Management Blog Equipment 475

Modern Restaurant Management

MARCH 10, 2020

” The cashless multi-vendor open-air gastronomic market has two locations in Prague, and a total of 34 independently operated restaurants, bars and retailers. Cash is dirty; and 4) we will soon launch bundled food delivery, acting as a marketplace for cloud kitchen delivery. Cash is dirty. Eat healthier.”

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Kitchen Safety Food Safety Cash Management Food Supply 516

Restaurant365

APRIL 1, 2020

Tracking and understanding your restaurant’s cash flow is essential, whether business is booming, or times are tough. A healthy, positive cash flow is necessary to pay your bills and grow sales. Monitoring your cash flow is more important than ever during the COVID-19 outbreak. How to calculate restaurant cash flow.

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Cash Management Management Management Point of Sale 128

Culinary Cues

AUGUST 22, 2022

A chef/owner was busy by the stove with an assistant who also washed dishes and bussed tables and out front a single server and maybe, in the busiest of operations, a host/bartender who was likely the spouse of the chef. The kitchen was not filled with the most sophisticated equipment and certainly not computerized. That was it!

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Seating Front of House Back of House Cash Management 453

Modern Restaurant Management

APRIL 7, 2023

One challenging aspect of owning a small business is purchasing and maintaining expensive equipment. Restaurant equipment directly affects the customer experience and operating efficiency from the quality of food offered, the food preparation time and the front and back of house staff levels required to properly service the customer.

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Cash Management Equipment Front of House Small Business 251