Modern Restaurant Management

OCTOBER 8, 2024

Restaurant operators have long grappled with the question, "Should I hire for soft or hard skills?" If I had to choose between hiring someone for their technical knowledge or interpersonal skills, I would choose the latter every single time. " and for good reason. Spoiler alert: It’s not hard skills.

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Hiring Cash Management Customer Service Leadership 419

Modern Restaurant Management

SEPTEMBER 14, 2022

However, trained chefs don’t need to worry about losing their jobs to a restaurant AI yet, but we cannot dismiss this scenario entirely either. AI can assist restaurants in optimizing how they manage and operate menus to increase margins. But they have tons of cash to burn on such gimmicks, right?

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Front of House Mobile Ordering Loyalty Program Back of House 528

Modern Restaurant Management

DECEMBER 21, 2023

Restaurant and bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance and cleaning service. Additionally, they can train employees on proper cleaning, frequency intervals and safety procedures. Manage Access to Keys : Only distribute exterior-door keys to employees who must have access.

2024 474

2024 Kitchen Safety Cash Management Insurance 474

Modern Restaurant Management

JANUARY 28, 2021

Owners and managers can struggle with keeping their teams accountable and up the standards they expect. The tone you set from the interview and throughout training will dictate the level of dedication your new hire provides. The employee onboarding schedule should have crystal clear milestones for training and performance.

Cash Management 467

Cash Management Restaurant Law Take-out Training 467

Modern Restaurant Management

JANUARY 30, 2024

Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates. Define the one or two KPIs most critical for your top growth goals.

Leadership 508

Leadership Small Business Hospitality Customer Experience 508

7 Shifts

JANUARY 23, 2020

This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Educate yourself on costs, hiring, and the market you are in before taking the leap. Hiring/staffing ??

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2020 Hiring Cash Management Education 335

Culinary Cues

MAY 13, 2023

Each of those “departments” will require some level of unique kitchen management (sous chef) and specialists to support the uniqueness of function. As long as the checkbook has a credit balance they are in good shape (until predictable sales slump and cash flow turns the corner). Know what you want and chart a path.

Hotels 440

Hotels Point of Sale Cash Management Training 440

7 Shifts

MARCH 11, 2020

You won’t have cash coming in until you open your doors, so you’ll have to depend on your life savings, investments, and loans to get you through your first few weeks or months of business. If your space is worth $1 million, for example, you’ll need $100,000 in cash to lock in the space. You’ll need roughly 10% down on your space.

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License Cash Management Inventory Food Supply 354

7 Shifts

AUGUST 18, 2024

Specialty bars focus on a particular type of drink or theme, such as wine bars or cigar bars, but can be much more expensive to manage. Hiring a Strong Team You'll need a manager, bartenders, waiters, and security. Hiring tips When hiring for a bar, there are certain qualities that you should look for in an employee.

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Bar License Email Marketing Customer Service 370

Culinary Cues

AUGUST 22, 2022

There were no sophisticated profit and loss statements or cash flow charts, no point-of-sale systems or computer analytics to pour over and make decisions by; these were not the type of operations that required that level of analysis. This was a lean, fine-tuned machine that worked from the premise of being manageable and comfortable.

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Seating Front of House Back of House Cash Management 453

Culinary Cues

AUGUST 28, 2020

Work at it, train for it, stand behind it, and make a difference. As owners, managers, and chefs – regardless of the hours that you invested in the job in the past, this is not the time to back off – this is the time to be even more present. INVEST IN TRAINING. This is not the time to cut back on training. BE PRESENT.

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Social Media Communication Loyalty Program Training 442

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The purpose of the onboarding process is to teach new hires how to do their jobs successfully, and to catch them up on the company's culture and procedures.

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FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. A drop in employee retention & difficulty in hiring. Supply chain : Supply chain issues will be a key challenge in 2022.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

7 Shifts

OCTOBER 22, 2021

Many restaurants are still working around hiring and staff retention struggles, meaning they may be unable to fully capitalize on the demand of the holidays. Hire Additional Staff in Time. Hire Additional Staff in Time. The bad news for restaurants is that food service businesses are facing ongoing difficulty hiring.

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Seasonal Menu Hiring Reference Mobile Ordering 370

7 Shifts

AUGUST 2, 2024

By tracking metrics like customer retention and employee turnover rate, contribution margin, and menu item profitability, restaurant managers can identify each area’s strengths and what areas need improvement. Use this data to establish clear and specific goals and adjust your strategies as needed.

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Point of Sale Inventory Seasonal Menu Cash Management 397

Culinary Cues

DECEMBER 30, 2019

The following provides some “food for thought”, maybe even a “look in the mirror” checklist for those who are drifting away from those initial goals. [] THINKING THEY CAN MANAGE THROUGH OTHERS. Every restaurant must constantly invest in training. [] PUTTING ALL OF YOUR EGGS IN THE CHEFS BASKET.

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Cash Management Point of Sale Leadership Website Management 273

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. Tools to Simplify Staff Training.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

NOVEMBER 26, 2019

million Some franchisors even require aspiring franchisees to have hundreds of thousands of dollars of cash on hand, which runs the bill up even more. Corporate typically does all of the marketing and menu engineering , comes up with training processes, and works out deals with suppliers for better food prices.

Franchising 369

Franchising Franchise Restaurant Law 2015 369

Modern Restaurant Management

JULY 7, 2020

Our team is thrilled to partner with BurgerFi’s senior management to support the numerous growth initiatives underway and to drive operational excellence.” million newly issued shares of the Company and $30 million in cash. Adam Marcus, Managing Director at PSG.? ’s stock price performance.

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Mobile Ordering Restaurant Law Seating Customer Service 481

7 Shifts

JUNE 29, 2022

Proper Team and Labor Management Tools. For easy visibility into team management documents, some franchisors choose to specify which team management and scheduling software must be used by the restaurant. Recommended Reading: How To Manage Teams Across Multiple Restaurant Locations.

Franchising 370

Franchising Franchise Restaurant Law Document 370

7 Shifts

AUGUST 18, 2024

But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Not only do you have to manage many costs including, labor, equipment, and food—but you have to do it while dealing with inevitable price increases. This is only a guideline.

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License Equipment POS Food Supply 370

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Checklist app automates daily food safety and operational task management as well as regular maintenance and audit procedures. ” The BOHA!

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Employee Relations Healthcare Online Ordering Customer Service 516

7 Shifts

JUNE 13, 2024

Every year, we see the same challenges crop up for restaurant operators : hiring and retaining top talent. Instead, it uncovers what restaurant employees need and want today and specific action steps that management can take to improve their team member experience. Camaraderie is just as important as cash.

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Cash Management Leadership Training Management 221

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” For this reason, a lot of restaurants are going to start hiring delivery staff, even if they never did before.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Automation will cause workforce to adjust focus.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

7 Shifts

JULY 5, 2024

Running a restaurant is not just about serving great food; it’s also about managing finances. Meanwhile, if your P&L statement shows that your labor costs are higher than the industry average, you can use this information to identify areas where you can cut costs, like reducing overtime or hiring part-time staff during peak hours.

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Cash Management Inventory Seasonal Menu Beverage 243

7 Shifts

OCTOBER 30, 2023

But restaurant owners, managers, and employees need to be aware of the labor laws and protections in place in the Sunshine State, like Florida’s unique approach to the minimum wage— which is steadily on the rise. Food safety training Florida law (specifically, F. Several state-approved private companies offer this training.

Restaurant Law 221

Restaurant Law Certification Food Safety Cash Management 221

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. " – John Oakes, Revenue Management Solutions CEO. Slow movers tie up inventory -and the cash needed to by that inventory. For part one, click here.

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2023 Loyalty Program Mobile Ordering Customer Experience 493

Culinary Cues

NOVEMBER 16, 2019

The minute the restaurant becomes a vehicle for a chef’s self-expression is the minute that begins to stress the system and drive the train in the wrong direction. If you want the restaurant to be an expression of art, then make sure that your bank account is flush with cash. [] EMOTIONAL EXCITEMENT TAKES HOLD.

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Training Employee Relations Customer Service Customer Experience 262

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.

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Kitchen Safety Loyalty Program Delivery Customer Service 515

Embrace the Suck

MARCH 27, 2020

The original management team was let go and replaced by the next available warm bodies that seemed to have potential. Because we throw people into a major leadership role and we don’t train them adequately before they take the position. If you want to be an owner, then hire people to run the day-to-day operations.

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Leadership Cash Management Coaching Take-out 343

7 Shifts

AUGUST 16, 2024

Restaurant management is one of the best pathways for servers and hosts looking to make the next step in their hospitality careers. If you see yourself managing a team and overseeing operations, the path of a restaurant manager may be fulfilling. What do restaurant managers do? As of 2024, they make around $26.42

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Management Management 2024 Leadership 195

EATER

MAY 16, 2024

“We would see employees on the right track, getting experience, starting to get to the next level, meaning a management promotion, and then child care would fall through,” says Marcus. Which, as an employee is one thing, but once you get into management, the stakes get higher. Then they couldn’t get to work on time.

Employee Relations 309

Employee Relations Government Hospitality Take-out 309

Modern Restaurant Management

NOVEMBER 14, 2019

Modern Restaurant Management (MRM) magazine quizzed Anderson and Sr. In the beginning we had a huge commitment to training. We had leadership from the heart program, Hog Heaven University, a certified Pitmaster program and a train the trainer program. You used to have to hire an advertising agency to market to your customers.

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Advertising Social Media Technology Loyalty Program 361

Embrace the Suck

JANUARY 24, 2022

Many wait for funding from the government to give them the cash flow needed to make up for the decline in sales. If you had bad habits running your restaurant, those habits will still be there when the extra cash runs out. If you want to be an owner, then hire people to run the day-to-day operations. I am glad you asked!

Cash Management 259

Cash Management Leadership Take-out Coaching 259

Focus POS

DECEMBER 8, 2021

During a “normal” year, restaurant owners and operators face issues such as cash flow and capital, inventory management, hiring and training and providing excellent customer service. Training new employees and helping them to perform their jobs successfully is a top priority now. Contact us to learn more.

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Mobile Ordering Point of Sale Online Ordering Cash Management 148

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Multiple Program Highlights: Hired and Non-Owned Auto Coverage. These restaurants and businesses need a specialized insurance policy.

Online Ordering 289

Online Ordering Insurance Mobile Ordering Website Management 289