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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part One

Modern Restaurant Management

"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. ."

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Tips for Handling Aggressive Restaurant Customers

Modern Restaurant Management

If you've worked in the hospitality industry, you've already had to deal with an aggressive customer or two. Setting up and maintaining a good customer relationship is critical to your hospitality and restaurant industry. Learning how to respond to an aggressive customer is a crucial step for any restaurant owner.

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The Essential Handbook to Florida Restaurant Labor Laws

7 Shifts

Florida is a great place to operate restaurants thanks to its huge tourism draw and an influx of retirees with disposable income. But beyond minimum wage laws, there are other Florida-specific regulations—like overtime laws and child labor laws—that affect the restaurant and hospitality industry.

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Why Restaurant Benefit Structures Are Unique

Modern Restaurant Management

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Why doesn’t that logic work in the hospitality sector – especially in the current labor environment? well perceived by the participants, and; 2.

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TWENTY COMMON MISTAKES INDEPENDENT RESTAURATEURS MAKE

Culinary Cues

Are you thinking about owning a restaurant? You are not alone if the thought of putting your name on a restaurant awning has crossed your mind. One of the most tempting forays into entrepreneurship is the restaurant business. Instead, let’s look at some of the common reasons why restaurants fail (this is only a sampling).

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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. For the second part, click here. An issue that may arise from this in 2024 is data privacy.

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Uber Eats Up Postmates and PPP Loan Data

Modern Restaurant Management

"As more people and more restaurants have come to use our services, Q2 bookings on Uber Eats are up more than 100 percent year on year. "We urge federal policymakers to dive into it to determine how best to devise support for small businesses like restaurants that are clearly on the ropes. ’s stock price performance.